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Hello I have been using steam for many years, but within the last few days I'm starting to think something may be wrong. On Saturday Night my machine failed to launch a game Paladins. The Paladins support site suggested many causes one of which was a possible virus was detected by the anti-cheat software. I immediate ran a malwarebytes full system scan, but the scan reported no concerns. I rebooted my computer and then Paladins worked fine. Today I was attempting to update another game and received a popup stating that malwarebytes had blocked outgoing traffic. I am running another scan right now, but here is the message I recieved by the alert: Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 3/10/20 Protection Event Time: 6:32 PM Log File: 7450d292-6327-11ea-bef4-b8975af17922.json -Software Information- Version: 126.96.36.199 Components Version: 1.0.810 Update Package Version: 1.0.20514 License: Premium -System Information- OS: Windows 10 (Build 18362.657) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , D:\System Files\Program Files (x86)\Steam\steam.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Trojan Domain: steam.naeu.qtlglb.com.cdn20.com IP Address: 188.8.131.52 Port: 80 Type: Outbound File: D:\System Files\Program Files (x86)\Steam\steam.exe (end) Can anyone advise on what I should do. The issue appears to be related to steam, but I don't know where. Thanks!
I was downloading arma3 off steam when i got this alert that outbound connection to 184.108.40.206 was stopped because it was malicious. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 3/27/20 Protection Event Time: 8:12 PM Log File: e040960e-7088-11ea-bbe9-d89ef39c01cc.json -Software Information- Version: 220.127.116.11 Components Version: 1.0.854 Update Package Version: 1.0.21476 License: Premium -System Information- OS: Windows 10 (Build 17763.1098) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , C:\Program Files (x86)\Steam\steam.exe, Blocked, -1, -1, 0.0.0 -Website Data- Category: Trojan Domain: steam.naeu.qtlglb.com.cdn20.com IP Address: 18.104.22.168 Port: 80 Type: Outbound File: C:\Program Files (x86)\Steam\steam.exe
After uninstalling a game I attempted to manually delete the leftover files. Deleting the main folder deleted some files & folders inside, but the main folder stayed, as well as some sub-folders & files. And something bizarre happened (or is this normal?) - after attempting to manually delete some of the files (perma [shift+del]) they seemed to be deleted, but after going a directory up and then returning to the one were the file was [attempted] deleted it somehow reappeared. I know that files can refuse to be deleted because they are "in use", but this I'm seeing for the first time. If it matters, the game is Black Desert Online (it was free for a limited time, so I decided to try it). After installing it for the first time, it launched fine and I looked around for a bit. Then, a few hours later, after attempting to launch the game, I would get an error message, stating that "suspicious program [was] detected". After searching online for what might be causing this error, most common answer I found was that it was caused by anti-virus, anti-malware or similar software. The solution was disabling it. Obviously I'm not disabling anything. So I tried verifying game files. Got a prompt that 3 files have to be reacquired. But the process seemed to be stuck in an infinite loop. Then I tried uninstalling and installing again. However, after download reached 100% of the download amount it paused itself and clicking "resume" wouldn't do anything - it would just pause again. After that I attempted manually deleting the game folder and files (uninstalled before that and close Steam client).
I launched my Steam launcher yesterday. It did an update (very regular since I am a beta tester for Steam) and when it went to launch after the update, Malwarebytes instantly quarantined Steme.exe. As the launcher updates are completely automatic (I don't have to go somewhere to get them, they auto dl and install) I am reasonable sure that it was received from Steam itself, and not a third party. I'm not sure where the issue is, but I highly doubt the Steam service is "Ransomware" as Malwarebytes claims it is. This is the first issue I have ever had with your product, and I have ran it since v1. Any help or clarity with this would be helpful since I must disable live Ransomware protection just to run a game from my Steam gaming library.