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  1. HELLLO MWB COMMUNITY! I have a virus! I was wondering if yu could help me understand how to remove it? Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 3:09:54 PM, on 2/13/2013 Platform: Windows 7 SP1 (WinNT 6.00.3505) MSIE: Internet Explorer v9.00 (9.00.8112.16457) Boot mode: Normal Running processes: C:\Windows\DAODx.exe C:\Program Files\ASUS\GPU Boost Driver\GpuBoostServer.exe C:\Program Files\ASUS\TurboV EVO\TurboVHELP.exe C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe C:\Program Files (x86)\ASUS\EPU\EPU.exe C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe C:\Program Files (x86)\G Data\TotalSecurity\AVKTray\AVKTray.exe C:\Program Files (x86)\G Data\TotalSecurity\Firewall\GDFirewallTray.exe C:\Program Files\ASUS\Ai Suite\QFan4\FanHelp.exe C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe C:\Program Files (x86)\Mozilla Firefox\firefox.exe C:\Program Files (x86)\TradeStation 9.1\Program\ORPlat.exe C:\Program Files (x86)\TradeStation 9.1\Program\ordllhst.exe C:\Program Files (x86)\TradeStation 9.1\Program\TradeStationAgentForms.exe C:\Program Files (x86)\TradeStation 9.1\Program\whserver.exe C:\Program Files (x86)\TradeStation 9.1\Program\orcal.exe C:\Program Files (x86)\TradeStation 9.1\Program\orclprxy.exe C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: G Data BankGuard - {BA3295CF-17ED-4F49-9E95-D999A0ADBFDC} - C:\Program Files (x86)\Common Files\G DATA\AVKProxy\BanksafeBHO.dll O4 - HKLM\..\Run: [TurboV EVO] "C:\Program Files\ASUS\TurboV EVO\TurboV_EVO.exe" -b O4 - HKLM\..\Run: [six Engine] "C:\Program Files (x86)\ASUS\EPU\EPU.exe" -b O4 - HKLM\..\Run: [bCU] "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe" O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" O4 - HKLM\..\Run: [JMB36X IDE Setup] C:\Windows\RaidTool\xInsIDE.exe O4 - HKLM\..\Run: [G Data AntiVirus Tray Application] C:\Program Files (x86)\G Data\TotalSecurity\AVKTray\AVKTray.exe O4 - HKLM\..\Run: [GDFirewallTray] C:\Program Files (x86)\G Data\TotalSecurity\Firewall\GDFirewallTray.exe O4 - HKLM\..\Run: [QFan Help] "C:\Program Files\ASUS\Ai Suite\QFan4\FanHelp.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKLM\..\Run: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM O4 - HKCU\..\Run: [steam] "C:\Program Files (x86)\Steam\steam.exe" -silent O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-21-159105747-3826651790-954724347-1001\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser') O4 - HKUS\S-1-5-21-159105747-3826651790-954724347-1001\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser') O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: ASUS System Control Service (AsSysCtrlService) - ASUSTeK Computer Inc. - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe O23 - Service: G Data AntiVirus Proxy (AVKProxy) - G Data Software AG - C:\Program Files (x86)\Common Files\G Data\AVKProxy\AVKProxy.exe O23 - Service: G Data Scheduler (AVKService) - G Data Software AG - C:\Program Files (x86)\G Data\TotalSecurity\AVK\AVKService.exe O23 - Service: G Data file system monitor (AVKWCtl) - G Data Software AG - C:\Program Files (x86)\G Data\TotalSecurity\AVK\AVKWCtlX64.exe O23 - Service: Browser Configuration Utility Service (BCUService) - DeviceVM, Inc. - C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCUService.exe O23 - Service: DisplayLinkManager (DisplayLinkService) - DisplayLink Corp. - C:\Program Files\DisplayLink Core Software\DisplayLinkManager.exe O23 - Service: DeviceVM Meta Data Export Service (DvmMDES) - DeviceVM, Inc. - C:\ASUS.SYS\config\DVMExportService.exe O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: G Data Backup Service (GDBackupSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalSecurity\AVKBackup\AVKBackupService.exe O23 - Service: G Data Personal Firewall (GDFwSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalSecurity\Firewall\GDFwSvcx64.exe O23 - Service: G Data Scanner (GDScan) - G Data Software AG - C:\Program Files (x86)\Common Files\G Data\GDScan\GDScan.exe O23 - Service: G Data Tuner Service (GDTunerSvc) - G Data Software AG - C:\Program Files (x86)\G Data\TotalSecurity\AVKTuner\AVKTunerService.exe O23 - Service: IHA_MessageCenter - Verizon - C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Remote Procedure Call (RPC) Locator (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: SNMP Trap (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing) O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: SupportSoft Sprocket Service (verizondm) (sprtsvc_verizondm) - SupportSoft, Inc. - C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe O23 - Service: SupportSoft Repair Service (verizondm) (tgsrvc_verizondm) - SupportSoft, Inc. - C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe O23 - Service: G Data Filesafe Service (TSNxGService) - G Data Software - C:\Program Files (x86)\G Data\TotalSecurity\TSNxG\TSNxGService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) -- End of file - 9509 bytes Currently I am using G-Data Protection - I signed up for 2 year service But they dont have great support forums like you guys do, so I will be sure to get mwb next time ;D CLEANING COMPLETE - (14.496 secs) ------------------------------------------------------------------------------------------ 1.59 MB removed. Secure file deletion enabled - Simple Overwrite (1 pass) ------------------------------------------------------------------------------------------ Details of files deleted ------------------------------------------------------------------------------------------ Internet Explorer - Temporary Internet Files 1,393 KB 43 files Internet Explorer - History 32 KB 1 files System - Temporary Files 119 KB 4 files System - Windows Log Files 9 KB 4 files Firefox/Mozilla - Internet Cache Skipped Firefox/Mozilla - Download History 64 KB 1 files Multimedia - Steam 1 KB 3 files Utilities - Windows Defender 8 KB 1 files ------------------------------------------------------------------------------------------ C:\Users\PuzzleHacker\AppData\Roaming\Mozilla\Firefox\Profiles\qw88ayj6.default\downloads.sqlite 64 KB Firefox/Mozilla cache cleaning was skipped. C:\ProgramData\Microsoft\Windows Defender\Scans\History\Results\Resource\{279D6CFF-A0D6-428E-8386-4786F120D841} 8 KB C:\Program Files (x86)\Steam\steam.log 1 KB C:\Program Files (x86)\Steam\Logs\connection_log.txt 1 KB C:\Program Files (x86)\Steam\debug.log 0 KB C:\Windows\setuperr.log 0 KB C:\Windows\setupact.log 1 KB C:\Windows\Logs\CBS\CBS.log 8 KB C:\Windows\inf\setupapi.app.log 1 KB C:\Windows\TEMP\HP\AtStatus\spoolsv.log 2 KB C:\Windows\TEMP\HP\AtStatus\hpinksts5c12lm.log 4 KB C:\Users\PuzzleHacker\AppData\Local\Temp\~DFC79A8E917B1EA94C.TMP 112 KB C:\Users\PuzzleHacker\AppData\Local\Temp\AdobeARM.log 2 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\History\History.IE5\MSHist012013021320130214\index.dat 32 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\taffy[1] 41 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.utils.ui[1] 31 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.utils.system[1] 31 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.smapi.utils[1] 27 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.network.netcheck[1] 57 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.model.steplist[1] 45 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.events[1] 13 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.dal.file[1] 29 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.dal.config[1] 68 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\ss.agentcore.app[1] 6 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\SMRP21CG\log4js-mod[1] 71 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.utils[1] 49 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.supportaction[1] 8 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.ns[1] 2 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.network.inet[1] 35 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.MVC[1] 90 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.exceptions[1] 5 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.dna.protectrestore[1] 32 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.dal.ini[1] 5 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.dal.history[1] 33 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\ss.agentcore.constants.smartissue[1] 6 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\LZGPJ47G\json2[1] 18 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.smapi.methods[1] 86 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.shell[1] 36 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.network.network[1] 56 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.log[1] 8 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.diagnostics.smartissue[1] 19 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.dal.xml[1] 37 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.dal.registry[1] 15 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.dal.databag[1] 12 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\ss.agentcore.constants[1] 31 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\DFINPM7U\jquery.plugins[1] 92 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\XMLToJSON[1] 8 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.utils.string[1] 16 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.utils.activex[1] 5 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.reporting[1] 30 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.MVC.base[1] 40 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.lockdown[1] 3 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.devices.usb[1] 12 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.dal.service[1] 9 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.dal.http[1] 16 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\ss.agentcore.dal.content[1] 44 KB C:\Users\PuzzleHacker\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACL2LQGR\jquery[1] 138 KB In particular of interest are the ss.agent files on the ccleaner. I use firefox not IE so it is very weird this pops up - It is definitely a virus. Can you help me understand what it is or how to remove it?
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