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Found 6 results

  1. Hi, I am running into a issue with my system taking forever to start, shutdown, running programs, and starting programs as well. I have had Malwarebytes Premium and used Windows defender and it worked great. However I decided to go with Kaspersky Internet Security because it was a deal I got at Walmart,. I have had nothing but dreadfully slow response times on this computer that its driving me up the wall. I am new to this and really trying to make my computer run fast with Malwarebytes Premium and Kaspersky. I have tried everything I could find online. I did the exclusions and turned off Kaspersky Advanced threat. That did nothing. I do have self protect and early startup turned on. I think that may be one issue. However with Early start off its still slow. Can I please get some help. Thank you!! logs.zip mb-check-results.zip Addition.txt FRST.txt
  2. Since I bought the Malwarebytes software and it was installed on my pc, my pc has slowed tremendously and my tray icons at the bottom of my screen stopped working. I have to restart my pc to get them to work. I performed the threat scan and everything was ok according to it. I read in one of the forums to download farbar but when I started to do that, all kinds of warnings popped up everywhere which scared me to death and I decided not to risk it. Can you help? Thanks
  3. A little while ago tonight, my desktop slowed to crawl. Applications unresponsive, opening one taking two minutes,etc. when I finally got Task Manager open (W7 64bit), I saw this. I was not running a scan. It took the computer about 7 minutes just to reboot, then it was fine. What does this signify? Thanks.
  4. Hello, I'm having an issue with my computer that Malwarebytes isn't resolving. After downloading a certain program my computer instantly started running programs slower and connecting to the internet slower as well as not being able to connect. I haven't seen anything obvious in programs and features and can't figure anything else out. Computer Specs: Edition: Windows 10 Home Version: 1607 Processor: Intel(R) Core(TM) i3-4370 CPU @ 3.80GHz 3.80 GHz Installed RAM: 8.0 GB System type: 64-bit operating system, x64-based processor Scan log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/16/17 Scan Time: 4:29 PM Log File: 9d341f1a-e2b0-11e7-b7a9-4ccc6a08aa97.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3463 License: Trial -System Information- OS: Windows 10 (Build 14393.1884) CPU: x64 File System: NTFS User: DESKTOP-5PHRMCM\Brady -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 330702 Threats Detected: 0 (No malicious items detected) Threats Quarantined: 0 (No malicious items detected) Time Elapsed: 10 min, 27 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 0 (No malicious items detected) Physical Sector: 0 (No malicious items detected) (end)
  5. I'm having issues with the sppsvc service, it says it consumes 99 of CPU... I just wiped clean my computer with the Windows Recovery setting and I still have the same problem... I also tried disabling the registry for the sppsvc and it's still there on Task Manager and it prevents me from moving my backup folder to my computer since it's so slow and says it'll take 14 hours or more. Any more ideas? Here's the files from FRST: Addition.txt FRST.txt
  6. So lately, I've discovered a program that is running and in the startup called svcmcx. I don't know what it is for but searching through the internet, I see that it is a trojan or something. It's probably why I keep getting Safe Search as my search engine. I can't even start up Malwarebytes anymore!! Can someone tell me what to do to get rid of this? Thanks
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