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Showing results for tags 'services and controller app'.
Good afternoon. I am trying to save our pastor's ThinkPad R50 that was hit by a worm; research/work i've done points to sasser or someting similar. I was able to run Malware and find and remove a lot of infections *adware.askSBAR). However, computer is still getting the errors, which I am assuming is because even though worm gone, whatever it changed is still in effect. System Shutdown: ....initiated by nt authority/system. Time before shutdown (countdown starts) Services and controller app: "has encountered an issue and is shutting down" Other errors (unrelated?) Symantec Email Proxy: can't scan your email ...not config Here's what's holding me up now: 1. Laptop will not connect to Internet through ethernet or wireless, so I can't update straight to machine. 2. CD drive has stopped working, diagnostic says driver not installed. 3. USB ports not working. 4. Laptop freezes when I try to type: for e.g. trying to use command prompt; entering a name and passkey while setting up wireless network; using search function. Also VERY long pauses after clicks. 5. No system disks (XP, etc.) available. If they exist they're in another state... Laptop works "better" in safe mode with networking; meaning errors don't come up but full functionality still missing (typing in fields and keybord freezes). In regular mode, I work around shutdown by setting clock ahead. Couple times it didn't shutdown right away but (I believe) caused to the laptop to slow to a crawl. Maybe there is hope and a relatively simple (wink, wink) few steps will take me to the finish line. And assistance would be appreciated. modi.K