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Found 3 results

  1. Hello, I've come across the above info in a couple of threads while researching an issue with the agent taking down several of our servers. I had a few questions in regards to that and a couple others. Is there a best practices guide for all of this, I've found guides for the old product but not Endpoint Protection? Our sales team indicated the new agent was fully compatible with server operating systems, never mentioned disabling real time protection or anything of that nature. We're deploying globally to almost 1500 servers. Are there plans on fully supporting a server environment? The comment about anti-ransomware and real-time protection not helping servers isn't exactly true, especially on RDS servers. If a user on an RDS farm, or developer with admin rights on a production server opens an infected file and/or is using the server to browse the internet (which happens pretty much every day) then the server is patient zero. Is there some communication channel that we can subscribe to and receive emails or something for alerts to new versions, issues such as Anti-Ransomware needing to be disabled, cloud console down, etc. Currently things just happen and we really don't have a clue. When are exclusions by group coming? It's very problematic to have all of the server exclusions and all desktop exclusions pushed globally. Server exclusions themselves conflict but then adding in the desktop portion it makes it even more problematic. Also is there a UI coming for the endpoints, the consumer version UI is great, not sure why there isn't one for Endpoint Protection. Being able to manage the client from the endpoint side would simplify things in troubleshooting, especially if you remove an infected host off the network and need to scan offline. As an organization we're starting to lose confidence in Malwarebytes as a solution for businesses. Which is a shame really, I like the product and think the scanning engine is second to none, but it appears as if Endpoint Protection is not ready for primetime and more of an extended beta. There are some basic features that are missing that would really make Endpoint Protection a home run. Thank you, Dean
  2. The ban on using MB Premium on a Server OS is hidden in the T&Cs. If it isn't allowed and is likely to malfunction then wouldn't it be better if the installer at least gives a warning and, better still, refuses to install?
  3. None of my computers can update or access the Malwarebytes license server. Are the servers down? Thanks!
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