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  1. Hello: I get following notice whenever I open Malwarebytes: "Unable to contact license Server. Check Network Settings or Contact Administrator." When I click OK, I receive a further error message "There was a problem validating SSL certificates. Please launch IE then try again." I have uninstalled and reinstalled and ran system repair via the MB support tool. Can someone help me work this out please? Windows 10 Malwarebytes Premium: 4.2.1 paid version mbst-fix-results.txtmbst-grab-results.zip
  2. 2 questions. 1. How do you add endpoints that are outside your AD, laptops, notebooks, etc. ? 2. If some of the endpoints are servers, will the agent recognize this fact and use the new server product? Thanks!
  3. Hello, I purchased a 2-year subscription for the premium package. I am unable to activate my key.
  4. I'm unable to connect too the server of this STEAM game due to this program. When I turn off "Web Protection", it's able to connect. (Example in the picture.) Even when I exclude both the program and the IP address of the game, it still doesn't "Exclude."
  5. I had ran a rootkit scan got 3 winzips. I removed these and after doing so malwarebytes has been having problems contacting the license server, it asks me to check my network settings. I could restore them but i have read their are no necessary rootkits for malwarebytes to run and this only happens on one of the two computers i have malwarebytes installed on.
  6. Hi, First I have seen of this I have a Windows server 2012 essentials and yesterday I got a error, it will not boot up, sits on black screen advising me to email scryptmail.com and they will provide me with a password. Have I got a ransomware virus, do I have any options ? Thank you in advance.
  7. I noticed the real time web protection has turned off. I tried to turn it on, and it said "starting." A notification appeared five minutes later saying malwarebytes could not contact the license server. I turned off any firewalls - no effect. I wihtelisted all services and apps in malwarebytes folder. No effect. I uninstalled and reinstalled. No effect. Tried in safe mode - no effect. Ran malwarebytes cleanup app from your site - when I reinstalled it would no longer let me register my license (which is valid and came up with two green ticks), and multiple messages for the license server cam
  8. I ran the 14 days consumer trial on our virtual Multipoint 2016 server and I noticed some performance degradation when multiple users were logged in and multiple instances of malwarebytes were running. The processor and the memory were doing fine but I think the I/O speed with the virtual disk was severely degraded. For instance some process needed to launch another process and without malwarebytes this might take 30 seconds but when malwarebytes was installed it took 2 minutes instead, therefore 4 times longer. My questions are: - is any way to alleviate this behavior with consumer
  9. I currently own Malwarebytes Premium for my Windows 10 machine, along side with BitDefender 2018 AntiVirus. I own an HP G8 Server with Windows 2012 R2 installed. For this server, I would like Malwarebytes to be my Anti-malware/virus solution. The server is primarily used to host a few websites (Apache / MySQL), a public TCP gaming service, and a TeamSpeak server. What, for this single server, Malwarebytes product would you recommend?
  10. I have a few Windows 2008R2 virtualized servers that I use for my personal workstation, home automation, AD and storage and have several kids' and wife's PCs and laptops. I was able to upgrade the Win10 and Win7Pro PCs and laptops but the 2008 servers are prohibited as they are considered 'business' units. Not happy that I purchased 8 copies of premium and while 3.1 worked fine now I cant' upgrade to 3.2 or probably any future version... I also work with a small home health agency and would like to outfit all the office PCs with the premium version. With their shoestring budget, they coul
  11. Hello, I recently purchased premium for Malwarebytes and I have been unable to activate my license key and ID. Attached are the... MBAM Logs Zipped: MBAMServiceLogs.zip First.txt: FRST.txt Addition: Addition.tx MB-CheckResults Zipped: mb-check-results.zip And finally a screenshot of what happens: Thank you for any help, I really appreciate it!
  12. I have a server running 24/7 for Plex and have recently noticed a console window popup and immediately disappear before I can figure out what it was. The server itself isn't running any kind of antivirus, firewalls are turned off, etc. Basically no security on the server. The router is firewalled, but the server is in the DMZ because I couldn't get all the software to bypass the firewalls. Obviously, I have nothing sensitive on this machine, but it took a long time to setup the way I want it and works flawlessly so I want to make sure there's nothing nefarious going on. Logs are attached. FR
  13. Hi all, Keep getting the same notifcation on different servers multiple times per day. Alert Time: 10/03/2017 11:15:57 Server Hostname: SERVER Server IP: Notification Catalog: Client Description: Malware threat detected, see details below: 10/03/2017 11:15:41 SERVER Type: incoming, Port: 3389, Process: svchost.exe Blocked web site 10/03/2017 11:15:49 SERVER Type: incoming, Port: 3389, Process: svchost.exe Blocked web site 37.139
  14. Haii~~ Yesterday I factory reset my computer because it's purpose has changed, First thing I did: install MalwareBytes (still in the trail). Then installed apps using Ninite. Pretty trustworthy; I scanned after installing the apps, nothing showed up (good \^O^/) I then installed WampServer and set it up to accept connections from only the local internet, exactly how I did it before the factory reset, however, this time I have MalwareBytes installed. Tried to connect to it using my iPhone on Safari (doubt it is infected because Apple is trustworthy..), but the serv
  15. Hello, MalwareBytes Endpoint Security MBMC Version We recently have begun to having an issue where our clients will not communicate with the management console after rebooting. We will push a fresh install to the machine and it will operate normally until a reboot and then it appears to go offline permanently. Furthermore, the client will not update even though the clients' active policy is set to download new definitions from the internet if the server is not accessible. For all intents and purposes, the client appears to be running on the machine, just not updating. I
  16. I've already ran the MBAM clean removal process, and I'm still having problems. I can't even download the program directly from Malwarebytes, I had to find a download from Download.com because the download would never start. I've checked the site on my other computer and it works perfectly fine. I've already ran Farbar Recovery Scan Tool (FRST) and will post FRST.txt and Addition.txt below. Operating System: Windows 10 x64 MBAM: v2.2.1.1043 (Free) Database: v2016.02.16.06 FRST.txt Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 04-10-2016 Ran by Nate_
  17. Hi, After I've logged in via RDP, Malwarebytes updated its database after a certain time automatically. After I've logged out, the database will not be updated automatically until the next RDP login. Thanks in advance for help. Regards Manfred
  18. I just signed in to our management server and saw that all the clients had various signature versions and saw that some were even updating from the internet. We have our policy set to update from server or internet as last option. When I looked at the server signatures data, it was a week old. Server service was not stopped and once I clicked for it to update manually, it updated. It is also set to check for updates every 10 minutes. Thoughts as to why it wasn't updating automatically, as it has been doing the past month since installing this?
  19. Hi there, We had a few potential IDS issues from a few servers and I pushed MBAM via the client installer package and they arent showing up in the management console.
  20. Hi Folks, I recently tried the AntiRansomWare on a file server. This didn't work because I think the load is to much. Will there be a version wich is suitable for an Enterpise environment? Thank you, Arno
  21. Hi, I have the problem described in another topics, but with a slight difference that could help you to point out the problem. I work under a slave user on my PC windows7 64 bits. There was an old version number in "database version" (7 days update) if i click "update now" i have the succession of "checking for update" then unable to access data server then later a new version appears. if i redo an update same sequence, the update seems done but with an wrong error message. I login under admin, do the same sequence all was working right. I close the admin session and came back under slave us
  22. Hi there, newbie here. I borrowed my mother-in-laws Dell laptop and told her I'd try and clean it up a bit. While trying to get rid of some bad stuff, I must have done something wrong, because now whenever I open up IE or Chrome i get the message "Proxy Server Not Responding." I have tried unchecking it from LAN settings in IE, tried resetting IE, ran malwarebytes and got a clean scan... I am truly stumped. I have no idea what to do. Note: I also ran sfc in CommandPrompt, everything came back ok. Please help?!
  23. Hi all, first post here. I recently downloaded something that has infected my computer. When I downloaded the file, my internet continued working for a short time before I started noticing random hyperlinks embedded into the page. Now none of my browsers will connect to the internet, all saying that they cannot connect to the proxy server. I did some Googling and a lot of people have had this same virus, but I cannot seem to get it off my computer. I've ran Malwarebytes, AVG, CCleaner, Adwcleaner, JRT, Wise Registry Cleaner, and RogueKiller, and it's still there. Initially scans with Malware
  24. Good morning all. I have a problem with our AD server at my place of work. We've just dealt with what appeared to be a Conficker infection (how is that still getting around? I could've sworn we were fully patched) however it seems now, whenever I log in directly to the server, NOT when logging in to a workstation, the server opens a CMD window and attempts to download an executable file from a server in China via FTP, however it never actually downloads the file. The server is also restarting at around 12:10am every day, even though there is nothing set in Task Scheduler to cause this. C
  25. Hello I'm trying to remove a nasty infection having to do with Windows 7 x32. Every time i uncheck the proxy settings under IE they just get reenabled after 30 sec. Please advise on what to do. I have ran malwarebytes, pitman pro etc.. they all find the entry for the proxy but cannot permanently resolve the issue. Thanks, Lucas
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