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Hi there, I have an infection on my PC from pup.optional.searchmanager. MWB is showing up 3 files in GOOGLE\CHROME\USER DATA\Default\Secure Preferences and 1 registry value in GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings I've tried all the methods in this post (sign out / reset sync / reset Chrome / deleting all other search engines in Chrome), but they keep showing back up. I've also tried AdWCleaner. It seems to find / quarantine / delete the files but they always show up again in the next scan. Also, I have another PC synced up to the same Chrome account and it's fine, there's nothing showing up on MWB scan on that one. Files attached. Any help would be appreciated 👍 Shaun Addition.txt FRST.txt MWBScanResult.txt
The problem is when ever I quarantine PUP.Optional.EasyLife after opening up chrome again it comes back if I scan again. it's located in C:\Users\Username\AppData\Local\Google\Chrome\User Data\Default and it is the Secure Prefrences file. I think it's something to do with chrome sync which brings back the PUP after I reopen chrome. I don't want to clear my chrome sync data like passwords and bookmarks, anyone know how I can resolve this issue. maybe just edit the secure preferences file using notepad++ idk anyone else have this problem and figured out how to fix it? Scan Details: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 7/3/19 Scan Time: 5:27 PM Log File: 681693ce-9daf-11e9-a58d-0a002700000a.json -Software Information- Version: 22.214.171.12439 Components Version: 1.0.586 Update Package Version: 1.0.11388 License: Premium -System Information- OS: Windows 10 (Build 17763.557) CPU: x64 File System: NTFS -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 406235 Threats Detected: 1 Threats Quarantined: 0 Time Elapsed: 5 min, 24 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 PUP.Optional.EasyLife, C:\USERS\USERNAME\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, No Action By User, , ,1.0.11388 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) I think this guy has the same probem https://forums.malwarebytes.com/topic/248833-pup-optionaleasylife/