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Found 8 results

  1. About 15 months ago , you stated an update was in the works to automate scan scheduling. What is that status of that effort?
  2. Is there anyway to tell the date and or time Malwarebytes last performed an update? I am using Malwarbytes Premium thanks!
  3. I have many computers running Malwarebytes Pro. Under version 1.x everything worked well, including the scheduling. I've upgraded most of them to 2.x, but have halted that upgrade process because of the problems encountered with scans and updates no longer operating correctly. First let me explain the updates problem. I have an automated schedule setup for updating. The computers are left on 24/7 and set to never sleep or hibernate, but users are only logged on when in use. Some of the computers are only used once a week or less, but are powered on at the logon screen all the time. When I logon to one of these systems the DB is many days behind, and correlates with the last time someone was logged on. After logging on, the DB will eventually update without any user interaction (15 - 30 minutes later). With version 1.x, these updates would happen in the background regardless of whether a user was logged on or not. It is critical that updates occur regardless of whether a user is logged on. Second, the same thing appears to be true with the scheduled scans. The scans only seem to run, if a user is logged on at the scheduled time despite the fact that the system is powered on and running at the scheduled time. Again, under version 1.x, these scheduled scans occurred without an issue without the user logged on. The scans are scheduled to happen in the very early hours of the morning when no user would typically be logged on. Again, it is critical that these scans occur when no user is logged on. All of the systems with version 2.x behave in this manner, so the problem is very consistent. I have looked through the forums, and found a recommendation to do the "clean" removal and reinstall the most current version. I have done that on one of the systems to see if this action rectifies the situation. I will let the system set overnight to see whether tonight's scan will run. If someone has other suggestions, please let me know. Thanks!
  4. I'm having a problem with the automatic scheduler. I've set up two tasks; run a hyperscan every 2 days and check for updates every hour. However when I turn the computer off and back on the items are unchecked every time. I've tried to uninstall and reinstall the program, didn't help. I'm running Windows 8.1(64b) and the latest version of Malwarebytes. Is there something I can do about this?
  5. I am running Premium on a Server 2012 R2 instance and am having problems with the built-in task scheduler. Neither automatic updates or scheduled scans are running as scheduled, but manually running the tasks functions as expected. I have a standard (non-admin) user persistantly logged on in order to run applications that otherwise cannot be run as a background service. I believe this could be part of the reason automated tasks do not run as expected, but I can not grant the user Administrator rights for day-to-day operations. The strange part is that the background services should be able to run scheduled tasks as they are run as NTAUTH\SYSTEM, but I'm guessing there's some dependency on the user's rights running the UI instance (mbam.exe) that causes the tasks to fail.
  6. Sort of similar to; https://forums.malwarebytes.org/index.php?showtopic=146508 But I don't want to hijack the thread and I'm also going to assume that "Recover if missed by" means that when it's set to 12 hours for a daily scan, if it's scheduled for 00:00 14/04/14 and you start the computer at 11:00 14/04/14, it will still do the scan for the day (13:00 14/04/14 it will not). With this assumption, I'd like to report that the Recovery Option for Automated Scheduling is not working properly. http://i.imgur.com/EDPtk39.png As you can see, it's missed the 11th to the 16th scans even though the computer has been on for those days (just not on or logged in around 00:00 aka 12AM). The scan 17/04/14 was done because I did leave my computer logged on until 00:00 to test whether the scheduling actually works or not. The settings for this scan; http://i.imgur.com/WVYYJYV.png Also, you can see the "Repeats once every 0 week(s)" bug reported at (#2); https://forums.malwarebytes.org/index.php?showtopic=146780 This bug seems to happen after you restart the computer. It's fine when you schedule the task, but after you restart the computer it'll say "every 0 weeks". This also happens for Reoccurance > 1 week and regardless if a Recovery Option is set. My settings for the weekly scan; http://i.imgur.com/RYk7vno.png All of my scheduled scans where created new, meaning I deleted all of the default ones and re-added the ones I desired.
  7. I need help in trying to figure out the rather confusing descriptions provide when attempting to schedule a recovery in version 2.0 when either a scan or an update has been missed for some reason. On the Automated Scheduling main panel, under the column heading "If Missed" the wording says "Run again within [number] hours from last miss," but on the Edit Schedule panel, in the Advanced drop-down selections the wording is "Recover if missed by:" and then a time is specified. Now my question is does the time I specify indicate that the recover operation will fall within or after the time specified? In-other-words, if, say, I choose to have the recovery set to 5 hours, does that mean that the recovery operation will start only *after* 5 hours have elapsed from the missed operation, or does that mean that the recovery operation will start *within* 5 hours of the missed operation? The use of the word "within" on the Automated Scheduling main panel and the word "by" on the Edit Schedule panel Advanced drop-down have contradictory and opposite meanings. Can someone please give me a definitive answer to this. Also, someone at MalwareBytes needs to provide a clearer and less ambiguous description of this function. Thank you for your assistance.
  8. This is for Malwarebytes 2.0. Perhaps we can have an addition Logging Option for a scheduled scan to control whether a log is saved if the scan returns nothing. For Hyper scans that are scheduled every day, this will help sort out the Application Logs and keep unnecessary logs out. Additionally perhaps the Application Logs section can also have a filter for type and a date range. .
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