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Showing results for tags 'scan error'.
Hello, After some googling I installed your product ANTI-MALWARE. I noticed many websites refer to it as the "go to" product for malware scanning and removal. The Problem: I open the program, and go to the "Scan" tab. I select "Threat Scan" and then wait... The scan gets to a point where it is just continuously finding "Detected Objects" (currently at 3,222). My Questions: Are you aware of any known bugs which cause this? (As after some googling, I can see it is not a new issue). What do you need from me in order to assist me?
Hi, I notice a few other similar topics relating to this type of issue in the forums but am creating a new topic as requested. I have already followed the v2 clean uninstall and re-install procedures and have also removed the pre-existing A/V product (McAfee Viruscan 8.8 PL4) just to be on the safe side. To give a bit of background we run MBAM "pro" on 100 Windows 7 clients and this is the first problem of this kind that we have experienced in any of our offices although a number of the clients are still running v1 and have not updated themselves yet. The affected laptop is a Dell Latitude E6410 running 32-bit English Windows 7 SP1 and all windows updates are up-to-date as of today (28.05.14). It is located in our Sydney office. I have attached screenshots of the errors when MBAM crashes during update, the logs from FRST and the logs from Mbam-Check. Hopefully someone can help. Addition.txt CheckResults.txt FRST.txt