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  1. I upgraded to win 10 Malwarebytes was not working right it was using 99% my CPU, so I uninstalled Malwarebytes and reinstalled it.. then I did a clean install win 10 and installed Malwarebytes again. Windows 10 just doesn't do well on my old computer so I did a clean install back to 8.1 and tried to install Malwarebytes the license key would not work so I called what I thought was Malwarebytes support and like a fool I let them in my computer they wanted to charge me 300 bucks to fix my computer IT WAS A SCAM. I had just done a clean install of win 8.1..I didn't pay them any money but because they had been in my computer I did another clean install of win 8.1 and still Malwarebytes license key will not work. I have a PDF when I bought and a screen shot of it. I do not have same email as when I bought my Malwarebytes license key. My license key not working Please help Thank you
  2. Hello, I'm relatively new here. I recently reported some info about a tech support scam in which the scammers were trying to get into my bank account. It's been a couple months since it happened and I've gotten 21 calls from several different people and phone numbers, all trying the same scam. As if I would change my mind and give them access. I've increased my security but I still have concerns. The scammers got nothing from me, and I lost nothing, so for one they might be trying something more devious to get back at me for wasting 3 days of their time. When they call they like to stress that they know my name and address, no doubt from records taken from a company I did business with. I don't think they have any other info. They might have had credit card info, but those accounts have been closed. I think if they had that info they would have used it and they didn't. For every site I log into I use a unique ID and password. On top of that, my passwords are much tougher now . I've had no email account problems either. My C drive is 95% empty. All my data is on external drives which I disconnected before I began talking to the company I did business with in the spring because I was suspicious from the start. I wasn't afraid of losing anything at any time. I only let the scammers do so much, then when I was sure they had lied about work that was done back in the spring, I shut the computer off. That sure surprised them. Even if they download Windows folders from my C drive, there was nothing there for them to find. They sounded sadder and sadder the next day when they actually tried several more times to talk me into logging into my bank account. I have several questions: 1. Even though they have no access to my computer, could they be monitoring my online activity somehow? Watching for my IP address maybe? 2. If I had a different IP address, would that make me more invisible to them? They wouldn't know what to look for, right? 3. Are there still ways for them to hack into my system secretly? Except for the IP address, it looks like a different computer. 4. Can they hack my phone somehow? It's not a smart phone. It only cost me $10 so it's pretty dumb. 5. Even when I couldn't use the computer, I could still get online using my TV which is connected to the net. Can they hack that or even detect that I have it? I've had the feeling they're watching for another chance. Yesterday I looked at phone numbers recorded on my phone and looked up numbers I didn't recognize. I found that I'd gotten many calls from them. Several numbers are listed as belonging to known scammers. I guess my cheap phone didn't ring or alert me in any way. I think they are good at manipulating the phones because when I called the company I'd done business with, I later found out it had no record of my 15 minute call. Later, I was on the phone for 4 hrs with the scammer and my phone did not record that. I might think I'm just being paranoid if it wasn't for all the calls I found that I'd missed. Maybe I'm on a circulating list of targets which could explain why I'm getting calls from different people with different phone numbers. But not 'all' the phone numbers or people are different. One guy has called me 9 times. I answered once but he just hung up when I didn't cooperate. His multiple calls are all only 17-18 seconds long. Can he do something to the phone in that time, and how? Maybe he's trying to annoy me by hanging up before I can answer? Except the joke is on him because my phone isn't ringing. I've reported the incident to several authorities and online scam tracking sites. Nevertheless, I'd like to hear some opinions from people here who are more familiar with this stuff. Thank you.
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