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Found 2 results

  1. I cleaned all the Chrome extensions bugs and then it offered to get rid of several pre-installed programs. It has been running 12 hours! Can I shut it down safely? It has removed 13 out of 15 pre-installed programs.
  2. I have been running Malware Antibytes for almost two years now. Today, I decided to buy the Premium version and installed it on my computer. When I get to the Heuristic Analysis, the "detected objects" number goes crazy! It won't give me a "review list" that I can click and see what it is finding. The status bar keeps a blue bar that goes across a gray area on a continuous loop. In the time it took me to write this short message, I am now at 57,000+ items detected. I tried to "fix" this myself. First, I tried contacting consumer service. I wrote out a "ticket." Next, I went to the forum and read a few posts and decided to unistall the program and reinstall it. I downloaded the unistall from your website and then reinstalled the program. I reran the program and it acted the same as above. Next, I went to the forum and read some more. I thought maybe I'd download and run Chameleon. I ran Chameleon and it stalled after a while so I called the cleverbridge number. Cleverbridge said I didn't need Chameleon unless the Malware Antibytes wouldn't run at all. So, I went to the forum again! I decided to list under Malware Removal Help because, after 5+ hours of trying to fix this, I am going crazy! Other things I have done, I deleted Microsoft Security Essentials, disabled Windows Defender, AND ran the Farbar Recovery Scan Tool. I even tried the old, "When all else fails, reboot." I am now at 62,000+ items detected! HELP! Addition.txt FRST.txt
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