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Have scanned the following files (found from a malwarebytes scan) with 3 different antiviruses: Malwarebytes AVG IObit Antimalware I have tried to upload these files to virustotal.com to see if they are a virus in disguise but it keeps telling me the files are empty, or that I don't have permission to upload the files. I looked up what these files are and they are legitimate files that windows uses, but I am unsure if a virus has "taken control" or modified these files to it's needs. What steps should I take to check that these files are clean? They keep coming up when I do a full computer scan. Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 13/07/2016 Scan Time: 4:50 PM Logfile: virus.txt Administrator: Yes Version: 188.8.131.523 Malware Database: v2016.07.13.04 Rootkit Database: v2016.05.27.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled OS: Windows 10 CPU: x64 File System: NTFS User: JEREMY Scan Type: Custom Scan Result: Completed Objects Scanned: 723807 Time Elapsed: 1 hr, 41 min, 26 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 0 (No malicious items detected) Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\hidclass.sys, , [c0752d58193603b6ed762b4027c65e1b], Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\Ndu.sys, , [d358df634f52247cb43f0781218f4d6e], Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\netbt.sys, , [f51c02d992a8d6bc5ec4d990f227d4c7], Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\srv.sys, , [acc1709ec7fe6eb8999dbc91c50c2b34], Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\srv2.sys, , [afbcfc946fae7483e27bd316d03f94a5], Unknown.Rootkit.Driver, C:\WINDOWS\SYSTEM32\drivers\srvnet.sys, , [107c1ebe79710e4a759449bd6604245a], Physical Sectors: 0 (No malicious items detected) (end)
Pop up screen that malwarebytes has stopped working. I have an infected pc with rookit need advice for the remedy please.
Recently a few of my accounts have been compromised and personal information was taken from me. I tried resetting my computer but I'm not sure if I completely got rid of the virus. Can anyone help me figure out whether I have a rootkit or just a keylogger. I've took many precautionary measures but I just want to be 100% sure that my computer is safe to use. Thank you for your time and help! I greatly appreciate it.