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Found 5 results

  1. That off/on fix doesn't work for me. I get this issue whenever there's a version update to Malwarebytes. Any other suggestions on a fix?
  2. I used to right click my mouse curser over documents to reveal a "drop down" menu of actions I could take (Open, Preview, 7-Zip, etc). One of these was Malwarebytes, until today. I used to scan everything with Malwarebytes before I'd open it to make sure it was safe. Today, the Malwarebytes Scan option was gone and I'm afraid to open anything. I don't think I caused this error, but how can I get it back? I have Windows 8.1 Pro running on an HP laptop. Thank you for any help.
  3. When I right-click on a folder and choose "Scan With Malwarebytes Anti-malware", the results window that appears at the end of the scan says "Items Scanned: 0", even though there are files in that folder. MBAM Premium 2.2.1.1043 Windows 10 Home Version 1607 Build 14393.447 Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz 2.34GHz Installed RAM 8.00 GB System Type 64-bit operating system, x64-based processor
  4. HELP I scanned with malwarebytes It suggested 42 harmful prgrams that included malware and PUPs. After quarantine, I deleted them without thinking. There were a lot of ones that had the word HKEY and root in them followed by a lot of numbers in {} brackets. Now, everytime I right click on the desktop, or an icon on the desktop, windows explorer crashes and restarts, again and again. My bitdefender somehow started showing problems and at this time I was unaware I screwed up by deleting the files, so I reinstalled. THe reinstall didn't take and now I'm unable to install it again. I'm hoping thee bitdefender part isn't related. The right click is the only issue I'm facing THAT I'M AWARE OF. I deleted 42 files all of which I need back now apparently I tried running system restore by restarting>F8>repair computer/windows>restore system(Can't remember what it was called) but it said that it cannot be done. I've just run chkdsk from elevated cmd but don't know how to read or what to do with the results. Can someone help? I'm running win 7 home professional x64 on a toshiba
  5. After finishing a scan, the results page displays, however the newer GUI version (v2.0.3.1025) does not allow the right click menu to open for multiple selections. I must either use "quarantine all" or individually change their options. Being that there is usually a mix of both unwanted and wanted programs on my computer. I have to change them all manually, and sometimes there is a lot of them. How do I change multiple detected objects at once? If not, how do I go back to the older GUI? Also, there is an option to "view details," once click, the new window displays all zeros, for values, and no results are shown. Export option also displays zeros and no results. Here is the older version: https://blog.malwarebytes.org/wp-content/uploads/2013/09/7aa2e55d86a1b444be5457d3019aa6cb.png Windows 8 (64-Bit) Malwarebyte's Antimalware (Premium) v2.0.3.1025
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