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Showing results for tags 'request'.
Found 5 results
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You'd think a firm like MB would have decent website designers. You submit a request at support.malwarebytes.com/hc/en-us/requests/new, and not only does it fail to tell you there's no point in a free user submitting a request (because they don't answer it), but it lets you submit a long & detailed request before emailing to say they can't help, failing to include a copy of your request - so you've done all that typing for nothing, and then have to compile it all over again for the forums! Who would pay for support from a firm organized like that? So-called 'help' pages are no better. Take support.malwarebytes.com/hc/en-us/articles/360042102534-Display-settings-in-Malwarebytes-for-Windows - so self-explanatory, that I can't imagine anyone at all finding use for it. Yet if you want to know what hardware acceleration is, and whether to select that option - it doesn't get a mention! It's no wonder so many use MB for removal & not initial protection. It's because there's nothing to encourage most ppl to pay for it. I'm copying this topic to Word, in case, for no explicable reason, it doesn't get submitted and the entire text is lost. Not something anyone should have to do. -
My headsets stopped working when i removed a malware from my PC. I clicked on restart via malwarebytes for the removal process to be finished and then my PC frose on the blue screen where it says restarting and then i turned the PC off and turned it on again. But once i did my PC had remove my headsets software drive and also out of nowhere my device driver was not working properly and the troubleshooter didn't detect anything. I need help pls someone help me and also this happend to my gaming headset directly after the restart and also now i have no malware left or any threat or virus but i watched YouTube and try to see solutions and not any solution worked. So pls I need someone in Support & Help to help me because no YouTube videos could help me and also pls contact me as fast as possible or comment if you know a solution. (i have checked for update drivers for my specific headsets if didn't even have any) -
Dear Malwarebytes team, We've cleaned the website https://votedilara.com Can you please review and delist this one? Thank you! -
When submitting a support request using the web form for business support, the page redirects to a 500 error. There is no confirmation email. The content of my support message follows. Please also note the high CPU usage in the attached image along with the referenced memory issue.
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I wanted to start by saying that I bought Malwarebytes Pro almost a year ago now and it has been wonderful. Half the price of most virus protection and twice as powerful. That being said, I have noticed a slightly difficult to live with feature in the firewall. If I could make a request, it would be great if MB had a "Quiet Mode" for gaming. I have seen similar things in other virus protectors and it is very nice. Basically, MB won't interrupt you while you are getting your online grind on (not that it is all that vocal in the first place). The next request would definitely be easier bypass through the firewall by trusted programs. I realize this is a fine line, and easier access can go both ways, but I have had to add my games to the ignore list and several IPs that the games use to communicate as well, all while being booted off of online play each time I discover a new one in the process. Overall, great product and support! I would recommend Malwarebytes to anyone. Keep up the good work guys!
