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Showing results for tags 'renew'.
Found 6 results
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So I've had this issue for a little while: my subscription auto renewed back in May but my Malwarebytes Dashboard continues to say that my subscription expired (and if I'd like to renew). Clicking the link only gets me the "You're all set" message. I verified with my credit card and Cleverbridge and it did renew. So why am I still seeing this message with all my protections off??
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I noticed mine said Auto Renew also, I do not like that option but can't find where to turn it off. I purchased this for someone and do not want to do it again.
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What do I need to do to continue using the software on my new PC, if the old one has been discarded?
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My Premium subscription expires this month and I keep getting an error when I try to renew it. It's happened every time I try to renew over the past week. I'd be grateful for your assistance. I've seen more that a couple of other people describe this exact same problem. I'm hoping there is a simple fix. I've been assigned Support Ticket 2184188 as of today. The text from the malwarebytes store checkout page is as follows: "File not found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page." A screen shot from checkout at the malwarebytes store web page is attached.
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My Premium subscription expires in 2 days ans I have been unable to renew it. This has been happening for days and there doesn't appear to be a way round it. Any assistance would be very helpful. "File not found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page."
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I currently have an annual subscription of Malwarebytes 3 Premium Personal Edition which expires and automatically renews in December but can anyone please tell me if that will be for the same price I paid before or will it be different. Thanks.
