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Found 4 results

  1. Hi, I was asked by Exile360 to open a new Topic for the problem that I had exposed at length in detail on the first Topic: Its name: "A malware prevented me from going on the internet (chrome and edge)" So I kept the same tags for this topic, I used the Farbar Recovery Scan Tool. I send you the results: 2 files But as I said in my first post I can not reinstall Malwarebytes Premium that I had, and therefore I can not send you a result of its action. Do I have to watch only this new topic? AND should the first one be closed? Thanks again for your help FRST.txt Addition.
  2. Hi, Sorry I am French speaking. I wrote my explanations in French and asked Google for an automatic translation which follows ... (French text at the end if needed) I am forced to write to you because I can not reinstall Malwarebytes Premium on my computer and for which I have a license which is renewed every year. Number XXXXX My computer is a Windows 10 64bit desktop update 1903 How did this happen? 1 Brutally about three weeks ago I could no longer connect to the internet via Chrome or Edge. It was stated that the proxy address was erratic. But
  3. Hello, I've bought a premium version of Malewarebytes on September 18th, 2017 and received the license key and successfully installed it (on Windows 7). Everything worked fine. At the beginning of November I had to reformat my PC and reinstall my operating system. After that, I also wanted to reinstall my premium version of Malewarebytes. But when I try to activate my license/product key, I get the message that the number of activation has been reached. I have just installed once before on Windows 7. What can I do to reactivate my product (and my license/product key)? Thanks for your
  4. The background to the problem is that I had troubles with my computer (Win 7HP) that even with skilled help were intractable, and ultimately I installed the free upgrade to Win 10 Home. For whatever reason, Malwarebytes was not to be seen, so I have used the disk I acquired three or four years earlier, which had with it an ID and key. Partially replaced by "a" or "n" the ******** and Key:******. I did upgrade to Premium, and during 2015 did a fresh install of Windows 7, and the key did not work because ther had, I believe been some changes. I was given another key that started: xxxxxx. This ke
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