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Found 7 results

  1. I have been a member of Windows 10 Insider Program since its inception and actively contribute to solving issues. I use it on my home PC as my main computer knowing that I can revert to previous builds if it becomes problematic. Malwarebytes is the buggiest issue that I have so far encountered. I have detailed below but skip to 5 to quickly get to my point. 1) I installed Malwarebytes version 1.75.0.1300 on my Windows 10 PC in 2013 without any issues whatsoever. 2) I subsequently updated multiple Windows 10 insider builds again without issues. 3) Around my updating to Malwarebytes version 3 the green toggle slider for Real-Time Protection would not stay on, it would keep sliding back to "off" all of its own accord. 4) I reported this issue several times but eventually gave it up as a bad job. 5) Last month I got an automatic Malwarebytes update and at long last Real-Time Protection was turned on. I saw the green message "You are fully protected" and I was extremely pleased. 6) Today 4th April 2018, I got another automatic Malwarebytes update to version 3.4.5.2467 Component package version 1.0.342 but the green toggle slider for Exploit Protection was completely locked off. It is no longer coloured green but couloured black and now again I see the orange message "Real-Time Protection turned off". 7) I have un-installed and re-installed, again completing the Product Activation but that has not worked. I would much prefer to re-install the earlier version 3.4.4 of Malwarebytes installed last month. If I ask very nicely, please can you do this or at least send me an executable to install version 3.4.4 ? Before anyone responds asking again for a bug report, sorry but I refuse to do this so if it includes identifiable information. I value anonymity. To help others with similar issues, you could update https://www.malwarebytes.com/support/releasehistory/ to include links to install executable downloads. Thank you in advance.
  2. Im running MWB v 3.4.5.2467, component package version 1.0.342, update pkg version 1.0.4072. Same thing. Real-time protection disabled and grayed out. To note this has been gong on for some time. Think this first occurred for me summer of 2017, and never went away. Did all the clean utility, reinstall, etc, reinstall. I have have had at least two upgrades since it first began. This is not new, not fixed, pervasive. Been paying for real time protection for half a year that is disabled. Its not a current version issue.
  3. I upgraded to 3.4.5. on 5th March and now Exploit Protection is permanently off I have attached the zip file having run FRST and MB-Check thanks Dan mb-check-results.zip
  4. I get the notification that Real-Time Protection is off. When I go in to turn those elements that are off to go on, it just changes immediately to "off". I have attached files as indicated in support. Thanks. Marty mb-check-results.zip
  5. My real-time exploit protection keeps turning off. It used to always be on, then it stopped working and I had to update MB, which I did. Now it's not working again. I've attached the log file per instructions in another user's issue. Assistance with this issue would be greatly appreciated. Thank you. Carolyn mb-check-results.zip
  6. Starting this morning the MB service is consuming between 15 and 20% of the CPU at all times. Also the real-time protection will not start. I've tried using the clean tool and re-installing while Windows defender was disabled and still no luck. Any thoughts on what else to try?
  7. Hi, I'm running 3.3.1 and for some reason web protection refuses to turn on. Whenever I toggle it via Settings it gets stuck in a "starting..." I've tried rebooting the program, rebooting my PC, toggled "enable self-protection module early start" on and rebooted, turned it off and rebooted, and even reinstalled Malware Bytes to no avail. I've attached a screenshot of what's happening (including MWB eating up the lion's share of my memory/CPU) and MB-Check results. Any help would be greatly appreciated. Thanks! -Sean mb-check-results.zip
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