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Found 15 results

  1. I turned off real time protection for a short time, and I am unable to get the button to turn back on. Do I need to delete the program and redownload it? or can it be fixed. I have not been protect for 2 weeks now. I only wanted it off to try to download something for a few minutes that i knew was safe.
  2. Hi, My real time protection is not staying on. When I attempt to turn it on, it says, "starting" and then turns off again. I downloaded FRST and mb-check and followed the instructions from another related post so here is the zip. If you can tell me how to resolve this issue that would great. Thank you mb-check-results.zip
  3. Hello, I have been a user for a few years now and just renewed. I keep getting messages that I am not protected because Real Time Protection is turned off. Each time I select it to "On" it instantly turns itself off. I re-installed Malware and it stayed on for about a day and I am back to the same problem
  4. For the 3rd or 4th time, Real time turned off this morning... HELP (please)
  5. I'm afraid I'm a "me too" on this problem. I have attached (I think) mb-check-results.zip. mb-check-results.zip mb-check-results.zip
  6. Like so many others, I cannot get the web protection to stay on. I saw lots of complaints about this but no solutions. mb-check-results.zip
  7. Turned the laptop on this morning to find out that Real-Time Protection would not stay on. MWB 3.3.1.2183, Windows 7 Professional (64-bit) Addition.txt FRST.txt mb-check-results.zip
  8. This isn't the first time I have had problems with the web protection not turning on. Other people have had and are having this problem again. It's gone unfixed for a few days now. I don't feel like downloading another program and listing logs, I just want to know if the developers finding a fix for it.
  9. I just started having the same issue. Web protection cannot be turned on and getting the annoying real time protection turned off popup as a result. Attached is the log file needed to troubleshoot. Thanks! CheckResults.txt
  10. For no apparent reason real-time protection turned itself off. I have the latest premium version. It was running fine this morning. I rebooted this afternoon and now I can't get it turned on.
  11. Why do my “Real Time Protective Layers” keep shutting off from my Premium Malwarebytes 3.2.2? For a whole week now I am getting 5 or 6 daily warnings that they are “shut off” and that I must manually put them on again.
  12. Good evening! I would just like to chime in and say I have the same problem. MB 3.2.2 Premium, Windows 10, Avast. We have three licences but this issue only affects one machine.
  13. Hello! Running latest version of malware 3.2.x Running Mcafee total protection and Mcafee safe connect. However, I can't turn it on if it is turn on it stay doe a few second try all step re boot computer multiple time still no luck mb-check-results.zip
  14. I have checked the forums and found some posts about a month or so ago regarding similar issues (real-time protection keeps turning off, etc.). I saw that an update finally fixed most everybody's problems. I recently purchased Malwarebytes Premium 3.0 for a new pc, which downloaded as version 3.1.2.1733. My problem is with Exploit Protection. I keep seeing the red exclamation mark on the Malwarebytes icon on my taskbar, and when I check or open the program, the exploit protection is turned off and cannot be turned on. It seems like it's trying to turn it on, but doesn't. I can't find the solution for this, as all previous solutions seem to have been fixed by the update. I believe I have the most current version. Any ideas about what I can do? Thanks, Kim
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