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Found 2 results

  1. Help. I've spent several hours trying to figure this out. I had (more on this in a bit) Malwarebytes Premium installed. It notified me that there was a new version through a window that popped up. I accepted the install... then nothing happened. So I opened the app and there was an orange button saying there was an update. I clicked it. I accepted or whetever... then nothing happened. Malwarebytes would keep running. I ran a scan, no issues found. Tried to update again... nothing. I downloaded the online installer and just tried to update that way. Ran MBSetup.exe as Administrator... I got the hour glass for a second... then nothing. I downloaded an offline installer (a suggestion from one of the many posts I found through Googling)... ran mb4-setup-consumer-4.1.0.167-1.0.931-1.0.25008.exe... nothing. I booted into Safe Mode but I couldn't do anything. I have closed as many running apps as I can, disabled things from startup, but NO installer/uninstaller/updater runs. I found a support tool, mb-support-1.6.1.784.exe ... I get an error that it couldn't run successfully and to please try again later. So I ran the Malwarebytes clean-up utility. Ran mb-clean-3.1.0.1035... after a few minutes it asked me to restart to finish setup. Now Malwarebytes seems to be gone but I STILL can't re-install it. H E L P. Thoughts?
  2. lost my hard drive and after reloading Malwarebytes and trying to activate, tells me I have too many licenses used. license is for 3 machines , tells me to edit my machines but now where to do that and I never get an email for instructions. wasted a lot of my time already.
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