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Found 10 results

  1. Hi, I had issues with my laptop and after running Malware bytes it located 4 rootkit.fileless.MTGen and 2 Trojan.Fileless.MTGen instances. I have quarantined them but how can I be sure that this has removed everything? Also how concerned should I be that these things were on my computer? What other steps are recommended to ensure the issues are resolved? Appreciate any guidance provided
  2. Hi, MBAM Premium last night quarantined an old version of Adobe Lightroom 1.4 (that I have used for years) as I was using Lightroom to catalog photos. MBAM identified lightroom.exe and two Win 7 desktop links to lightroom.exe as Malware.Ransom.Agent.Generic. Lightroom is indeed inaccessible now from the Windows Start Button as lightroom.exe is missing from its folder tree under C:\Program Files (x86). Could someone please tell me if ransomeware is capable of imbedding itself into a Windows application executable file (from Adobe)? If not, I will know that I can safely r
  3. Hey there everybody. I apologize if this has already been answered, but I wanted to get your advice on something as I have more than one question. My computer has been popping up with the black screen displaying "taskeng.exe" very quickly, and then it goes away. It usually only does this a bit after starting up and sometimes after opening Chrome. I looked this up and some people say it's fine, others say it could be a sign of a virus/spyware. I did open up task scheduler, go to the task scheduler library, and disabled a task called "User_Feed_Synchronization" after being advised to do so on a
  4. Please see and read the attached word doc. Attach_18-01-2018.txt DDS_18-01-2018.txt Malwarebytes Zero Scan Results.docx
  5. I've been running Malwarebytes Premium for quite a while, and had no problems. Yesterday and this morning, I've suddenly got a list of PUPs, which I've quarantined. How can I find out where these are coming from?
  6. I did a full scan and got to much threats (12,190) is it safe to quarantine and delete them? Will it cause any problems to my pc or to some apps on it? result text attached. Please help me. Malwarebytes thrests scan results.txt
  7. Hi, I was having trouble with Chrome and when I parsed with Malwarebytes I had my favorites deleted. I tried to restore the quarantined files but I can not. I wonder why I can not restore quarantined files? This error appears: "Não é possível restaurar um ou mais itens em quarentena: A operação foi concluída com êxito." "Can not restore one or more items in quarantine: The operation completed successfully." I will be grateful if you can help me on this.
  8. Hi, Is there a way to view details of a quarantined threat? Malwarebytes detected and quarantined a Trojan threat this morning on one of our PCs. The name of the item is "30b4bd14.msi" and it was in C:\Windows\Installer on the PC. I don't know much more than that and would like to see more details about the item, such as the author, where it came from, etc. I went to Google, Yahoo, and Bing to search for that file name but nothing about it came up. Thanks!
  9. Hi, What happens to the quarantined items whenever it is later discovered that the threats are false positive? Are they automatically restored or will they stay in the quarantined folder whenever Malwarebytes is updated? Thanks
  10. During a scan, Malware Bytes advised quarantine of all my Registry keys for Windows 8. Now I can't open, restart, or boot my computer. Windows will not open. I have no access to my screen. I can get to my control panel, security etc. I have a Sony VIAO with a touch screen. Ability to use internet. Has a virus infected my Windows software?
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