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  1. A couple of week ago, I noticed that Chrome would randomly switch to using yahoo search when I typed a term in the omnibox. I scanned my computer with Hitman Pro, but didn't find anything other than tracking cookies. So, I scanned it with Malwarebytes, and it found several PUPs. I finished up the scan/quarantine, and when I reopened Chrome, none of the pages opened - they would load indefinitely with the occasional "Page Unresponsive" popup. Chrome only worked if I disabled sandbox, and each time I ran MB, it seemed to quarantine the same group of PUPs. I tried uninstalling and reinstalli
  2. I have a couple of PUPs that i want to keep, and it annoys me that they keep coming up in my scans. I want to know how to exclude SOME PUPs from my scans, but i cant figure out how to do that. If you use the "Allow" list, please tell me where to find Registry Keys, and Values in explorer (If thats even possible). IF there is another thread with this information (Specificaly for Malwarebyte 4.1.0) please give me the link Thanks for any help given!
  3. About 2 weeks ago, Malwarebytes Premium flagged PUP.Optional.SaveRecipes. I have PUPs set to warn, not quarantine, but I decided to quarantine this one for a while, since I knew nothing about it. It's true that I do look for recipes on the Internet, but this was the first time this PUP was flagged. It was apparently in C:\Users\[username]\AppData\Roaming\Mozilla\Firefox\Profiles\yr7xoxf3.default\extensions\. My question is, how am I supposed to determine if it's a potentially useful program that may help me save recipes (which sometimes have unfriendly formatting), or whether it coul
  4. hello not very familiar with malware and stuff of this sort but can I remove these? # ------------------------------- # Malwarebytes AdwCleaner # ------------------------------- # Build: 01-27-2020 # Database: 2020-01-24.1 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 02-05-2020 # Duration: 00:00:21 # OS: Windows 10 Pro # Scanned: 34824 # Detected: 4 ***** [ Services ] ***** No malicious services found. ****
  5. This is the log after my full scan: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 3/26/18 Scan Time: 6:39 PM Log File: e9dbd73e-30e1-11e8-b478-74d435f74a4b.json Administrator: Yes -Software Information- Version: Components Version: 1.0.322 Update Package Version: 1.0.4488 License: Trial -System Information- OS: Windows 7 Service Pack 1 CPU: x86 File System: NTFS User: personal-PC\personal -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 194128 Threats Detected: 3 Threats Quaranti
  6. Over the last seven years, AdwCleaner has grown to become one of the de facto standards for adware and PUP remediation. Thank you for helping us making that happen! With adware and PUPs becoming increasingly annoying and aggressive, we wanted to make sure you had a version of AdwCleaner that keeps up. Over the last few months, we've been working side-by-side with many of our users and, with their input, reviewed every aspect. Since day one, the core of what makes up AdwCleaner is being fast, efficient and easy to use. With these as our guiding principles, we set out to modernize the
  7. so i did a normal scan and came across 12 problems, 4 PUP's and 8 Malware. here are the results: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/14/17 Scan Time: 12:38 PM Log File: a1e0e58e-e0cb-11e7-b31b-3065ec17b5c3.json Administrator: Yes -Software Information- Version: Components Version: 1.0.262 Update Package Version: 1.0.3488 License: Free -System Information- OS: Windows 10 (Build 16299.125) CPU: x64 File System: NTFS User: MARKS-PC\mark -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scan
  8. Anyone have a solution or advice on the issue... after quarantine select on all items... reboot does not eliminate this detection.
  9. I keep getting these, and I think they are relatively harmless but I don't really know. I did a little research...very little...as I don't fully understand most of this stuff. This is what I keep getting below. I have no bad Toolbars or anything in Programs and Features. PUP.Optional.Conduit, C:\USERS\CHRIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [579], [454835],1.0.3230 PUP.Optional.Trovi, C:\USERS\CHRIS\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Web Data, No Action By User, [4977], [454808],1.0.3230 I did a little research about "Conduit" at M
  10. Recently after each daily scan Malwarebytes has been reporting a particular PUP that it's asking if I want to quarantine. I always do want to, so I click on quarantine. However, I'd rather that Malwarebytes just quarantine all PUPs on its own without asking. In my settings under protection I have automatic quarantine turned on. Shouldn't it be doing this automatically? If not, is there something I'm missing? It never used to do this, but it's possible that one of the websites I visit is causing the PUP.
  11. It's November 2017 and I just started having the problem Grenpara had in February. I cannot keep real time web protection ON. I follow the FAQ instructions: turn off enable self protection and restart. I'm good till the next morning; then process repeats. Today MB turned off ransomware protection. I have been waiting for 3 days for a reply from customer service. I tried to live chat but they only help with installation. Why am I paying for MB when it keeps turning itself off and I cannot get help from the company?
  12. The Marshmallow upgrade for my cell phone has a new built-in vendor support app that MBAM flags as a PUP. The vendor suggests this is a false positive and I am assuming it is flagged because it probably allows the device to access and send all sorts of configuration related material to the vendor, which would make sense if it is in fact a technical support app. The specific reference is to Android/PUP/AdDisplay.MobiDash.rw I am also assuming a FORCE STOP, DISABLE, and whitelisting of the app will allow me to safely ignore it indefinitely (or at least until I root the phone and dump
  13. System: Windows 10, latest update Browser: Google Chrome I keep getting popups and advertisements on Chrome, but my antivirus software is not detecting anything. I deleted the last file I downloaded, which was a bug fix for a video game, and this did nothing. i reinstalled Chrome, nothing. I ran AdwCleaner and it supposedly deleted something. Still, nothing happened, so I reinstalled Chrome again, but this time deleted my browsing history. This worked until I logged back into my Google account, then the pop ups returned. They do not seem to affect Internet Explorer for some reason, b
  14. Hello Guys & Gals, I am wring today as I am so tired of sending support requests but they need to be sent to help the support staff and devs find and fix issues. Now with so many different computers and Windows os and others I understand some issues happen just like with games that are early access or betas. But I had thought to go back to 2 for awhile but the problem is i was told support for 2 is ending so I can't even go back to 2 for long before it ends. Now that said here are just a few issues and i see many others have same or similar issues. 1) Real time web prote
  15. I noticed symptoms of adware about a week ago and scanned my computer, expecting to find just adware. Apparently, in addition to the adware, I also had 2 trojan viruses. I scan regularly (about once a week) and never found anything until then. All downloads I had done since were from trustworthy sites (although the sites can be hacked so I'm unsure what I downloaded to cause this). I removed the trojans using Malwarebytes, restarted, and scanned again, and all the malware was gone. Then, the next day, I noticed the same problem, and surprise surprise, everything was back. The adware, the troja
  16. Because of a potential virus/malware with Facebook, I purchased Malwarebytes and ran the scan, which identified about 328 pups. After quarantining them, Windows 10 icons disappeared, favorites bar gone, all my photos on desk top gone, etc. I had had a problem with facebook. Feeds were gone or distorted. After scan and quarantine, I opened facebook and it seemed ok. In my own words, if I quarantine the pups I am degrading the computer to an almost unusable condition. I do not know how to correlate the identified pup files with a program, file, folder so I could remove them individually.
  17. My scan completed with 1544 PUPs detected. Its a work computer and my co-workers and supervisor are reluctant to remove or quarantine so many files (they are all marked as PUPs). Are there any potentially harmful consequences to quarantining PUPs (especially so many)? For example, are there files, keys, processes, etc. that Malwarebytes considers PUPs that are essential to the functionality of commonly accepted programs (browsers and such)? Sorry if this is an inappropriate forum for this topic--please direct me to where this post would be best received and I will move it asap, if necessary.
  18. I have an issue with free edition of the software version After running a scan of my system, I have PUPs that being detected but when selecting to remove them with the check marks they are not being removed at all. It just shows 0 threats successfully quarantined and the finish selection is grayed out unable to select it. Is this a bug that needs to be addressed? Please find a resolution to this problem. I will be waiting on reply Ken
  19. I am running Malwarebytes Premium (paid for version). It recently discovered and quaranteend about 450 PUPS after installing a download. After the quaranteen I notices MBAM did not appear in the system tray so I reinstalled; no change. I also discovered that 'Security Center" was not running but was able to fix that. I would like to insure that my system is clean and see MBAM once again runs in the System Tray. Would appreciate any help. Thanks, Tom C
  20. Last night I ran a full Malwarebytes scan after finishing using one of my laptops for the day. However, after the scan was completed I left my laptop on all night with no open browsers, just the icons and the desktop gadgets on the display screen. Upon waking in the morning, I saw that my laptop had run its scheduled Malwarebytes full scan during the night and detected 56 PUPS. With no browsers open between the time I manually ran the scan and Malwarebytes ran its scheduled scan, 56 PUPS found their way into my system. Where could they have come from with no browsers open? Incidentally, I hav
  21. Just recently ran a security screen and came up with all these PUP detections relating to the Chrome browser within the last 48 hours. Nothing has changed with the Chrome browser and the PUP's were never detected prior to 48 hours ago. No other security software has detected these PUP's. I feel pretty sure they are false positive detections. I've attached a log file for review. I look forward to anyone's comments. MBAM-log-2015-10-25 (13-30-34).txt
  22. Hey Guys, for some reason today when I scaned with malwarebytes it found these 3 detections. Im attaching my log files like it says to do with Farbar. Thank you guys for your help. PS the ones listed were conduit.A and pricegong Addition.txt FRST.txt malwarebytes_log.txt
  23. In this post are the FRST.txt and Addition.txt logs. Thank you so much!!! (in advance) FRST.txt Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-01-2015Ran by Dodie (administrator) on DODIE-PC on 02-01-2015 19:03:29Running from C:\Users\Dodie\DesktopLoaded Profile: Dodie (Available profiles: Dodie & DefaultAppPool)Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 11 (Default browser: Chrome)Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tu
  24. Hi.. I found your site and appreciate any help I can get removing this garbage from my computer. I am not so good at all this. Thank you for any help. Mum. Immediate Email Notification FRST.txt Addition.txt
  25. For the past few weeks I have been dealing with a number of infections. First is the PUPS. I am running BitDefender as my main virus scanner. But every time MBAM does a scan it will tell me it has found one of three things:spigot, conduit, and/or superfish. I quarantine them but when I restart my machine they come back. I was thinking maybe I could handle this on my own because I have experience removing infections from my own computer but I am at my wits end here. I already have MBAM installed and I got the additional security tools cd when I paid for the premium version of MBAM. In addition
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