Jump to content

Search the Community

Showing results for tags 'pup.optional.relevantknowledge'.



More search options

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes 3 Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Endpoint Protection
    • Malwarebytes Incident Response (includes Breach Remediation)
    • Malwarebytes Endpoint Security
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 2 results

  1. What is PCMate Free Privacy Cleaner?The Malwarebytes research team has determined that PCMate Free Privacy Cleaner is a "system optimizer". These so-called "system optimizers" often use intentional false positives to convince users that their systems have problems. Then they try to sell you their software, claiming it will remove these problems.More information can be found on our Malwarebytes Labs blog.This particular one also comes bundled with adware.How do I know if I am infected with PCMate Free Privacy Cleaner?This is how the main screen of the system optimizer looks:You will find these icons in your taskbar, your startmenu, and on your desktop:and see these warnings during install:You may see this entry in your list of installed programs:How did PCMate Free Privacy Cleaner get on my computer?These so-called system optimizers use different methods of getting installed. This particular one was downloaded from their website:How do I remove PCMate Free Privacy Cleaner?Our program Malwarebytes can detect and remove this potentially unwanted application. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of PCMate Free Privacy Cleaner? No, Malwarebytes removes PCMate Free Privacy Cleaner completely. This PUP creates some scheduled tasks. You can read here how to check for and, if necessary, remove Scheduled Tasks. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this system optimizer.As you can see below the full version of Malwarebytes would have protected you against the PCMate Free Privacy Cleaner installer. It would have warned you before the application could install itself, giving you a chance to stop it before it became too late. and we block access to their domain: Technical details for expertsYou may see these entries in FRST logs: (TechEvolve GMBH -> PCMate Free Privacy Cleaner) C:\Program Files (x86)\PCMate Free Privacy Cleaner\PCMateFreePrivacyCleaner.exe (TMRG, Inc. -> TMRG, Inc.) C:\Program Files (x86)\RelevantKnowledge\rlservice.exe Startup: C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\PCMate Free Privacy Cleaner Update.lnk [2019-04-23] ShortcutTarget: PCMate Free Privacy Cleaner Update.lnk -> C:\Program Files (x86)\PCMate Free Privacy Cleaner\PCMate Free Privacy Cleaner Update.exe () [File not signed] R2 RelevantKnowledge; C:\Program Files (x86)\RelevantKnowledge\rlservice.exe [168688 2018-10-17] (TMRG, Inc. -> TMRG, Inc.) <==== ATTENTION C:\Users\{username}\AppData\Roaming\PCMate Free Privacy Cleaner New Version Available C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\PCMate Free Privacy Cleaner.lnk C:\Users\{username}\Desktop\PCMate Free Privacy Cleaner.lnk C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCMate Free Privacy Cleaner C:\Program Files (x86)\RelevantKnowledge (TMRG, Inc.) C:\Windows\system32\rlls64.dll (TMRG, Inc.) C:\Windows\SysWOW64\rlls.dll C:\Program Files (x86)\PCMate Free Privacy Cleaner PCMate Free Privacy Cleaner 8.8.1 (HKLM-x32\...\PCMate Free Privacy Cleaner_is1) (Version: - PCMate Software, Inc.) RelevantKnowledge (HKLM-x32\...\{d08d9f98-1c78-4704-87e6-368b0023d831}) (Version: 1.3.337.419 - TMRG, Inc.) <==== ATTENTION FirewallRules: [{DB808AF4-22AB-4B59-A39A-E9290DDF6BC4}] => (Allow) C:\Program Files (x86)\RelevantKnowledge\rlvknlg.exe (TMRG, Inc. -> TMRG, Inc.) FirewallRules: [{DF93CCAF-9ED9-416E-AA44-4444F9B8CFCB}] => (Allow) C:\Program Files (x86)\RelevantKnowledge\rlvknlg.exe (TMRG, Inc. -> TMRG, Inc.) Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Program Files (x86)\PCMate Free Privacy Cleaner Adds the file goup.exe"="2/28/2019 3:21 PM, 2514432 bytes, A Adds the file PCMate Free Privacy Cleaner Update.exe"="2/28/2019 5:16 PM, 971264 bytes, A Adds the file PCMateFreePrivacyCleaner.exe"="9/5/2014 3:09 PM, 763680 bytes, A Adds the file System.Data.SQLite.dll"="4/18/2010 1:58 PM, 904704 bytes, A Adds the file Tsing Tools.dll"="9/5/2014 3:10 PM, 164640 bytes, A Adds the file unins000.dat"="4/23/2019 9:04 AM, 72474 bytes, A Adds the file unins000.exe"="4/23/2019 9:04 AM, 1209553 bytes, A Adds the file version.dat"="12/12/2016 10:23 AM, 100 bytes, A Adds the folder C:\Program Files (x86)\PCMate Free Privacy Cleaner\Logs Adds the folder C:\Program Files (x86)\RelevantKnowledge Adds the file rlls.dll"="10/17/2018 8:57 PM, 750832 bytes, A Adds the file rlls64.dll"="10/17/2018 8:57 PM, 1114352 bytes, A Adds the file rlservice.exe"="10/17/2018 8:57 PM, 168688 bytes, A Adds the file rlvknlg.exe"="10/17/2018 8:57 PM, 3705072 bytes, A Adds the file rlvknlg32.exe"="10/17/2018 8:57 PM, 159984 bytes, A Adds the file rlvknlg64.exe"="10/17/2018 8:57 PM, 189168 bytes, A Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCMate Free Privacy Cleaner Adds the file More Free Tools.url"="4/23/2019 9:04 AM, 60 bytes, A Adds the file PCMate Free Privacy Cleaner on the Web.url"="4/23/2019 9:04 AM, 60 bytes, A Adds the file PCMate Free Privacy Cleaner.lnk"="4/23/2019 9:04 AM, 1238 bytes, A Adds the file Uninstall.lnk"="4/23/2019 9:04 AM, 1158 bytes, A Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge Adds the file About RelevantKnowledge.lnk"="4/23/2019 9:04 AM, 348 bytes, A Adds the file Privacy Policy and Terms of Service.lnk"="4/23/2019 9:04 AM, 372 bytes, A Adds the file Support.lnk"="4/23/2019 9:04 AM, 316 bytes, A Adds the file Uninstall Instructions.lnk"="4/23/2019 9:04 AM, 1555 bytes, A In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch Adds the file PCMate Free Privacy Cleaner.lnk"="4/23/2019 9:04 AM, 1244 bytes, A In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu Adds the file PCMate Free Privacy Cleaner.lnk"="4/23/2019 9:04 AM, 1244 bytes, A In the existing folder C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup Adds the file PCMate Free Privacy Cleaner Update.lnk"="4/23/2019 9:04 AM, 1306 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\PCMate Free Privacy Cleaner New Version Available Adds the file PCMateFreePrivacyCleaner.exe"="4/23/2019 9:05 AM, 0 bytes, A Adds the file update.dat"="4/23/2019 9:05 AM, 198 bytes, A In the existing folder C:\Users\{username}\Desktop Adds the file PCMate Free Privacy Cleaner.lnk"="4/23/2019 9:04 AM, 1220 bytes, A In the existing folder C:\Windows\System32 Adds the file rlls64.dll"="10/17/2018 8:57 PM, 1114352 bytes, A In the existing folder C:\Windows\SysWOW64 Adds the file rlls.dll"="10/17/2018 8:57 PM, 750832 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831}] "DisplayName"="REG_SZ", "RelevantKnowledge" "DisplayVersion"="REG_SZ", "1.3.337.419" "EstimatedSize"="REG_DWORD", 5400 "Publisher"="REG_SZ", "TMRG, Inc." "UninstallString"="REG_SZ", "C:\Program Files (x86)\RelevantKnowledge\rlvknlg.exe -bootremove -uninst:RelevantKnowledge" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831}\Config] "HK_Path"="REG_SZ", "C:\Windows\system32\rlls.dll" "HK64_Path"="REG_SZ", "C:\Windows\system32\rlls64.dll" "KS_Path"="REG_SZ", "C:\Program Files (x86)\RelevantKnowledge\rlls.dll" "LD64_Path"="REG_SZ", "C:\Program Files (x86)\RelevantKnowledge\rlvknlg64.exe" "SV_Path"="REG_SZ", "C:\Program Files (x86)\RelevantKnowledge\rlservice.exe" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{d08d9f98-1c78-4704-87e6-368b0023d831}\Config\OSSProxy\Settings] "Capabilities"="REG_DWORD", 1 "ExtCapabilities"="REG_DWORD", 1 "installed"="REG_BINARY, .. "instLanguage"="REG_DWORD", 1033 "ipcountry"="REG_SZ", "NL" "Name"="REG_SZ", "x-ns1rS0AmEEZQ3m,x-ns2oQNz1KQkP70" "OptionsBitmask"="REG_DWORD", 0 "RevertPath"="REG_SZ", "C:\Program Files (x86)\RelevantKnowledge\" "RunLine"="REG_SZ", "c:\program files (x86)\relevantknowledge\rlvknlg.exe -boot" "SendContentIDToServer"="REG_DWORD", 1 "ServiceName"="REG_SZ", "RelevantKnowledge" "UninstURL"="REG_SZ", "http://www.relevantknowledge.com/confirmuninstall.aspx?siteid=2600&campaign_id=878" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\PCMate Free Privacy Cleaner_is1] "DisplayName"="REG_SZ", "PCMate Free Privacy Cleaner 8.8.1" "EstimatedSize"="REG_DWORD", 6353 "HelpLink"="REG_SZ", "http://www.freesystemsoftware.com/" "Inno Setup: App Path"="REG_SZ", "C:\Program Files (x86)\PCMate Free Privacy Cleaner" "Inno Setup: Icon Group"="REG_SZ", "PCMate Free Privacy Cleaner" "Inno Setup: Language"="REG_SZ", "default" "Inno Setup: Setup Version"="REG_SZ", "5.6.1 (u)" "Inno Setup: User"="REG_SZ", "{username}" "InstallDate"="REG_SZ", "20190423" "InstallLocation"="REG_SZ", "C:\Program Files (x86)\PCMate Free Privacy Cleaner\" "NoModify"="REG_DWORD", 1 "NoRepair"="REG_DWORD", 1 "Publisher"="REG_SZ", "PCMate Software, Inc." "QuietUninstallString"="REG_SZ", ""C:\Program Files (x86)\PCMate Free Privacy Cleaner\unins000.exe" /SILENT" "UninstallString"="REG_SZ", ""C:\Program Files (x86)\PCMate Free Privacy Cleaner\unins000.exe"" "URLInfoAbout"="REG_SZ", "http://www.freesystemsoftware.com/" "URLUpdateInfo"="REG_SZ", "http://www.freesystemsoftware.com/" [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\RelevantKnowledge] "DisplayName"="REG_SZ", "RelevantKnowledge" "ErrorControl"="REG_DWORD", 0 "ImagePath"="REG_EXPAND_SZ, "C:\Program Files (x86)\RelevantKnowledge\rlservice.exe /service" "ObjectName"="REG_SZ", "LocalSystem" "Start"="REG_DWORD", 2 "Type"="REG_DWORD", 16 "WOW64"="REG_DWORD", 1 Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 4/23/19 Scan Time: 9:15 AM Log File: 9f13efe8-6597-11e9-ab43-00ffdcc6fdfc.json -Software Information- Version: 3.7.1.2839 Components Version: 1.0.563 Update Package Version: 1.0.10286 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 236665 Threats Detected: 46 Threats Quarantined: 46 Time Elapsed: 6 min, 31 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 2 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlservice.exe, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\PCMateFreePrivacyCleaner.exe, Quarantined, [3226], [673551],1.0.10286 Module: 3 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlservice.exe, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\PCMateFreePrivacyCleaner.exe, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\Tsing Tools.dll, Quarantined, [3226], [673551],1.0.10286 Registry Key: 3 PUP.Optional.MarketScore, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\RelevantKnowledge, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{d08d9f98-1c78-4704-87e6-368b0023d831}, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.PCMate, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\PCMate Free Privacy Cleaner_is1, Quarantined, [3226], [673551],1.0.10286 Registry Value: 2 PUP.Optional.RelevantKnowledge, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{DB808AF4-22AB-4B59-A39A-E9290DDF6BC4}, Quarantined, [1331], [257573],1.0.10286 PUP.Optional.RelevantKnowledge, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SHAREDACCESS\PARAMETERS\FIREWALLPOLICY\FIREWALLRULES|{DF93CCAF-9ED9-416E-AA44-4444F9B8CFCB}, Quarantined, [1331], [257573],1.0.10286 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 5 PUP.Optional.MarketScore, C:\PROGRAM FILES (X86)\RELEVANTKNOWLEDGE, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\RELEVANTKNOWLEDGE, Quarantined, [3270], [171863],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\Logs, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\PROGRAM FILES (X86)\PCMATE FREE PRIVACY CLEANER, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\PCMATE FREE PRIVACY CLEANER, Quarantined, [3226], [673552],1.0.10286 File: 31 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlls.dll, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlls64.dll, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlservice.exe, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlvknlg.exe, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlvknlg32.exe, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\Program Files (x86)\RelevantKnowledge\rlvknlg64.exe, Quarantined, [3270], [171225],1.0.10286 PUP.Optional.MarketScore, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\About RelevantKnowledge.lnk, Quarantined, [3270], [171863],1.0.10286 PUP.Optional.MarketScore, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Privacy Policy and Terms of Service.lnk, Quarantined, [3270], [171863],1.0.10286 PUP.Optional.MarketScore, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Support.lnk, Quarantined, [3270], [171863],1.0.10286 PUP.Optional.MarketScore, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge\Uninstall Instructions.lnk, Quarantined, [3270], [171863],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\goup.exe, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\PCMate Free Privacy Cleaner Update.exe, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\PCMateFreePrivacyCleaner.exe, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\System.Data.SQLite.dll, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\Tsing Tools.dll, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\unins000.dat, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\unins000.exe, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\Program Files (x86)\PCMate Free Privacy Cleaner\version.dat, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\USERS\{username}\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\STARTUP\PCMate Free Privacy Cleaner Update.lnk, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\USERS\{username}\APPDATA\ROAMING\Microsoft\Internet Explorer\Quick Launch\PCMate Free Privacy Cleaner.lnk, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\USERS\{username}\APPDATA\ROAMING\Microsoft\Windows\Start Menu\PCMate Free Privacy Cleaner.lnk, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\USERS\{username}\Desktop\PCMate Free Privacy Cleaner.lnk, Quarantined, [3226], [673551],1.0.10286 PUP.Optional.PCMate, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCMate Free Privacy Cleaner\More Free Tools.url, Quarantined, [3226], [673552],1.0.10286 PUP.Optional.PCMate, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCMate Free Privacy Cleaner\PCMate Free Privacy Cleaner on the Web.url, Quarantined, [3226], [673552],1.0.10286 PUP.Optional.PCMate, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCMate Free Privacy Cleaner\PCMate Free Privacy Cleaner.lnk, Quarantined, [3226], [673552],1.0.10286 PUP.Optional.PCMate, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PCMate Free Privacy Cleaner\Uninstall.lnk, Quarantined, [3226], [673552],1.0.10286 PUP.Optional.RelevantKnowledge, C:\WINDOWS\SYSTEM32\RLLS64.DLL, Quarantined, [1331], [296186],1.0.10286 PUP.Optional.RelevantKnowledge, C:\WINDOWS\SYSWOW64\RLLS.DLL, Quarantined, [1331], [296186],1.0.10286 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\LOCAL\TEMP\IS-PTKF6.TMP\RKINSTALLER.EXE, Quarantined, [1331], [296186],1.0.10286 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\LOCAL\TEMP\CSM7C35.TMP, Quarantined, [1331], [294396],1.0.10286 Adware.RelevantKnowledge, C:\USERS\{username}\DESKTOP\PCMATEFREEPRIVACYCLEANER.EXE, Quarantined, [719], [673550],1.0.10286 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  2. What is GreatZip? The Malwarebytes research team has determined that GreatZip is adware. These adware applications display advertisements not originating from the sites you are browsing. The installer also bundles several other PUPs and adware programs. How do I know if my computer is affected by GreatZip? You may see these warnings and additional offers during install: and this icon in your startmenu: You may see this new entry in your list of installed programs and features: How did GreatZip get on my computer? Adware applications use different methods for distributing themselves. This particular one was downloaded from their website. How do I remove GreatZip? Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of GreatZip? No, Malwarebytes removes GreatZip completely. How would the full version of Malwarebytes help protect me? We hope our application and this guide have helped you eradicate this adware. As you can see below the full version of Malwarebytes would have protected you against the GreatZip adware. It would have warned you before the adware could install itself, giving you a chance to stop it before it became too late. The web protection module also blocks their domain: Technical details for experts Possible signs in FRST logs: (T M R G , INC.) C:\Users\{username}\AppData\Roaming\DownloadGreatZip\rkverify.exe C:\Users\{username}\AppData\Roaming\DownloadGreatZip C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GreatZip C:\Program Files (x86)\GreatZip GreatZipInstaller (HKLM-x32\...\GreatZip) (Version: - ) Changes made by the installer after declining all the extra offers: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Program Files (x86)\GreatZip Adds the file 7z.dll"="4/18/2011 10:54 PM, 941568 bytes, A Adds the file 7z.exe"="4/18/2011 10:34 PM, 168448 bytes, A Adds the file 7z.sfx"="4/18/2011 10:54 PM, 161280 bytes, A Adds the file 7zCon.sfx"="4/18/2011 10:54 PM, 151040 bytes, A Adds the file 7-zip.dll"="4/18/2011 10:34 PM, 56320 bytes, A Adds the file descript.ion"="4/4/2011 3:54 PM, 366 bytes, A Adds the file GreatZIP.chm"="11/4/2012 8:21 AM, 89615 bytes, A Adds the file GreatZIP.exe"="11/5/2012 2:56 PM, 457728 bytes, A Adds the file GzG.exe"="11/3/2012 4:40 PM, 279040 bytes, A Adds the file History.txt"="4/18/2011 9:47 PM, 33372 bytes, A Adds the file License.txt"="1/9/2011 10:08 AM, 1927 bytes, A Adds the file readme.txt"="1/10/2011 12:27 PM, 1571 bytes, A Adds the file Uninstall.exe"="8/21/2017 11:10 AM, 57037 bytes, A Adds the folder C:\Program Files (x86)\GreatZip\Lang Adds the file en.ttt"="9/4/2013 9:10 PM, 12529 bytes, A Adds the folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GreatZip Adds the file GreatZip File Manager.lnk"="8/21/2017 11:10 AM, 1025 bytes, A Adds the file GreatZip Help.lnk"="8/21/2017 11:10 AM, 1025 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\DownloadGreatZip Adds the file greatzip.exe"="8/21/2017 11:10 AM, 943329 bytes, A Adds the file rkinstaller.exe"="8/21/2017 11:10 AM, 394520 bytes, A Adds the file rkverify.exe"="8/21/2017 11:10 AM, 381968 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{23170F69-40C1-278A-1000-000100020000}] "(Default)"="REG_SZ", "GreatZip Shell Extension" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{23170F69-40C1-278A-1000-000100020000}\InprocServer32] "(Default)"="REG_SZ", "C:\Program Files (x86)\GreatZIP\7-zip.dll" "ThreadingModel"="REG_SZ", "Apartment" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\GreatZip.exe] "(Default)"="REG_SZ", "C:\Program Files (x86)\GreatZIP\GreatZip.exe" "Path"="REG_SZ", "C:\Program Files (x86)\GreatZIP" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\GreatZip] "Path"="REG_SZ", "C:\Program Files (x86)\GreatZIP" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved] "{23170F69-40C1-278A-1000-000100020000}"="REG_SZ", "GreatZip Shell Extension" [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\GreatZip] "DisplayName"="REG_SZ", "GreatZipInstaller" "NoModify"="REG_DWORD", 1 "NoRepair"="REG_DWORD", 1 "UninstallString"="REG_SZ", ""C:\Program Files (x86)\GreatZIP\Uninstall.exe"" [HKEY_CURRENT_USER\Software\GreatZip] "Path"="REG_SZ", "C:\Program Files (x86)\GreatZIP" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 8/21/17 Scan Time: 11:19 AM Log File: mbamGreatZip.txt Administrator: Yes -Software Information- Version: 3.1.2.1733 Components Version: 1.0.160 Update Package Version: 1.0.2628 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 321724 Threats Detected: 35 Threats Quarantined: 35 Time Elapsed: 5 min, 21 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled -Scan Details- Process: 1 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\ROAMING\DOWNLOADGREATZIP\RKVERIFY.EXE, Quarantined, [1184], [294394],1.0.2628 Module: 1 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\ROAMING\DOWNLOADGREATZIP\RKVERIFY.EXE, Quarantined, [1184], [294394],1.0.2628 Registry Key: 7 PUP.Optional.MyBit, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{23170F69-40C1-278A-1000-000100020000}, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{23170F69-40C1-278A-1000-000100020000}, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, HKLM\SOFTWARE\CLASSES\WOW6432NODE\CLSID\{23170F69-40C1-278A-1000-000100020000}\InprocServer32, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{23170F69-40C1-278A-1000-000100020000}\InprocServer32, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\GreatZip, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.GreatZip, HKCU\SOFTWARE\GreatZip, Delete-on-Reboot, [8653], [427200],1.0.2628 PUP.Optional.GreatZip, HKCU\SOFTWARE\GreatZip, Delete-on-Reboot, [8653], [427200],1.0.2628 Registry Value: 1 PUP.Optional.MyBit, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\SHELL EXTENSIONS\APPROVED|{23170F69-40C1-278A-1000-000100020000}, Delete-on-Reboot, [1826], [361607],1.0.2628 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 3 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\Lang, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\PROGRAM FILES (X86)\GreatZip, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.GreatZip, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\GREATZIP, Delete-on-Reboot, [8653], [427191],1.0.2628 File: 22 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\Lang\en.ttt, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\7-zip.dll, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\7z.dll, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\7z.exe, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\7z.sfx, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\7zCon.sfx, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\descript.ion, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\GreatZIP.chm, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\GreatZIP.exe, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\GzG.exe, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\History.txt, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\License.txt, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\readme.txt, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.MyBit, C:\Program Files (x86)\GreatZip\Uninstall.exe, Delete-on-Reboot, [1826], [361607],1.0.2628 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\ROAMING\DOWNLOADGREATZIP\RKVERIFY.EXE, Delete-on-Reboot, [1184], [294394],1.0.2628 PUP.Optional.RelevantKnowledge, C:\USERS\{username}1\APPDATA\LOCAL\TEMP\CSM6476.TMP, Delete-on-Reboot, [1184], [294396],1.0.2628 PUP.Optional.GreatZip, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GreatZip\GreatZip File Manager.lnk, Delete-on-Reboot, [8653], [427191],1.0.2628 PUP.Optional.GreatZip, C:\ProgramData\Microsoft\Windows\Start Menu\Programs\GreatZip\GreatZip Help.lnk, Delete-on-Reboot, [8653], [427191],1.0.2628 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\ROAMING\DOWNLOADGREATZIP\RKINSTALLER.EXE, Delete-on-Reboot, [1184], [296186],1.0.2628 PUP.Optional.GreatZip, C:\USERS\{username}\DESKTOP\GREATZIP.EXE, Delete-on-Reboot, [8653], [427190],1.0.2628 PUP.Optional.MyBit, C:\USERS\{username}\DESKTOP\SETUP.EXE, Delete-on-Reboot, [1826], [361606],1.0.2628 PUP.Optional.RelevantKnowledge, C:\USERS\{username}\APPDATA\LOCAL\TEMP\CSM6476.TMP, Delete-on-Reboot, [1184], [294396],1.0.2628 Physical Sector: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat. We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.