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Found 2 results

  1. What is Your Instant Email? The Malwarebytes research team has determined that Your Instant Email is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. Your Instant Email is a member of the Spigot family as described in the blogpost Spigot browser hijackers. How do I know if my computer is affected by Your Instant Email? You may see this Firefox extension: this new default search provider in Internet Explorer: and this entry in your list of installed software: You may also see these warnings during install: and this new startpage in the affected browser(s): How did Your Instant Email get on my computer? Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their site. How do I remove Your Instant Email? Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of Your Instant Email? If you are using Chrome, you may have to remove the Extension manually under Tools > Settings > Extensions. Remove the checkmark and click on the bin behind the Your Instant Email entry. If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods. How would the full version of Malwarebytes help protect me? We hope our application and this guide have helped you eradicate this hijacker. As you can see below the full version of Malwarebytes would have protected you against the Your Instant Email hijacker. It would have warned you before the hijacker could install itself, giving you a chance to stop it before it became too late. and it blocks traffic to some of their domains: Technical details for experts Possible signs in a FRST log: HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://search.yourinstantemail.com/?source=tt&uid={uid1}&uc=20170215&ap=&i_id=email__1.30 SearchScopes: HKCU -> DefaultScope {3FE479AA-6079-437A-913F-2FB27F48B31A} URL = hxxp://search.yourinstantemail.com/s?source=tt-bb8&uid={uid1}&uc=20170215&ap=&i_id=email__1.30&query={searchTerms} SearchScopes: HKCU -> {3FE479AA-6079-437A-913F-2FB27F48B31A} URL = hxxp://search.yourinstantemail.com/s?source=tt-bb8&uid={uid1}&uc=20170215&ap=&i_id=email__1.30&query={searchTerms} FF Homepage: hxxp://search.yourinstantemail.com?uid={uid2}&uc=20170215&ap=&source=tt&page=homepage&implementation_id=email_4.0.12 FF Extension: Email - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\@Email.xpi [2017-02-15] C:\Users\{username}\AppData\Roaming\SpigotSettings Your Instant Email (HKCU\...\{28e56cfb-e30e-4f66-85d8-339885b726b8}) (Version: 2.2.0.5 - Spigot, Inc.) <==== ATTENTION Most relevant changes made by the installers: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\extensions Adds the file @Email.xpi"="2/15/2017 8:51 AM, 21706 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@Email\simple-storage Adds the file store.json"="2/15/2017 8:55 AM, 315 bytes, A Adds the folder C:\Users\{username}\AppData\Roaming\SpigotSettings Adds the file Uninstall.exe"="2/15/2017 8:50 AM, 267616 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main] "Start Page" = REG_SZ, "http://search.yourinstantemail.com/?source=tt&uid={uid1}&uc=20170215&ap=&i_id=email__1.30" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes] "DefaultScope" = REG_SZ, "{3FE479AA-6079-437A-913F-2FB27F48B31A}" [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{3FE479AA-6079-437A-913F-2FB27F48B31A}] "DisplayName"="REG_SZ", "Search" "SuggestionsURL"="REG_SZ", "https://ie.search.yahoo.com/os?appid=ie8&command={searchTerms}" "URL"="REG_SZ", "http://search.yourinstantemail.com/s?source=tt-bb8&uid={uid1}&uc=20170215&ap=&i_id=email__1.30&query={searchTerms}" [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\{28e56cfb-e30e-4f66-85d8-339885b726b8}] "DisplayName"="REG_SZ", "Your Instant Email" "DisplayVersion"="REG_SZ", "2.2.0.5" "InstallLocation"="REG_SZ", "C:\Users\{username}\AppData\Roaming\SpigotSettings\" "Publisher"="REG_SZ", "Spigot, Inc." "UninstallHomepage"="REG_SZ", "http://search.yourinstantemail.com/?source=tt&uid={uid1}&uc=20170215&ap=&i_id=email__1.30" "UninstallImpression"="REG_SZ", "http://imp.yourinstantemail.com/impression.do?source=tt&sub_id=20170215&useragent=Mozilla%2F5.0+(Windows+NT+6.1%3B+WOW64%3B+Trident%2F7.0%3B+rv%3A11.0)+like+Gecko&traffic_source=&user_id={uid1}&implementation_id=email__1.30&event={exEvent}" "UninstallString"="REG_SZ", ""C:\Users\{username}\AppData\Roaming\SpigotSettings\Uninstall.exe" /uninstall" Malwarebytes scan log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 2/15/17 Scan Time: 9:08 AM Logfile: mbamYourInstantEmail.txt Administrator: Yes -Software Information- Version: 3.0.5.1299 Components Version: 1.0.43 Update Package Version: 1.0.1266 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 360113 Time Elapsed: 1 min, 30 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 2 PUP.Optional.Spigot, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{28e56cfb-e30e-4f66-85d8-339885b726b8}, Delete-on-Reboot, [810], [300859],1.0.1266 PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{3FE479AA-6079-437A-913F-2FB27F48B31A}, Delete-on-Reboot, [2353], [368913],1.0.1266 Registry Value: 1 PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{3FE479AA-6079-437A-913F-2FB27F48B31A}|URL, Delete-on-Reboot, [2353], [368913],1.0.1266 Data Stream: 0 (No malicious items detected) Folder: 2 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@Email\simple-storage, Delete-on-Reboot, [1843], [335005],1.0.1266 PUP.Optional.MyEmailXP, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\JETPACK\@EMAIL, Delete-on-Reboot, [1843], [335005],1.0.1266 File: 4 PUP.Optional.Spigot, C:\USERS\{username}\APPDATA\ROAMING\SPIGOTSETTINGS\UNINSTALL.EXE, Delete-on-Reboot, [810], [300859],1.0.1266 PUP.Optional.Spigot.Generic, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\PREFS.JS, Replaced, [2353], [361537],1.0.1266 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@Email\simple-storage\store.json, Delete-on-Reboot, [1843], [335005],1.0.1266 PUP.Optional.MyEmailXP, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\EXTENSIONS\@EMAIL.XPI, Delete-on-Reboot, [1843], [335030],1.0.1266 Physical Sector: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat. We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  2. What is My Email XP? The Malwarebytes research team has determined that My Email XP is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. My Email XP is a member of the Spigot family. How do I know if my computer is affected by My Email XP? You may see these browser extensions/add-ons: You may see this entry in your list of installed software: these warnings during install: and this new startpage in the affected browser(s): How did My Email XP get on my computer? Browser hijackers use different methods for distributing themselves. This particular one was downloaded from their site. How do I remove My Email XP? Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of My Email XP? If you are using Chrome, you may have to remove the Extension manually under Tools > Settings > Extensions. Remove the checkmark and click on the bin behind the My Email XP entry. If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods. How would the full version of Malwarebytes help protect me? We hope our application and this guide have helped you eradicate this hijacker. As you can see below the full version of Malwarebytes would have protected you against the My Email XP hijacker. It would have warned you before the hijacker could install itself, giving you a chance to stop it before it became too late. and it blocks traffic to some of their domains. Technical details for experts Possible signs in a FRST log: HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://search.myemailxp.com?uid={uid}&uc=20170112&source=tt-bb8&ap=&i_id=email__1.0.2.25 FF Homepage: hxxp://search.myemailxp.com?uid={uid}&uc=20170112&ap=&source=-bb8&page=homepage&implementation_id=email_4.0.12 FF Extension: Email - C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\Extensions\@Email.xpi [2017-01-12] CHR Extension: (My Email XP) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap [2017-01-12] C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Amazon.com My Email XP (HKCU\...\b416bdd8c1e685ae) (Version: 1.0.2.25 - Amazon.com) The Malwarebytes scan log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 1/12/17 Scan Time: 12:43 PM Logfile: mbamMyEmailXP.txt Administrator: Yes -Software Information- Version: 3.0.5.1299 Components Version: 1.0.43 Update Package Version: 1.0.986 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 355331 Time Elapsed: 7 min, 16 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Enabled PUM: Enabled -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 1 PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\b416bdd8c1e685ae, Delete-on-Reboot, [2892], [360182],1.0.986 Registry Value: 2 PUP.Optional.MyEmailXP, HKCU\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|START PAGE, Replace-on-Reboot, [1844], [335015],1.0.986 PUP.Optional.Spigot.Generic, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\b416bdd8c1e685ae|URLUPDATEINFO, Delete-on-Reboot, [2892], [360182],1.0.986 Data Stream: 0 (No malicious items detected) Folder: 13 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@Email\simple-storage, Quarantined, [1844], [335005],1.0.986 PUP.Optional.MyEmailXP, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\JETPACK\@EMAIL, Quarantined, [1844], [335005],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\_locales\en, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\html\popup, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\_metadata, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\js\popup, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\_locales, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\newtab, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\html, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\css, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\js, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0, Quarantined, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\PLNOKIJLNFFEHDEMKHGNLGACNCEKFKAP, Quarantined, [1844], [360385],1.0.986 File: 16 PUP.Optional.MyEmailXP, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\PREFS.JS, Removal Failed, [1844], [335011],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Roaming\Mozilla\Firefox\Profiles\{profile}.default\jetpack\@Email\simple-storage\store.json, Delete-on-Reboot, [1844], [335005],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\css\description.css, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\css\popup.css, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\html\popup\description.html, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\html\popup\popup.html, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\js\popup\popup.js, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\js\userNewTab.js, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\newtab\newtab.html, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\_locales\en\messages.json, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\_metadata\computed_hashes.json, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\_metadata\verified_contents.json, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\background.js, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\icon.png, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\plnokijlnffehdemkhgnlgacncekfkap\2.0_0\manifest.json, Delete-on-Reboot, [1844], [360385],1.0.986 PUP.Optional.MyEmailXP, C:\USERS\{username}\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\NCH5MQSA.DEFAULT\EXTENSIONS\@EMAIL.XPI, Delete-on-Reboot, [1844], [335030],1.0.986 Physical Sector: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat. We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.