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Found 4 results

  1. What is ConvertoPDF?The Malwarebytes research team has determined that ConvertoPDF is a browser NewTab. These so-called "NewTabs" can manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.How do I know if my computer is affected by ConvertoPDF?You may see this browser extension:these warnings during install:You may see this icon in your browsers menu-bar:this new startpage:and this new setting:How did ConvertoPDF get on my computer?Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:after a redirect from their website:How do I remove ConvertoPDF?Our program Malwarebytes can detect and remove this potentially unwanted program.You can use their own uninstall instructions first, but I would advise to follow the steps below anyway. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of ConvertoPDF? No, Malwarebytes' Anti-Malware removes ConvertoPDF completely. If your browsers have been hijacked, you should read our Restore Browser page. You can read there how to fix additional browser redirect methods. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this hijacker.Technical details for expertsPossible signs in a FRST log: CHR NewTab: Default -> Active:"chrome-extension://hnhjkkeengkiofpddioocmdhokejgncj/html/newtab.html" CHR Extension: (ConvertoPDF) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj [2019-04-02] Changes made by the installers: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0 Adds the file Archive created by free jZip.url"="11/26/2013 10:21 AM, 58 bytes, A Adds the file manifest.json"="4/2/2019 9:44 AM, 1279 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\_metadata Adds the file computed_hashes.json"="4/2/2019 9:44 AM, 15528 bytes, A Adds the file verified_contents.json"="2/21/2019 11:18 AM, 2611 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\css Adds the file style.css"="2/21/2019 11:17 AM, 6685 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\html Adds the file newtab.html"="2/21/2019 11:17 AM, 3689 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\icons Adds the file checker.gif"="2/21/2019 11:17 AM, 1095 bytes, A Adds the file ConvertoPDF-128.png"="4/2/2019 9:44 AM, 9006 bytes, A Adds the file sprite.png"="2/21/2019 11:17 AM, 1234262 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\images Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js Adds the file brand.js"="2/21/2019 11:17 AM, 612 bytes, A Adds the file common.js"="2/21/2019 11:17 AM, 336 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\bg Adds the file background.js"="2/21/2019 11:17 AM, 11958 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\newtab Adds the file clock.js"="2/21/2019 11:17 AM, 5855 bytes, A Adds the file searchItem.js"="2/21/2019 11:17 AM, 6055 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "hnhjkkeengkiofpddioocmdhokejgncj"="REG_SZ", "3B7F459F2068EE2300EB2802C769E92928DEBDB27FB5CF04BDEBB0F0E976B6CC" The Malwarebytes scan log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 4/2/19 Scan Time: 9:55 AM Log File: ae95cce2-551c-11e9-849a-00ffdcc6fdfc.json -Software Information- Version: 3.7.1.2839 Components Version: 1.0.563 Update Package Version: 1.0.9964 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 235921 Threats Detected: 27 Threats Quarantined: 27 Time Elapsed: 4 min, 7 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 1 PUP.Optional.BlpSearch.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|hnhjkkeengkiofpddioocmdhokejgncj, Quarantined, [14642], [443081],1.0.9964 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 10 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\newtab, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\_metadata, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\images, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\icons, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\bg, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\html, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\css, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HNHJKKEENGKIOFPDDIOOCMDHOKEJGNCJ\1.0.833.445_0, Quarantined, [14642], [443081],1.0.9964 File: 16 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HNHJKKEENGKIOFPDDIOOCMDHOKEJGNCJ\1.0.833.445_0\JS\BRAND.JS, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\css\style.css, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\html\newtab.html, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\icons\checker.gif, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\icons\ConvertoPDF-128.png, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\icons\sprite.png, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\bg\background.js, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\newtab\clock.js, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\newtab\searchItem.js, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\js\common.js, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\_metadata\computed_hashes.json, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\_metadata\verified_contents.json, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\Archive created by free jZip.url, Quarantined, [14642], [443081],1.0.9964 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hnhjkkeengkiofpddioocmdhokejgncj\1.0.833.445_0\manifest.json, Quarantined, [14642], [443081],1.0.9964 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) The full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  2. What is Incognito Search?The Malwarebytes research team has determined that Incognito Search is a newtab hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice.How do I know if my computer is affected by Incognito Search?You may see this entry in your list of installed Chrome extensions:and these warnings during install:You will see this icon in your Chrome menu-bar:and this changed setting:How did Incognito Search get on my computer?Browser hijackers use different methods for distributing themselves. This particular one was downloaded from the webstore:after a redirect from their website:How do I remove Incognito Search?Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of Incognito Search? No, Malwarebytes removes Incognito Search completely. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this hijacker.As you can see below the full version of Malwarebytes would have protected you against the Incognito Search hijacker. It would have blocked their notifications service, giving you a chance to stop it before it became too late. Technical details for expertsPossible signs in FRST logs: CHR NewTab: Default -> Active:"chrome-extension://baihgfknnciojligbncdndkkbgmnnllg/html/newtab.html" CHR Extension: (Incognito Search) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg [2019-02-21] Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0 Adds the file Archive created by free jZip.url"="11/26/2013 10:21 AM, 58 bytes, A Adds the file manifest.json"="2/21/2019 9:07 AM, 1263 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\_metadata Adds the file computed_hashes.json"="2/21/2019 9:07 AM, 1663 bytes, A Adds the file verified_contents.json"="1/29/2019 4:30 PM, 2616 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\css Adds the file style.css"="1/29/2019 4:29 PM, 5100 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\html Adds the file newtab.html"="1/29/2019 4:29 PM, 3428 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\icons Adds the file checker.gif"="1/29/2019 4:29 PM, 1095 bytes, A Adds the file IncognitoSearch-128.png"="2/21/2019 9:07 AM, 4833 bytes, A Adds the file sprite.png"="1/29/2019 4:29 PM, 24467 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\images Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js Adds the file brand.js"="1/29/2019 4:29 PM, 627 bytes, A Adds the file common.js"="1/29/2019 4:29 PM, 350 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\bg Adds the file background.js"="1/29/2019 4:29 PM, 12827 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\newtab Adds the file clock.js"="1/29/2019 4:29 PM, 5857 bytes, A Adds the file searchItem.js"="1/29/2019 4:29 PM, 6943 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "baihgfknnciojligbncdndkkbgmnnllg"="REG_SZ", "47F4F28F65E4DB17FCC143F9D246D492054EF10824D3BE4427E6BDE41A896409" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 2/21/19 Scan Time: 9:19 AM Log File: 71b1a88b-35b1-11e9-bac3-00ffdcc6fdfc.json -Software Information- Version: 3.7.1.2839 Components Version: 1.0.538 Update Package Version: 1.0.9368 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 235963 Threats Detected: 27 Threats Quarantined: 27 Time Elapsed: 3 min, 58 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 1 PUP.Optional.BlpSearch.Generic, HKCU\SOFTWARE\GOOGLE\CHROME\PREFERENCEMACS\Default\extensions.settings|baihgfknnciojligbncdndkkbgmnnllg, Quarantined, [14569], [443081],1.0.9368 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 10 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\newtab, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\_metadata, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\images, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\icons, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\bg, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\html, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\css, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\BAIHGFKNNCIOJLIGBNCDNDKKBGMNNLLG\1.0.848.436_0, Quarantined, [14569], [443081],1.0.9368 File: 16 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\BAIHGFKNNCIOJLIGBNCDNDKKBGMNNLLG\1.0.848.436_0\JS\BRAND.JS, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\css\style.css, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\html\newtab.html, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\icons\checker.gif, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\icons\IncognitoSearch-128.png, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\icons\sprite.png, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\bg\background.js, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\newtab\clock.js, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\newtab\searchItem.js, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\js\common.js, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\_metadata\computed_hashes.json, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\_metadata\verified_contents.json, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\Archive created by free jZip.url, Quarantined, [14569], [443081],1.0.9368 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\baihgfknnciojligbncdndkkbgmnnllg\1.0.848.436_0\manifest.json, Quarantined, [14569], [443081],1.0.9368 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  3. What is Search App - Music? The Malwarebytes research team has determined that Search App - Music is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one is a search hijacker. How do I know if my computer is affected by Search App - Music? You may see this entry in your list of installed Chrome extensions: and these warnings during install: and you will see this icon in your Chrome menubar: How did Search App - Music get on my computer? Browser hijackers use different methods for distributing themselves. This particular one was offered as a result of an ad-rotator. How do I remove Search App - Music? Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of Search App - Music? No, Malwarebytes removes Search App - Music completely. If you are using an older version of Malwarebytes, you may have to remove the Chrome extension manually under Tools > More Tools > Extensions. Click on the bin behind the Search App - Music entry and confirm Remove in the prompt. How would the full version of Malwarebytes help protect me? We hope our application and this guide have helped you eradicate this hijacker. As you can see below the full version of Malwarebytes would have protected you against the Search App - Music hijacker. It would have blocked the site where the hijacker was promoted. Technical details for experts Possible signs in FRST logs: CHR DefaultSearchURL: Default -> hxxp://www.blpsearch.com/search?sid=731&aid={APPID}&itype=u&src=ds&p={searchTerms}&tm=0 CHR DefaultSearchKeyword: Default -> BLPSearch CHR Extension: (Search App - Music) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk [2017-11-28] Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0 Adds the file Archive created by free jZip.url"="11/26/2013 11:21 AM, 58 bytes, A Adds the file manifest.json"="11/28/2017 11:09 AM, 1587 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\_metadata Adds the file computed_hashes.json"="11/28/2017 11:09 AM, 464 bytes, A Adds the file verified_contents.json"="7/27/2017 2:01 PM, 1789 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\icons Adds the file icon-128.png"="11/28/2017 11:09 AM, 8663 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\js Adds the file background.js"="7/27/2017 12:21 PM, 11045 bytes, A Adds the file brand.js"="7/27/2017 12:21 PM, 218 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "hagddakimkgiioealohceeiaedgpbmjk"="REG_SZ", "F485077FE218685DBABBB89BE42EF93A08BEA9682699902D8033E473B54432CB" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 11/28/17 Scan Time: 11:12 AM Log File: aafd1498-d424-11e7-ae87-080027750297.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.236 Update Package Version: 1.0.3363 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 335448 Threats Detected: 14 Threats Quarantined: 14 Time Elapsed: 4 min, 2 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 5 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\_metadata, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\icons, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\js, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HAGDDAKIMKGIIOEALOHCEEIAEDGPBMJK\1.1.0.3280_0, Quarantined, [9112], [443081],1.0.3363 File: 9 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Secure Preferences, Replaced, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Default\Preferences, Replaced, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\HAGDDAKIMKGIIOEALOHCEEIAEDGPBMJK\1.1.0.3280_0\JS\BRAND.JS, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\icons\icon-128.png, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\js\background.js, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\_metadata\computed_hashes.json, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\_metadata\verified_contents.json, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\Archive created by free jZip.url, Quarantined, [9112], [443081],1.0.3363 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\hagddakimkgiioealohceeiaedgpbmjk\1.1.0.3280_0\manifest.json, Quarantined, [9112], [443081],1.0.3363 Physical Sector: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat. We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  4. What is SearchApp? The Malwarebytes research team has determined that SearchApp is a browser hijacker. These so-called "hijackers" manipulate your browser(s), for example to change your startpage or searchscopes, so that the affected browser visits their site or one of their choice. This one hijacks your Chrome search. How do I know if my computer is affected by SearchApp? You may see this entry in your list of Chrome extensions: and these warnings during install: this changed setting in Chrome: and you will see this icon in your Chrome menu bar: How did SearchApp get on my computer? Browser hijackers use different methods for distributing themselves. This particular one was offered as a redirect by an adrotator. How do I remove SearchApp? Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of SearchApp? No, Malwarebytes removes SearchApp completely. You may have to remove the Extension manually under Tools > More Tools > Extensions. Click on the bin behind the SearchApp entry and confirm Remove in the prompt. How would the full version of Malwarebytes help protect me? We hope our application and this guide have helped you eradicate this hijacker. As you can see below the full version of Malwarebytes would have protected you against the SearchApp hijacker. It would have stopped you from being redirected to their site. Technical details for experts Possible signs in FRST logs: CHR DefaultSearchURL: Default -> hxxp://www.blpsearch.com/search?sid=674&aid={APPID}&itype=u&src=ds&p={searchTerms}&tm=0 CHR DefaultSearchKeyword: Default -> BLPSearch CHR Extension: (SearchApp) - C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb [2017-10-20] Alterations made by the installer: File system details [View: All details] (Selection) --------------------------------------------------- Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0 Adds the file Archive created by free jZip.url"="11/26/2013 11:21 AM, 58 bytes, A Adds the file manifest.json"="10/20/2017 9:14 AM, 1569 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\_metadata Adds the file computed_hashes.json"="10/20/2017 9:14 AM, 464 bytes, A Adds the file verified_contents.json"="7/27/2017 4:47 PM, 1789 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\icons Adds the file icon-128.png"="10/20/2017 9:14 AM, 8663 bytes, A Adds the folder C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\js Adds the file background.js"="7/27/2017 12:21 PM, 11045 bytes, A Adds the file brand.js"="7/27/2017 12:21 PM, 218 bytes, A Registry details [View: All details] (Selection) ------------------------------------------------ [HKEY_CURRENT_USER\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings] "nflbbjfpebejdkcodllhcpobineppjpb"="REG_SZ", "0D729E0A8C5F8621C050C5518C3BECA115BF95984BAD5032E1B30DF45B146C73" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 10/20/17 Scan Time: 9:28 AM Log File: 409262f1-b568-11e7-90d3-080027750297.json Administrator: Yes -Software Information- Version: 3.2.2.2018 Components Version: 1.0.212 Update Package Version: 1.0.3054 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 330587 Threats Detected: 14 Threats Quarantined: 13 Time Elapsed: 1 min, 39 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 5 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\_metadata, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\icons, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\js, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\NFLBBJFPEBEJDKCODLLHCPOBINEPPJPB\1.0.0.3280_0, Quarantined, [9103], [443081],1.0.3054 File: 9 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\Secure Preferences, Removal Failed, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\Preferences, Replaced, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\USERS\{username}\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\NFLBBJFPEBEJDKCODLLHCPOBINEPPJPB\1.0.0.3280_0\JS\BRAND.JS, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\icons\icon-128.png, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\js\background.js, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\_metadata\computed_hashes.json, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\_metadata\verified_contents.json, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\Archive created by free jZip.url, Quarantined, [9103], [443081],1.0.3054 PUP.Optional.BlpSearch.Generic, C:\Users\{username}\AppData\Local\Google\Chrome\User Data\Default\Extensions\nflbbjfpebejdkcodllhcpobineppjpb\1.0.0.3280_0\manifest.json, Quarantined, [9103], [443081],1.0.3054 Physical Sector: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat. We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
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