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Found 4 results

  1. I have unwanted pups and pums, and I want to remove them without damaging anything. How? I came here first before doing anything a.txt
  2. Hi, Business client has an issue with two workstations, both Windows 10, using Malwarebytes (Corp), Run a scan and Malwarebytes detects and fixes the follow PUM infection. Registry Data Items Detected: 1 HKLM\SOFTWARE\MICROSOFT\SECURITY CENTER|UpdatesDisableNotify (PUM.Optional.DisabledSecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully. [223bb30f7047de58c1186843c9397c84] Screenshot attached, plus log for adw cleaner and malwarebytes. On the next Malwarebytes scan you get the same PUM infection again, used AdwCleamer (found and remove infectison, on second scan all is OK) and JRT no infections found. I need to stop this as the client has been hacked and they lost $20K we think this happened via 365 but I need to clean up all workstations. Thanks in advance. John Hutchins. AdwCleaner[S0].txt mbam-log-2018-01-24 (19-26-07).txt
  3. I'm having problems removing 2 PUM programs from my computer. The first one is PUM.Optional.ProxyHijacker, HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, Removal Failed, [7997], [-1],0.0.0 and the second one is: PUM.Optional.ProxyHijacker, HKU\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\INTERNET SETTINGS|PROXYENABLE, Removal Failed, [7997], [-1],0.0.0 I've used Malwarebytes for many years and have never had this problem. I'm attaching three screenshots to show what it showed after the scan finished. If someone can help me resolve this problem I'd sure appreciate it. Thanks in advance. KathyD
  4. Hi I am trying to determine if A problem exists in my registry. For the second time MBAM quarantined PUM.Optional.NoDrives. Registry Data: 1 PUM.Optional.NoDrives, HKU\S-1-5-21-4184324408-3988974429-3171806208-1001\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER|NoDrives, 1, Good: (0), Bad: (1),Replaced,[967f1dea5662ae88455d7235659d6898] This is worrying to me. I came across this page, and am wondering what I can do next. Thanks
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