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Found 8 results

  1. Recently in the past week I have been having problems connecting to the desktop site of Discord and .io domain (Aggie.io), and called out to support in ways to see how I could fix it. I had tried to download Malwarebytes to scan my computer, but it said an error occured, so I tried to save a MBAR from another Malwarebytes forum, but it said an error had also occurred with my proxy server (for LAN). Is there any way to fix the proxy or scan for Malware, And to get rid of PUP's?
  2. Hi, I was asked by Exile360 to open a new Topic for the problem that I had exposed at length in detail on the first Topic: Its name: "A malware prevented me from going on the internet (chrome and edge)" So I kept the same tags for this topic, I used the Farbar Recovery Scan Tool. I send you the results: 2 files But as I said in my first post I can not reinstall Malwarebytes Premium that I had, and therefore I can not send you a result of its action. Do I have to watch only this new topic? AND should the first one be closed? Thanks again for your help FRST.txt Addition.txt
  3. Hi, Sorry I am French speaking. I wrote my explanations in French and asked Google for an automatic translation which follows ... (French text at the end if needed) I am forced to write to you because I can not reinstall Malwarebytes Premium on my computer and for which I have a license which is renewed every year. Number XXXXX My computer is a Windows 10 64bit desktop update 1903 How did this happen? 1 Brutally about three weeks ago I could no longer connect to the internet via Chrome or Edge. It was stated that the proxy address was erratic. But I had never asked to go through a Proxy. Searching in "settings" I saw on the one hand that the passage through the Proxy was activated and especially that as soon as I asked to disable it, the record button was grayed out. There was nothing to do. 2 I made Malwarebytes Premium act Who agreed to work twice without discovering anything. But I had two times, using it, a blue screen of brutal shutdown of Windows which closed, without possibility of backup, to restart. In his operation he indicated however that he had made his update ... 3 I thought of calling Kaspersky's Hotline. They could not do anything and after many requests and diagnoses, such as removing the software "Avanquest Update", they asked me to completely uninstall Kaspersky Internet Security with one of their tools to install the latest version of KIS ... I did not do it because once uninstalled, I had no way to go on the net to reinstall the latest version ... 4 I searched on the Forums (from another computer) and there I saw on CNET that a member had been saved after use of ZHPDiag ZHPCleaner AdwCleaner Malwarebytes ZHPDiag again Farbar Recovery Scan Tool Delfix to purge all tools used <>1.2.https://forums.cnetfrance.fr/topic/1402093-impossible-de-decocher-quot-utiliser-un-serveur-proxyquot/ A clarification: for this user Firefox continued to work unlike Chrome and Edge. The master called the wicked a "Hijacker" 5 It seemed complicated to me and I called a computer scientist who started the computer on a Windows 10 on a USB key and had a software "DoctorWEB" (I'm not sure of the spelling) . We found 4 dangerous files emanating from Avanquest. He has uninstalled all Avanquest software and cleaned in all the registry of all remainings of Avanquest. And he deleted the Proxy Server that I no longer have. He explained to me that it was only used when the internet long ago was very slow ... I found the use of Chrome and Edge. Everything was fine until the moment or yesterday ... 6 I wanted to use again Malwarebytes I had left permanently open and there, BLUE SCREEN ... restart. New attempt and again BLUE SCREEN. 7 I wanted to uninstall and reinstall Malwarebytes. On your site I tried to do it with the first premium version I downloaded. Failed, start of installation, it extracts the files and requests a restart. Restrat done, nothing happens but if we click on the icon that was installed on the desktop, we got an error message! "Unable to start" "Unable to connect the service" I renewed this with three versions including the trial version, and a version taken on Clubic, thinking that I will put my codes afterwards. All the time FAIL! I can not reinstall. Thank you for getting me out of this big problem as soon as possible
  4. What does Malwarebytes for Mac do, if anything, to protect against phishing? As we all know, that is the main threat vector and I want to put something on my mother's Macbook to protect her against some of the more clever phishing attempts as she is not very technically inclined. I didn't see anything on the product page that specifically referenced phishing protection...
  5. I have Hp 350G1, running windows 10 64 bit recently I notice that manual proxy setting are turned on on the settings every time it turn it off i find it turned on again ? and this is the values : Address: http=127.0.0.1:8080;https=127.0.0.1:8080 <-loopback> and my laptop can't open any site without running a vpn like hotspot shield because of that virus . please help
  6. Hi, I had recently some encounter with proxy hijacker malware.May have been some Hijack.AutoProxy MalwareBytes was able to successfully restore the internet connection but the the hijack also locked my proxy settings, so I was not able to change them. So I removed it again.... After 4 years of no software (not even defender) only one malware. I would say it is quite good results for me. Of course for people who don't know as much things, I suggest to have something installed that has realtime protection. The message at that screen was something like: "Some settings are managed by your system adminstrator" Well computer being personal computer, not using in any domain or connected to any work or school accounts, then it was odd. I left it alone. Didn't care much of the proxy configurations back then. Today one of my friend had the same issue. Proxy changed to <-loopback>, http localhost:8000, https localhost:8080 and also settings having same lockdown. Same case, computer used only personally. Since I wasn't able to download malwarebytes due to no access to interent, was fixing things by memory. Was able to fix proxy settings manually by deleting some of the registry keys for "Users/software/windows/currentversion/Internet Settings", same for machine and also checked the "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet settings". Also removed suspicious scheduler job. Remembered those locations from time I had malwarebytes installed on my computer and it halfway removed it. Everything seemed ok, but still no access to configuration, but at least access to interent. Installed her mb, scanned and scan showed up nothing. (probably because I removed all the keys it had created manually) Since I have also Windows 10 Professional installed, I checked policy manager. All of the parameters there were "Not configured" both, (copmuter and user configuratsion) so the locking wasn't coming from there. After some digging around in registry found one key HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel Over there the ConnectionSettings or something like that. After removing it the proxy config was accessible again under "Internet Options" -> Connection tab I can't remember exact name because I removed it and hoped it works. Same key existed in her computer, removing it gave back the access to the connection settings. My conclusion is, that if someone has the same kind of connections settings locking, then to check also that key. Maybe it ends up in the check at some point and can be fixed automatically. (Of course it might be intentional key on domain machines, so it can be hard to know if it is correct or not) Hopefully it helps someone who has same issue. Operating with regedit be cautious, suggested to make backup of the key you are about to modify or delete. If you don't know what you are doing, you can mess up a lot there.
  7. Hi, for a few weeks now i have been having problems connecting to the internet. The error message referred me to proxy settings were I found out that my pc was always trying to connect via a proxy but when I disabled this and enabled the automatic option, upon leaving that window, my changes were not saved. First I got by by restoring my system, but after a recent windows update all my restore points were useless (my pc was restored to the issue still present). I tried other options like eliminating the proxy files from the registry, and others advised by Microsoft Help. But nothing worked. Luckyly I stumbled upon this forum were I saw that others had the same issue, but they had different solutions, so I will be grateful if you can help me as well. Please find attached my FRST and Addition Thanks in advanced! Addition.txt FRST.txt
  8. Hi, Can anyone help please? I have a proxy hijacker that keeps turning my proxy settings on. There are 7 files identified by malwarebytes, which I quarantined then deleted. I've also run Adwcleaner as instructed in previous topics on this. Would it help if I just left the files in quarantine on malwarebytes instead of deleting them? I've noticed on other forums that people have run a program called farbar recovery scan, then people have created a fix for them. Is anyone willing to do this for me? Am getting desperate, my laptop is unusable currently. Thanks! UPDATE: Adwcleaner claims there are no malicious files
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