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Found 14 results

  1. Had Malwarebytes free installed on my 2 laptops at home - linked to home wifi network Discovered malwarebytes program had gone from both machines. Machines running a bit slow. Then downloaded and installed latest V of Malwarebytes, ran scan, no problems detected. Ran Bitdefender quick scan, no problems reported. Anyone like to help me understand how the program vanished from 2 machines?
  2. I started up Gary's mod today and was going to try and play with a friend. I went to connect to their server and when I started to send client info the game crashed. Malwarebytes said in the bottom that it blocked hl.exe. When I tried to start it through steam it said I didn't have permissions. I also tried to exclude the file from Malwarebytes and it said I don't have permissions for the file. I have tried to force over permission and exclude the folder from detection. Nothing is working and I don't know what to do.
  3. Hi, help me please! I installed malwarebytes on the client computer Today blocked software that we use from the server. No one can access the exe file. An absolutely reliable accounting program that we always use Help me unblock exe json1.txt json2.txt log.txt
  4. Hi guys! I have a problem concerning my laptop. Today, I got the message that my virus program and the windows defender are not activated. I use Panda Protection. I ran the Malewarebyte Program, but Panda will still turn off immediately after I turned it on. Thanks for any help in advance! I appreciate it very much. Best, Ataction Addition.txt FRST.txt
  5. It would be helpful to know if this procedure worked, because my machine is exhibiting exactly the same symptoms. I opened an issue with logs/scans a while ago...
  6. Hello, when I try to open malwarebytes (version 3.0.6) after working on my computer for a while, it refuses to open. No matter how many times I click it, whether it's from the small button in the corner or from the startup menu, it just does nothing. I want to be able to run a scan whenever I want, but it won't open. This didn't used to happen before. Please help, thank you.
  7. Hi staff, why lately the free program constantly opens a pop-up and begin to look for updates of the database? It is something really annoying ... bye
  8. Hey Malwarebytes! I was wondering if you guys would ever add a Sandbox feature to the program? I think it would be really useful
  9. Whenever i run AdwCleaner,it always finds a "Conduit" registry key. But i know that i haven't installed a "community toolbar" on my PC, so why does that happen? (I can send logs of AdwCleaner if you want)
  10. Hello! I'm concerned that my computer is infected because I am unable to open either Mallwarebytes or AVG as it is blocked by a message reading "This program is blocked by group policy. For more information, contact your system administrator." I can open the Chameleon page and have tested all the Chameleons, but to no avail. I have also tried to open them by goings through C:/ Programs etc., but opening them their only prompts the same message to come up. So, I'm not sure what to do to rid my computer of viruses, I'm currently trying to avoid turning it off for fear of this worsening the situation. What should I do? Following the advice on the 'I'm infected - What do I do now page' I downloaded Farbar Recovery Scan Tool, ran a scan and posted the FRST log as advised: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 13-03-2014 01 (ATTENTION: ====> FRST version is 27 days old and could be outdated) Ran by User (administrator) on USER-PC on 09-04-2014 03:10:37 Running from C:\Users\User\Documents\Unhelpful folders folder\Downloads Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86) OS Language: English(US) Internet Explorer Version 9 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: Download link for 64-Bit Version: Download link from any site other than Bleeping Computer is unpermitted or outdated. See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (Microsoft Corporation) C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe (ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe (Microsoft Corporation) C:\Windows\system32\SLsvc.exe (ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe (Microsoft Corporation) C:\Windows\system32\WLANExt.exe (Agere Systems) C:\Windows\system32\agrsmsvc.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe (Creative Technology Ltd) C:\Program Files\Creative\Shared Files\CTDevSrv.exe (Microsoft Corporation) C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Toshiba Europe GmbH) C:\Program Files\Toshiba TEMPRO\TempoSVC.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe (TOSHIBA Corporation) C:\Windows\system32\TODDSrv.exe (TOSHIBA Corporation) c:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe (TOSHIBA Corporation) c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe (Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe (AVG Secure Search) C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe (Toshiba) C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe () C:\Program Files\AVG Secure Search\vprot.exe (Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe (Google Inc.) C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Microsoft Corporation) C:\Windows\ehome\ehtray.exe (Microsoft Corporation) C:\Windows\ehome\ehmsas.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Adobe Systems Incorporated) C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe (Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\update\realsched.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgfws.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgnsx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgrsx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgcsrvx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgcsrvx.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (RealNetworks, Inc.) c:\program files\real\realplayer\RealPlay.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Microsoft Corporation) C:\Windows\system32\conime.exe () C:\Users\User\Documents\Unhelpful folders folder\Downloads\RogueKiller.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe ==================== Registry (Whitelisted) ================== HKLM\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [40368 2011-08-31] (Adobe Systems Incorporated) HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [937920 2011-03-29] (Adobe Systems Incorporated) HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2011-07-05] (Apple Inc.) HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59240 2011-09-27] (Apple Inc.) HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [421736 2011-10-09] (Apple Inc.) HKLM\...\Run: [vProt] - C:\Program Files\AVG Secure Search\vprot.exe [2544664 2014-03-24] () HKLM\...\Run: [TkBellExe] - C:\Program Files\Real\RealPlayer\update\realsched.exe [296056 2012-06-03] (RealNetworks, Inc.) HKLM\...\Run: [AVG_UI] - C:\Program Files\AVG\AVG2013\avgui.exe [4411952 2014-01-21] (AVG Technologies CZ, s.r.o.) HKLM\...\Run: [sunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVG <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVG <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\avg8 <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\Malwarebytes' Anti-Malware <====== ATTENTION HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [swg] - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2008-10-08] (Google Inc.) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [GameXN GO] - C:\ProgramData\GameXN\GameXNGO.exe [347008 2011-12-08] (EasyBits Software AS) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [125952 2008-01-21] (Microsoft Corporation) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [LmwRbsbk] - C:\Users\User\AppData\Local\dgffqsrt\lmwrbsbk.exe HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [Radio Downloader] - C:\Program Files\Radio Downloader\Radio Downloader.exe [529816 2013-08-14] (NerdoftheHerd.com) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [ytdoqe] - regsvr32.exe "C:\ProgramData\ytdoqe.dat" Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) ==================== Internet (Whitelisted) ==================== HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aljazeera.com/ HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TSEE&bmod=TSEE; HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://uk.msn.com/?ocid=iehp HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x6E28FE313719CB01 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-gb HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=TSEE&bmod=TSEE HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TSEE&bmod=TSEE URLSearchHook: HKLM - ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) URLSearchHook: HKLM - DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) URLSearchHook: HKCU - (No Name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - No File URLSearchHook: HKCU - ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) URLSearchHook: HKCU - DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) SearchScopes: HKLM - DefaultScope {A1F866FB-E56D-40DA-A1EB-52C2F9D2709C} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSEE; SearchScopes: HKLM - {A1F866FB-E56D-40DA-A1EB-52C2F9D2709C} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSEE; SearchScopes: HKCU - DefaultScope {F1701357-6328-4DEC-BF8B-D1EAD9198D38} URL = http://www.bing.com/search?q={searchTerms}&r=135 SearchScopes: HKCU - {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} URL = http://www.delta-search.com/?q={searchTerms}&affID=119776&babsrc=SP_ss&mntrId=3a3d928b0000000000000024d28b6a10 SearchScopes: HKCU - {540AA275-401C-4578-95B1-EACEEC8B4981} URL = http://uk.search.yahoo.com/search?ei=utf-8&fr=chr-greentree_ie&type=937811&p={searchTerms} SearchScopes: HKCU - {70D46D94-BF1E-45ED-B567-48701376298E} URL = http://127.0.0.1:4664/search&s=sbGwxBTCm-p7ltCC2GJ6dF6zqkA?q={searchTerms} SearchScopes: HKCU - {76C22B23-E981-114D-ABE3-D5E4E6E9771A} URL = http://www.buzqo.com/s/?q={searchTerms}&iesrc={referrer:source?}&cfg=2-101-0-1FKqW SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={F2A0F7FF-D8FC-4BE0-8F29-C141A6634D98}&mid=c1cfb0a815697e483284d54b5e15b28f-9f850996388ec9dd76dd387ffdd0e7484d57efd8〈=us&ds=AVG&pr=pa&d=2011-12-08 13:10:41&v=15.3.0.11&pid=avg&sg=0&sap=dsp&q={searchTerms} SearchScopes: HKCU - {A1F866FB-E56D-40DA-A1EB-52C2F9D2709C} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSEE_enGB348GB348 SearchScopes: HKCU - {F1701357-6328-4DEC-BF8B-D1EAD9198D38} URL = http://www.bing.com/search?q={searchTerms}&r=135 BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated) BHO: AC-Pro - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll (SimplyGen) BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer) BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation) BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\18.0.5.292\AVG Secure Search_toolbar.dll (AVG Secure Search) BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll (Google Inc.) BHO: ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKLM - No Name - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File Toolbar: HKLM - ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) Toolbar: HKLM - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\18.0.5.292\AVG Secure Search_toolbar.dll (AVG Secure Search) Toolbar: HKLM - DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKCU - ytbyclick Toolbar - {D4F1C433-F9C3-49F2-8645-37DBECA19E90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File Toolbar: HKCU - DVDVideoSoftTB Toolbar - {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx.com/player/DivXBrowserPlugin.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies) Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.5\ViProtocol.dll (AVG Secure Search) Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Tcpip\Parameters: [DhcpNameServer] 188.74.66.1 FireFox: ======== FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin - C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\18.0.5\\npsitesafety.dll (AVG Technologies) FF Plugin: @google.com/npPicasa2,version=2.0.0 - C:\Program Files\Picasa2\npPicasa2.dll (Google, Inc.) FF Plugin: @java.com/DTPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin: @java.com/JavaPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - C:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin: @microsoft.com/WPF,version=3.5 - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation) FF Plugin: @real.com/nppl3260;version=15.0.4.53 - c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprjplug;version=15.0.4.53 - c:\program files\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprpchromebrowserrecordext;version=15.0.4.53 - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprphtml5videoshim;version=15.0.4.53 - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprpplugin;version=15.0.4.53 - c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer) FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.) FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.) FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ FF Extension: Microsoft .NET Framework Assistant - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ [] FF HKLM\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG Secure Search\FireFoxExt\17.3.0.49 FF HKLM\...\Firefox\Extensions: [{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext FF Extension: RealPlayer Browser Record Plugin - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012-06-03] Chrome: ======= CHR RestoreOnStartup: "sync": { "suppress_start" CHR DefaultSearchKeyword: isearch.avg.com CHR DefaultSearchProvider: AVG Secure Search CHR DefaultSearchURL: http://isearch.avg.com/search?cid={F2A0F7FF-D8FC-4BE0-8F29-C141A6634D98}&mid=c1cfb0a815697e483284d54b5e15b28f-9f850996388ec9dd76dd387ffdd0e7484d57efd8〈=us&ds=AVG&pr=pa&d=2011-12-08 13:10:41&v=15.2.0.5&pid=avg&sg=0&sap=dsp&q={searchTerms} CHR DefaultNewTabURL: CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll () CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll () CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\33.0.1750.154\pdf.dll () CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 8.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.) CHR Plugin: (Java Deployment Toolkit 6.0.240.7) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll (Sun Microsystems, Inc.) CHR Plugin: (Java Platform SE 6 U24) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin2.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin3.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin4.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin5.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin6.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin7.dll (Apple Inc.) CHR Plugin: (AVG SiteSafety plugin) - C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\14.2.0\\npsitesafety.dll (AVG Technologies) CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.135\npGoogleUpdate3.dll No File CHR Plugin: (Silverlight Plug-In) - C:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation) CHR Plugin: (Picasa) - C:\Program Files\Picasa2\npPicasa2.dll (Google, Inc.) CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) CHR Plugin: (iTunes Application Detector) - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll () CHR Plugin: (RealNetworks Chrome Background Extension Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.) CHR Plugin: (RealPlayer HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.) CHR Plugin: (Windows Presentation Foundation) - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation) CHR Plugin: (RealPlayer G2 LiveConnect-Enabled Plug-In (32-bit) ) - c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.) CHR Plugin: (RealJukebox NS Plugin) - c:\program files\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.) CHR Plugin: (RealPlayer Download Plugin) - c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer) CHR Extension: (AutocompletePro plugin for chrome) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\defdhglnppeioeflggkmglipcecffkhk [2011-05-20] CHR Extension: (RealPlayer HTML5Video Downloader Extension) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk [2011-05-20] CHR Extension: (DVDVideoSoft Browser Extension) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\nikpibnbobmbdbheedjfogjlikpgpnhp [2013-03-06] CHR Extension: (Google Wallet) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-31] CHR HKLM\...\Chrome\Extension: [defdhglnppeioeflggkmglipcecffkhk] - C:\Program Files\AutocompletePro\chrome\autocompleteprochrome.crx [2010-08-12] CHR HKLM\...\Chrome\Extension: [jbpkiefagocgkmemidfngdkamloieekf] - C:\Program Files\TornTV.com\torn11.crx [2010-08-12] CHR HKLM\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext\rphtml5video.crx [2012-06-03] CHR HKLM\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\ProgramData\AVG Secure Search\ChromeExt\18.0.5.292\avg.crx [2014-03-24] CHR HKCU\...\Chrome\Extension: [nikpibnbobmbdbheedjfogjlikpgpnhp] - C:\Users\User\AppData\Roaming\DVDVideoSoft\DVDVideoSoftBrowserExtension.crx [2012-11-05] ========================== Services (Whitelisted) ================= R2 avgfws; C:\Program Files\AVG\AVG2013\avgfws.exe [1432080 2013-10-23] (AVG Technologies CZ, s.r.o.) R2 AVGIDSAgent; C:\Program Files\AVG\AVG2013\avgidsagent.exe [4939312 2013-07-04] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files\AVG\AVG2013\avgwdsvc.exe [283136 2013-11-20] (AVG Technologies CZ, s.r.o.) R2 ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [40960 2008-04-17] (TOSHIBA CORPORATION) R2 CTDevice_Srv; C:\Program Files\Creative\Shared Files\CTDevSrv.exe [61440 2007-04-02] (Creative Technology Ltd) S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-07-02] (Google) R3 SmartFaceVWatchSrv; C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [77824 2008-08-25] (Toshiba) R2 TempoMonitoringService; C:\Program Files\Toshiba TEMPRO\TempoSVC.exe [99720 2008-08-26] (Toshiba Europe GmbH) R2 TOSHIBA SMART Log Service; c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [126976 2007-12-03] (TOSHIBA Corporation) R2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [49152 2006-08-23] (Ulead Systems, Inc.) R2 vToolbarUpdater18.0.5; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe [1771032 2014-03-24] (AVG Secure Search) S3 AVG Security Toolbar Service; C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe [X] S2 HitmanPro37CrusaderBoot; "D:\HitmanPro.exe" /crusader:boot [X] ==================== Drivers (Whitelisted) ==================== R1 Avgfwfd; C:\Windows\System32\DRIVERS\avgfwd6x.sys [50296 2012-09-04] (AVG Technologies CZ, s.r.o.) R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [208184 2013-11-25] (AVG Technologies CZ, s.r.o.) R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [60216 2013-07-20] (AVG Technologies CZ, s.r.o.) R1 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [22328 2013-10-23] (AVG Technologies CZ, s.r.o.) R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [171320 2013-07-20] (AVG Technologies CZ, s.r.o.) R0 Avglogx; C:\Windows\System32\DRIVERS\avglogx.sys [246072 2013-07-20] (AVG Technologies CZ, s.r.o.) R0 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [96568 2013-07-01] (AVG Technologies CZ, s.r.o.) R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [39224 2013-10-23] (AVG Technologies CZ, s.r.o.) R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [182072 2014-03-20] (AVG Technologies CZ, s.r.o.) R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [42272 2014-03-24] (AVG Technologies) S3 RTHDMIAzAudService; C:\Windows\System32\drivers\RtHDMIV.sys [141408 2008-02-27] (Realtek Semiconductor Corp.) U3 TrueSight; C:\Windows\system32\TrueSight.sys [26624 2014-04-09] () R3 UVCFTR; C:\Windows\System32\Drivers\UVCFTR_S.SYS [17960 2008-07-15] (Chicony Electronics Co., Ltd.) S3 IpInIp; system32\DRIVERS\ipinip.sys [X] S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X] S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X] U3 mbr; \??\C:\Users\User\AppData\Local\Temp\mbr.sys [X] ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2014-04-09 03:09 - 2014-04-09 03:10 - 00000000 ____D () C:\FRST 2014-04-09 02:56 - 2014-04-09 02:56 - 00016117 _____ () C:\Users\User\Desktop\dds.txt 2014-04-09 02:56 - 2014-04-09 02:56 - 00010688 _____ () C:\Users\User\Desktop\attach.txt 2014-04-09 02:51 - 2014-04-09 02:51 - 00054709 _____ () C:\Users\User\Desktop\RKreport[0]_S_04092014_025116.txt 2014-04-09 02:43 - 2014-04-09 02:43 - 00026624 _____ () C:\Windows\system32\TrueSight.sys 2014-04-09 02:40 - 2014-04-09 02:51 - 00000000 ____D () C:\Users\User\Desktop\RK_Quarantine 2014-04-09 02:38 - 2014-04-09 02:38 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 2 2014-04-09 02:33 - 2014-04-09 02:39 - 00003138 _____ () C:\Users\User\Desktop\Rkill.txt 2014-04-09 02:31 - 2014-04-09 02:31 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 1.com 2014-04-07 19:08 - 2014-04-08 19:29 - 00213820 _____ (Microsoft Corporation) C:\ProgramData\ytdoqe.dat 2014-03-29 21:54 - 2014-03-29 21:54 - 00000000 ____D () C:\Users\User\AppData\Local\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00001878 _____ () C:\Users\Public\Desktop\Skype.lnk 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ___RD () C:\Program Files\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ____D () C:\Program Files\Common Files\Skype 2014-03-24 14:59 - 2014-03-24 14:59 - 00000000 ____D () C:\ProgramData\AVG Secure Search 2014-03-20 14:50 - 2014-03-20 14:50 - 00182072 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgtdix.sys ==================== One Month Modified Files and Folders ======= 2014-04-09 03:11 - 2010-12-04 18:42 - 00000000 ____D () C:\ProgramData\MFAData 2014-04-09 03:10 - 2014-04-09 03:09 - 00000000 ____D () C:\FRST 2014-04-09 03:08 - 2006-11-02 13:47 - 00003216 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2014-04-09 03:08 - 2006-11-02 13:47 - 00003216 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2014-04-09 03:04 - 2011-05-20 13:09 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2014-04-09 02:56 - 2014-04-09 02:56 - 00016117 _____ () C:\Users\User\Desktop\dds.txt 2014-04-09 02:56 - 2014-04-09 02:56 - 00010688 _____ () C:\Users\User\Desktop\attach.txt 2014-04-09 02:51 - 2014-04-09 02:51 - 00054709 _____ () C:\Users\User\Desktop\RKreport[0]_S_04092014_025116.txt 2014-04-09 02:51 - 2014-04-09 02:40 - 00000000 ____D () C:\Users\User\Desktop\RK_Quarantine 2014-04-09 02:47 - 2013-06-05 00:40 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-04-09 02:43 - 2014-04-09 02:43 - 00026624 _____ () C:\Windows\system32\TrueSight.sys 2014-04-09 02:39 - 2014-04-09 02:33 - 00003138 _____ () C:\Users\User\Desktop\Rkill.txt 2014-04-09 02:38 - 2014-04-09 02:38 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 2 2014-04-09 02:31 - 2014-04-09 02:31 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 1.com 2014-04-09 00:04 - 2011-05-20 13:09 - 00000878 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2014-04-08 19:29 - 2014-04-07 19:08 - 00213820 _____ (Microsoft Corporation) C:\ProgramData\ytdoqe.dat 2014-04-08 19:26 - 2013-05-23 23:46 - 00000847 _____ () C:\Users\Public\Desktop\AVG 2013.lnk 2014-04-07 19:22 - 2006-11-02 11:33 - 00716862 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-04-07 19:19 - 2013-01-21 17:20 - 00000342 _____ () C:\Windows\Tasks\ROC_JAN2013_TB_rmv.job 2014-04-07 19:19 - 2011-08-31 20:52 - 00000000 ____D () C:\ProgramData\GameXN 2014-04-07 19:19 - 2011-06-15 17:02 - 00000000 ____D () C:\Users\User\AppData\Roaming\go 2014-04-07 19:18 - 2013-06-02 23:10 - 00000350 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job 2014-04-07 19:14 - 2006-11-02 14:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-04-07 19:12 - 2006-11-02 14:01 - 00032556 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2014-04-07 19:06 - 2009-10-07 11:55 - 01488017 _____ () C:\Windows\WindowsUpdate.log 2014-04-04 23:09 - 2014-02-01 23:52 - 00000000 ____D () C:\Users\User\Documents\Uni stuff 2014-04-04 19:04 - 2009-10-07 13:26 - 00002585 _____ () C:\Users\User\Desktop\Microsoft Word.lnk 2014-03-29 23:19 - 2010-03-13 11:26 - 00000000 ____D () C:\Users\User\AppData\Roaming\Skype 2014-03-29 21:54 - 2014-03-29 21:54 - 00000000 ____D () C:\Users\User\AppData\Local\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00001878 _____ () C:\Users\Public\Desktop\Skype.lnk 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ___RD () C:\Program Files\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ____D () C:\Program Files\Common Files\Skype 2014-03-29 21:53 - 2010-03-13 11:25 - 00000000 ____D () C:\ProgramData\Skype 2014-03-28 14:58 - 2010-05-16 09:48 - 00006944 _____ () C:\Users\User\AppData\Local\d3d9caps.dat 2014-03-27 00:59 - 2011-04-25 19:57 - 00000000 ____D () C:\Users\User\AppData\Local\Audible 2014-03-25 03:10 - 2006-11-02 13:52 - 00049565 _____ () C:\Windows\setupact.log 2014-03-24 19:00 - 2012-06-14 15:12 - 00000000 ____D () C:\Users\User\AppData\Local\AVG Secure Search 2014-03-24 14:59 - 2014-03-24 14:59 - 00000000 ____D () C:\ProgramData\AVG Secure Search 2014-03-24 14:59 - 2012-11-08 20:39 - 00042272 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx86.sys 2014-03-24 14:59 - 2011-12-08 14:10 - 00000000 ____D () C:\Program Files\AVG Secure Search 2014-03-23 16:54 - 2014-02-05 01:26 - 00000000 ____D () C:\Users\User\Documents\Audible 2014-03-20 14:50 - 2014-03-20 14:50 - 00182072 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgtdix.sys 2014-03-15 23:52 - 2011-05-20 13:10 - 00001976 _____ () C:\Users\Public\Desktop\Google Chrome.lnk 2014-03-11 19:47 - 2012-06-24 23:24 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe 2014-03-11 19:47 - 2011-08-08 13:39 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl Files to move or delete: ==================== C:\ProgramData\ytdoqe.dat C:\Users\User\esrkmqfufqdhotyvklpy.exe C:\Users\User\jagex_cl_oldschool_LIVE.dat C:\Users\User\jagex_cl_runescape_LIVE.dat C:\Users\User\jagex_cl_runescape_LIVE1.dat C:\Users\User\random.dat Some content of TEMP: ==================== C:\Users\User\AppData\Local\Temp\0.8066576723151895.exe C:\Users\User\AppData\Local\Temp\AdobeUpdater12345.exe C:\Users\User\AppData\Local\Temp\binkw32.dll C:\Users\User\AppData\Local\Temp\d2l_Install.exe C:\Users\User\AppData\Local\Temp\d2l_PlayD2.exe C:\Users\User\AppData\Local\Temp\drm_dialogs.dll C:\Users\User\AppData\Local\Temp\drm_dyndata_7350008.dll C:\Users\User\AppData\Local\Temp\EBU3C8C.exe C:\Users\User\AppData\Local\Temp\EBU4106.exe C:\Users\User\AppData\Local\Temp\EBU4930.DLL C:\Users\User\AppData\Local\Temp\EBU54DD.DLL C:\Users\User\AppData\Local\Temp\EBU8200.exe C:\Users\User\AppData\Local\Temp\EBU9448.DLL C:\Users\User\AppData\Local\Temp\EBUCC2A.exe C:\Users\User\AppData\Local\Temp\EBUCE7A.DLL C:\Users\User\AppData\Local\Temp\EBUE6D5.exe C:\Users\User\AppData\Local\Temp\EBUF7E5.DLL C:\Users\User\AppData\Local\Temp\FlashPlayerUpdate.exe C:\Users\User\AppData\Local\Temp\Get a FREE audiobook!.exe C:\Users\User\AppData\Local\Temp\GoogleChromeInstaller.exe C:\Users\User\AppData\Local\Temp\ICReinstall_FLVPlayerSetup.exe C:\Users\User\AppData\Local\Temp\Impressioner.exe C:\Users\User\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe C:\Users\User\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe C:\Users\User\AppData\Local\Temp\MSNC44D.exe C:\Users\User\AppData\Local\Temp\ntdll_dump.dll C:\Users\User\AppData\Local\Temp\Refresh.exe C:\Users\User\AppData\Local\Temp\SearchWithGoogleUpdate.exe C:\Users\User\AppData\Local\Temp\SkypeSetup.exe C:\Users\User\AppData\Local\Temp\System.Data.SQLite.dll C:\Users\User\AppData\Local\Temp\uninst1.exe C:\Users\User\AppData\Local\Temp\_is2BD5.exe C:\Users\User\AppData\Local\Temp\_is3E18.exe C:\Users\User\AppData\Local\Temp\_is4C99.exe C:\Users\User\AppData\Local\Temp\_is6CA6.exe C:\Users\User\AppData\Local\Temp\_is76E3.exe C:\Users\User\AppData\Local\Temp\_is8CD5.exe C:\Users\User\AppData\Local\Temp\_is8DEE.exe C:\Users\User\AppData\Local\Temp\_isA497.exe C:\Users\User\AppData\Local\Temp\_isAB80.exe C:\Users\User\AppData\Local\Temp\_isADA.exe C:\Users\User\AppData\Local\Temp\_isBB36.exe C:\Users\User\AppData\Local\Temp\_isCB0A.exe C:\Users\User\AppData\Local\Temp\_isE831.exe C:\Users\User\AppData\Local\Temp\_isF42D.exe C:\Users\User\AppData\Local\Temp\_isFF17.exe ==================== Bamital & volsnap Check ================= C:\Windows\explorer.exe => MD5 is legit C:\Windows\system32\winlogon.exe => MD5 is legit C:\Windows\system32\wininit.exe => MD5 is legit C:\Windows\system32\svchost.exe => MD5 is legit C:\Windows\system32\services.exe => MD5 is legit C:\Windows\system32\User32.dll => MD5 is legit C:\Windows\system32\userinit.exe => MD5 is legit C:\Windows\system32\rpcss.dll => MD5 is legit C:\Windows\system32\Drivers\volsnap.sys => MD5 is legit LastRegBack: 2014-04-07 19:24 ==================== End Of Log ============================ Along with the Addition log: Additional scan result of Farbar Recovery Scan Tool (x86) Version: 13-03-2014 01 Ran by User at 2014-04-09 03:12:46 Running from C:\Users\User\Documents\Unhelpful folders folder\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: AVG Internet Security 2011 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} AS: AVG Internet Security 2011 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: AVG Firewall (Enabled) {621CC794-9486-F902-D092-0484E8EA828B} ==================== Installed Programs ====================== Adobe AIR (HKLM\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated) Adobe AIR (Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden Adobe Flash Player 12 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Reader 8.2.6 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A82000000003}) (Version: 8.2.6 - Adobe Systems Incorporated) Adobe Reader 8.3.1 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A83000000003}) (Version: 8.3.1 - Adobe Systems Incorporated) Age of Empires III Trial (HKLM\...\InstallShield_{25B25C84-6132-4662-972B-4E4DC1B00C98}) (Version: 1.00.0000 - Microsoft Game Studios) Age of Empires III Trial (Version: 1.00.0000 - Microsoft Game Studios) Hidden Age of Empires Online (HKLM\...\GFWL_{4D530FA3-9B89-4186-98B7-F51000008100}) (Version: 1.0.0000.129 - Microsoft Studios) Age of Empires Online (Version: 1.0.0000.129 - Microsoft Studios) Hidden Age of Mythology - The Titans Expansion (HKLM\...\Age of Mythology Expansion Pack 1.0) (Version: - ) Amazon Kindle (HKLM\...\Amazon Kindle) (Version: - Amazon) Apple Application Support (HKLM\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{A00B9A50-3090-4CFF-9CDA-82DA0BEDAA21}) (Version: 4.0.0.96 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros) Atheros Wi-Fi Protected Setup Library (HKLM\...\{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}) (Version: - Atheros) ATI Catalyst Install Manager (HKLM\...\{A7F27ADB-3C56-0F2B-6B4B-0B8E02A49186}) (Version: 3.0.664.0 - ATI Technologies, Inc.) Audible Download Manager (HKLM\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.) AudibleManager (HKLM\...\AudibleManager) (Version: 71233830.-2.2007592998.2007592012 - Audible, Inc.) AutocompletePro (HKLM\...\AutocompletePro3_is1) (Version: - ) <==== ATTENTION AVG 2013 (HKLM\...\AVG) (Version: 2013.0.3466 - AVG Technologies) AVG 2013 (Version: 13.0.3466 - AVG Technologies) Hidden AVG 2013 (Version: 13.0.3722 - AVG Technologies) Hidden AVG Security Toolbar (HKLM\...\AVG Secure Search) (Version: 18.0.5.292 - AVG Technologies) BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.13 - British Broadcasting Corp.) BBC iPlayer Desktop (Version: 3.2.13 - British Broadcasting Corp.) Hidden Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.) Camera Assistant Software for Toshiba (HKLM\...\{37C866E4-AA67-4725-9E95-A39968DD7960}) (Version: 1.7.231.1126L - Chicony Electronics Co.,Ltd.) Catalyst Control Center - Branding (HKLM\...\{69E5255D-9D43-4CFF-8984-843ABD7753B7}) (Version: 1.00.0000 - ATI) Catalyst Control Center Core Implementation (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Full Existing (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Full New (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Light (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Previews Vista (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Chinese Standard (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Chinese Traditional (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Czech (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Danish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Dutch (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Finnish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization French (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization German (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Greek (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Hungarian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Italian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Japanese (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Korean (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Norwegian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Polish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Portuguese (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Russian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Spanish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Swedish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Thai (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Turkish (Version: 2008.0422.2139.36895 - ATI) Hidden CCC Help Chinese Standard (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Chinese Traditional (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Czech (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Danish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Dutch (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help English (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Finnish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help French (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help German (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Greek (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Hungarian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Italian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Japanese (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Korean (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Norwegian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Polish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Portuguese (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Russian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Spanish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Swedish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Thai (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Turkish (Version: 2008.0422.2138.36895 - ATI) Hidden ccc-core-static (Version: 2008.0422.2139.36895 - ATI) Hidden ccc-utility (Version: 2008.0422.2139.36895 - ATI) Hidden CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.02.03 - TOSHIBA) Claro ScreenMarker Demo (HKLM\...\{3A21D5B5-61AC-45D9-BAE4-ABB173093AFF}) (Version: 0.1.0 - Claro Software) ClaroCapture Demo (HKLM\...\{13CD2F65-570C-4432-95C8-B14AC03E185D}) (Version: 0.3.19 - Claro Software) ClaroIdeas Demo (HKLM\...\{3498B8DC-2420-4F21-A1EB-D2C6B66C95FE}) (Version: 0.1.0 - Claro Software) ClaroRead Pro Demo (HKLM\...\{535EA451-8C9E-4623-8B9C-D7A5A1839E84}) (Version: 0.2.7 - Claro Software) ClaroView (HKLM\...\{9B6C07A3-EC52-4399-94B2-5FC72AAB92CB}) (Version: 0.0.12 - Claro Software) Creative Centrale (HKLM\...\Creative Centrale) (Version: - Creative Technology Ltd.) Creative Centrale (Version: 1.02.04 - Creative Technology Ltd.) Hidden Creative Removable Disk Manager (HKLM\...\Creative Removable Disk Manager) (Version: - ) Creative Software Update (Version: 1.00.14 - Creative Technology Ltd.) Hidden Creative ZEN Mozaic User's Guide (HKLM\...\ZENMozaicUG) (Version: - Creative Technology Ltd.) D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden Diablo II (HKCU\...\Diablo II) (Version: - ) Diablo II (HKLM\...\Diablo II) (Version: - ) DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.51 - Ulead Systems, Inc.) DVDVideoSoftTB Toolbar (HKLM\...\DVDVideoSoftTB Toolbar) (Version: 6.8.10.403 - DVDVideoSoftTB) Free YouTube Downloader 1.0 (HKLM\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version: - HOW Inc.) Free YouTube to MP3 Converter version 3.11.35.1031 (HKLM\...\Free YouTube to MP3 Converter_is1) (Version: 3.11.35.1031 - DVDVideoSoft Ltd.) GameXN GO (HKCU\...\Game Organizer) (Version: - GameXN AS) Google Chrome (HKLM\...\Google Chrome) (Version: 33.0.1750.154 - Google Inc.) Google Desktop (HKLM\...\Google Desktop) (Version: 5.9.1005.12335 - Google) Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: - Google Inc.) Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (Version: 1.3.23.9 - Google Inc.) Hidden ImageMixer 3 SE Ver.4 Transfer Utility (HKLM\...\{CAE4E520-4695-4A96-8661-B62FA5FB669E}) (Version: 3.03.005 - PIXELA) Impossible Creatures (HKLM\...\Impossible Creatures 1.0) (Version: - ) iTunes (HKLM\...\{29ED20C9-5E15-4969-9279-25BF3727A3DA}) (Version: 10.5.0.142 - Apple Inc.) Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.510 - Oracle) Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden Java 6 Update 24 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216022FF}) (Version: 6.0.240 - Oracle) Java 6 Update 3 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160030}) (Version: 1.6.0.30 - Sun Microsystems, Inc.) Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation) Medieval II Total War (HKLM\...\{C0698BDA-0D29-40EE-8570-A31106DF9AB1}) (Version: 1.03.000 - SEGA) Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - ) Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden Microsoft .NET Framework 1.1 Security Update (KB2656370) (HKLM\...\M2656370) (Version: - ) Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - ) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft Age of Empires II Trial Version (HKLM\...\Age of Empires II Trial) (Version: - ) Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden Microsoft Games for Windows - LIVE Redistributable (HKLM\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation) Microsoft Games for Windows Marketplace (HKLM\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation) Microsoft Office 2000 SR-1 Disc 2 (HKLM\...\{00040409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation) Microsoft Office 2000 SR-1 Professional (HKLM\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation) Microsoft Search Enhancement Pack (HKLM\...\{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}) (Version: 3.0.133.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.1.10329.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual J# .NET Redistributable Package 1.1 (HKLM\...\{1A655D51-1423-48A3-B748-8F5A0BE294C8}) (Version: 1.1.4322 - Microsoft) Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) MSXML4 Parser (HKLM\...\{01501EBA-EC35-4F9F-8889-3BE346E5DA13}) (Version: 1.0.0 - Microsoft Game Studios) Music Transfer Utility Ver.1 (HKLM\...\{9E520B22-546E-4AD3-8958-7D1EB8587AB1}) (Version: 1.00.005 - PIXELA) myphotobook 3.6 (HKLM\...\myphotobook) (Version: 3.6 - myphotobook) NaturalReaderFree (HKLM\...\{C5E7BF75-007E-44AD-8962-627ED44CB63B}) (Version: 11.9 - NaturalSoft) OverDrive Media Console (HKLM\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.) Picasa 2 (HKLM\...\Picasa2) (Version: 2.0 - Google, Inc.) QuickTime (HKLM\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.) Radio Downloader (HKLM\...\{812EF122-4695-42B6-9BD5-FFC6B7F591CB}) (Version: 0.28.0.0 - NerdoftheHerd.com) RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden RealPlayer (HKLM\...\RealPlayer 15.0) (Version: 15.0.4 - RealNetworks) Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5599 - Realtek Semiconductor Corp.) Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: - Realtek Semiconductor Corp.) RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden ScreenRuler Demo (HKLM\...\{95470521-77FD-4825-87D8-0A4A99D6DF76}) (Version: 0.3.5 - Claro Software) Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden Skins (Version: 2008.0422.2139.36895 - ATI) Hidden Skype™ 6.14 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.) Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.1.8.0 - Synaptics) The Elder Scrolls V: Skyrim (HKLM\...\Steam App 72850) (Version: - Bethesda Game Studios) TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.04 - TOSHIBA) TOSHIBA ConfigFree (HKLM\...\{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}) (Version: 7.2.13 - TOSHIBA Corporation) TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.3 - TOSHIBA Corporation) TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.30.12 - TOSHIBA Corporation) TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation) TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation) Hidden TOSHIBA Face Recognition (HKLM\...\InstallShield_{C730E42C-935A-45BB-A0C5-37E5234D111B}) (Version: 2.0.17.32 - TOSHIBA) TOSHIBA Face Recognition (Version: 2.0.17.32 - TOSHIBA) Hidden TOSHIBA Hardware Setup (HKLM\...\{2883F6F5-0509-43F3-868C-D50330DD9DD3}) (Version: 2.00.08 - ) TOSHIBA Manuals (HKLM\...\{E7271ABF-69D3-4E9D-AA0A-2DE34C10A93D}) (Version: 7.40 - TOSHIBA) Toshiba Online Product Information (HKLM\...\{2290A680-4083-410A-ADCC-7092C67FC052}) (Version: 1.00.0012 - TOSHIBA) TOSHIBA Recovery Disc Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.0.0.1b - TOSHIBA Corporation) TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems) TOSHIBA Supervisor Password (HKLM\...\{4B1E87C3-00DE-4898-8E39-E390AAEF2391}) (Version: 2.00.04 - ) Toshiba TEMPRO (HKLM\...\{03FAA727-E2B7-471C-AC41-2E1C7F29C7EA}) (Version: 1.2 - Toshiba Europe GmbH) TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.19 - TOSHIBA Corporation) TOSHIBA Value Added Package (Version: 1.1.19 - TOSHIBA Corporation) Hidden TRDCReminder (HKLM\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0015 - TOSHIBA) TRDCReminder (Version: 1.00.0015 - TOSHIBA) Hidden TRORDCLauncher (HKLM\...\InstallShield_{E65C7D8E-186D-484B-BEA8-DEF0331CE600}) (Version: 1.0.0.1 - TOSHIBA) TRORDCLauncher (Version: 1.0.0.1 - TOSHIBA) Hidden Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation) Vocalizer Daniel Demo from Claro Software (HKLM\...\{3FAAF8CC-2B4B-45A0-8673-6987CB57AC6C}) (Version: 0.1.2.1 - Claro Software) Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation) Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Mail (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Messenger (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live PIMT Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Sync (HKLM\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation) Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live UX Platform Language Pack (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version: - ) Windows Media Encoder 9 Series (Version: 9.00.3374 - Microsoft Corporation) Hidden ytbyclick Toolbar (HKLM\...\ytbyclick Toolbar) (Version: 6.7.0.6 - ytbyclick) ==================== Restore Points ========================= 24-03-2014 05:27:27 Scheduled Checkpoint 25-03-2014 01:12:03 Scheduled Checkpoint 26-03-2014 13:43:51 Scheduled Checkpoint 29-03-2014 05:18:41 Scheduled Checkpoint 02-04-2014 07:52:19 Scheduled Checkpoint 03-04-2014 02:17:44 Scheduled Checkpoint 04-04-2014 03:54:40 Scheduled Checkpoint 05-04-2014 13:08:04 Scheduled Checkpoint 06-04-2014 01:32:10 Scheduled Checkpoint 07-04-2014 17:26:48 Scheduled Checkpoint ==================== Hosts content: ========================== 2006-11-02 11:23 - 2006-09-18 22:41 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost ::1 localhost ==================== Scheduled Tasks (whitelisted) ============= Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM Task: {2B47239D-A69C-45A4-9C4B-B393A2329494} - System32\Tasks\RealCreateProcessScheduledTask95094995S-1-5-21-1389979042-1133768856-884714788-1000 => c:\program files\real\realplayer\update\realsched.exe [2012-06-03] (RealNetworks, Inc.) Task: {320124A7-D70F-41DE-A9D1-D5E8E19D5D91} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI Task: {34D0C20E-3EFB-46B2-B790-196334429A4D} - System32\Tasks\{E3BE9668-EAE2-4619-96ED-0303080279C1} => Iexplore.exe http://ui.skype.com/ui/0/6.9.0.106/en/abandoninstall?page=tsProgressBar Task: {36CD591D-F5B1-4A2A-9B3E-EF7434DF7502} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-1389979042-1133768856-884714788-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2012-04-30] (RealNetworks, Inc.) Task: {3A0B67B8-AEEE-49ED-AC56-C67D1FAA3574} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\Windows\TEMP\{42A9BD99-D9AC-4121-BC86-DE629C13D16A}.exe Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-21] (Microsoft Corporation) Task: {6565B71B-B24F-4D4D-86CB-595CD64487F8} - System32\Tasks\ROC_JAN2013_TB_rmv => C:\Program Files\AVG Secure Search\PostInstall\ROC.exe [2013-01-31] () Task: {6E7A2C0F-560F-4492-B6C9-6BEEBACB0447} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2006-11-02] (Microsoft Corporation) Task: {702E20B1-5E8E-453E-A1A5-13B189515CAF} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2011-05-20] (Google Inc.) Task: {AD5080E6-CE8F-40A1-BE17-09BC93F154CC} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-1389979042-1133768856-884714788-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2012-04-30] (RealNetworks, Inc.) Task: {C5B8A959-C920-47EE-90C9-181A03544905} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-11] (Adobe Systems Incorporated) Task: {CF071282-A7E2-43F0-9998-437C5559BEFB} - System32\Tasks\4596 => Wscript.exe C:\Users\User\AppData\Local\Temp\launchie.vbs //B <==== ATTENTION Task: {D6ADE738-04AB-4BDF-9065-CC13E7F84625} - System32\Tasks\0 => Iexplore.exe <==== ATTENTION Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-21] () Task: {E58301C2-8E52-485B-8D54-5ED513829C35} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2011-05-20] (Google Inc.) Task: {E66B41EE-68E4-4FA7-9A93-EB9731022B00} - System32\Tasks\{1EA5384E-6D5A-4C09-9453-696D79AEED5E} => C:\Program Files\Skype\Phone\Skype.exe [2014-02-10] (Skype Technologies S.A.) Task: {FBC15712-CCA6-464F-BD8B-1FF1D2FE251B} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\Windows\TEMP\{42A9BD99-D9AC-4121-BC86-DE629C13D16A}.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\ROC_JAN2013_TB_rmv.job => C:\Program Files\AVG Secure Search\PostInstall\ROC.exe ==================== Loaded Modules (whitelisted) ============= 2011-09-27 07:23 - 2011-09-27 07:23 - 00087912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2011-09-27 07:22 - 2011-09-27 07:22 - 01242472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2014-03-24 14:59 - 2014-03-24 14:59 - 00159768 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe 2014-03-24 14:59 - 2014-03-24 14:59 - 00519704 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\log4cplusU.dll 2008-08-22 20:07 - 2008-08-22 20:07 - 00126976 _____ () C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVCtrl.dll 2008-08-22 20:07 - 2008-08-22 20:07 - 06701056 _____ () C:\Program Files\TOSHIBA\SmartFaceV\FaceHI.dll 2008-08-22 20:07 - 2008-08-22 20:07 - 00995328 _____ () C:\Program Files\TOSHIBA\SmartFaceV\FaceRec.dll 2008-10-08 10:24 - 2008-04-22 21:05 - 00159744 _____ () C:\Windows\system32\atitmmxx.dll 2008-02-04 13:29 - 2008-02-04 13:29 - 00688128 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\atiacmxx.dll 2011-12-08 14:10 - 2014-03-24 14:59 - 02544664 _____ () C:\Program Files\AVG Secure Search\vprot.exe 2007-01-13 03:01 - 2007-01-13 03:01 - 00397312 ____R () C:\Program Files\Adobe\Reader 8.0\Reader\cryptocme2.dll 2007-01-13 03:01 - 2007-01-13 03:01 - 00475136 ____R () C:\Program Files\Adobe\Reader 8.0\Reader\ccme_base.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 00051016 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\chrome_elf.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 04061000 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\pdf.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 00394568 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 01647432 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\ffmpegsumo.dll 2014-01-19 02:48 - 2014-01-19 02:48 - 04591616 _____ () C:\Users\User\AppData\Local\Google\Chrome\User Data\SwiftShader\1.0.5.0\libglesv2.dll 2014-01-19 02:48 - 2014-01-19 02:48 - 00112128 _____ () C:\Users\User\AppData\Local\Google\Chrome\User Data\SwiftShader\1.0.5.0\libegl.dll 2014-04-09 02:40 - 2014-04-09 02:40 - 03972608 _____ () C:\Users\User\Documents\Unhelpful folders folder\Downloads\RogueKiller.exe ==================== Alternate Data Streams (whitelisted) ========= ==================== Safe Mode (whitelisted) =================== ==================== Disabled items from MSCONFIG ============== MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Audible Download Manager.lnk => C:\Windows\pss\Audible Download Manager.lnk.CommonStartup MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk => C:\Windows\pss\Microsoft Office.lnk.CommonStartup MSCONFIG\startupfolder: C:^Users^User^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk => C:\Windows\pss\BBC iPlayer Desktop.lnk.Startup MSCONFIG\startupreg: 00TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" MSCONFIG\startupreg: AVG_TRAY => C:\Program Files\AVG\AVG10\avgtray.exe MSCONFIG\startupreg: Camera Assistant Software => "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start MSCONFIG\startupreg: cfFncEnabler.exe => cfFncEnabler.exe MSCONFIG\startupreg: ehTray.exe => C:\Windows\ehome\ehTray.exe MSCONFIG\startupreg: Google Desktop Search => "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup MSCONFIG\startupreg: jswtrayutil => "C:\Program Files\Jumpstart\jswtrayutil.exe" MSCONFIG\startupreg: NDSTray.exe => NDSTray.exe MSCONFIG\startupreg: NetFxUpdate_v1.1.4322 => "C:\Windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 1 v1.1.4322 GAC + NI NID MSCONFIG\startupreg: RtHDVCpl => RtHDVCpl.exe MSCONFIG\startupreg: Skype => "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized MSCONFIG\startupreg: Skytel => Skytel.exe MSCONFIG\startupreg: SmoothView => %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe MSCONFIG\startupreg: SoftAuto.exe => "C:\Program Files\Creative\Software Update 3\SoftAuto.exe" MSCONFIG\startupreg: StartCCC => "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files\Common Files\Java\Java Update\jusched.exe" MSCONFIG\startupreg: swg => "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" MSCONFIG\startupreg: SynTPEnh => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe MSCONFIG\startupreg: TkBellExe => "c:\program files\real\realplayer\Update\realsched.exe" -osboot MSCONFIG\startupreg: topi => C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup MSCONFIG\startupreg: TOSCDSPD => TOSCDSPD.EXE MSCONFIG\startupreg: Toshiba Registration => C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe MSCONFIG\startupreg: Toshiba TEMPO => C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe MSCONFIG\startupreg: TPwrMain => %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE MSCONFIG\startupreg: Windows Defender => %ProgramFiles%\Windows Defender\MSASCui.exe -hide MSCONFIG\startupreg: WMPNSCFG => C:\Program Files\Windows Media Player\WMPNSCFG.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:12 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2481 System errors: ============= Error: (04/07/2014 07:22:01 PM) (Source: Service Control Manager) (User: ) Description: Windows Search%%1053 Error: (04/07/2014 07:22:01 PM) (Source: Service Control Manager) (User: ) Description: 30000Windows Search Error: (04/07/2014 07:22:01 PM) (Source: DCOM) (User: ) Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} Error: (04/07/2014 07:15:22 PM) (Source: Service Control Manager) (User: ) Description: Computer Browser%%1060 Error: (04/07/2014 07:15:22 PM) (Source: Service Control Manager) (User: ) Description: HitmanPro 3.7 Crusader (Boot)%%3 Error: (04/07/2014 07:12:35 PM) (Source: Service Control Manager) (User: ) Description: ScRegSetValueExWFailureActions%%5 Error: (04/07/2014 02:30:22 AM) (Source: Service Control Manager) (User: ) Description: Computer Browser%%1060 Error: (04/07/2014 02:30:22 AM) (Source: Service Control Manager) (User: ) Description: HitmanPro 3.7 Crusader (Boot)%%3 Error: (04/07/2014 02:29:00 AM) (Source: EventLog) (User: ) Description: The previous system shutdown at 02:24:30 on 07/04/2014 was unexpected. Error: (04/06/2014 08:01:17 PM) (Source: Service Control Manager) (User: ) Description: Computer Browser%%1060 Microsoft Office Sessions: ========================= Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:12 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2481 CodeIntegrity Errors: =================================== Date: 2014-04-09 03:11:12.321 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:11.320 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:10.303 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:09.313 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:08.157 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:07.226 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:06.224 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:05.218 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-08 19:26:25.574 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-08 19:26:24.624 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Percentage of memory in use: 70% Total physical RAM: 2813.1 MB Available physical RAM: 825.53 MB Total Pagefile: 5852.72 MB Available Pagefile: 2670.17 MB Total Virtual: 2047.88 MB Available Virtual: 1901.63 MB ==================== Drives ================================ Drive c: (Vista) (Fixed) (Total:116.29 GB) (Free:21.14 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive e: (Data) (Fixed) (Total:115.13 GB) (Free:83.05 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 233 GB) (Disk ID: 1CFF666E) Partition 1: (Not Active) - (Size=1 GB) - (Type=27) Partition 2: (Active) - (Size=116 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=115 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Any help would be hugely appreciated! Many thanks in advance!
  11. Hello! I'm concerned that my computer is infected because I am unable to open either Mallwarebytes or AVG as it is blocked by a message reading "This program is blocked by group policy. For more information, contact your system administrator." I can open the Chameleon page and have tested all the Chameleons, but to no avail. I have also tried to open them by goings through C:/ Programs etc., but opening them their only prompts the same message to come up. So, I'm not sure what to do to rid my computer of viruses, I'm currently trying to avoid turning it off for fear of this worsening the situation. What should I do? Any help would be hugely appreciated! Many thanks in advance!
  12. Fichier(s) détecté(s): 1 C:\Program Files (x86)\WinRAS 2012.01\WinRAS.exe (Trojan.Agent) -> Aucune action effectuée. This is a prog by the Revenu Québec to calculate income tax deductions !! First time it is flagged as a Trojan, I clicked Ignore for the time being. Regards Ben winras.zip
  13. I downloaded malwarebytes today as I though it would be a good addition to my system, but I'm already running into problems. I have scoured your forums but no help thus far as every solution has failed. I am trying to access a website but am currently met with "Error - site blocked" although I know the site is safe an regularly use it, I have tried accessing the site and looking for the icon that pops out and right clicking it, but the icon does not appear. I just want to unblock the site, nothing more. I also tried uninstalling malwarebytes at some point but that did not unblock the site even though I would have thought it would. As you can probably tell I'm quite frustrated and stressed at the moment, and some help would be amazing. Thanks, Mushroom100.
  14. Merged 3 post (Reposted from PC Help - Thank you mods for pointing me to the correct forum) This is going to be a mouthfull, so a million thank-you's before hand. I'm working on a shared computer my office. I come in after several days off to find that the computer has a fake antivirus program. I don't know who downloaded it or from where. I run Malwarebytes Antimalware and Superantispyware as my protection programs. I was unable to update due to the fake antivurus, so I restarted in safe mode and ran some scans there. I ran a scan for both Malwarebytes and Superantispyware and this is what I found (Note to readers: The logs say "No Action Taken" becuase I saved the logfile before I quarantened and removed the malware with the above mentioned programs). Superantispyware Log: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 05/29/2012 at 03:14 PM Application Version : 5.0.1148 Core Rules Database Version : 8601 Trace Rules Database Version: 6413 Scan type : Complete Scan Total Scan Time : 00:25:36 Operating System Information Windows 7 Professional 32-bit (Build 6.01.7600) UAC Off - Administrator Memory items scanned : 342 Memory threats detected : 0 Registry items scanned : 42788 Registry threats detected : 1 File items scanned : 31213 File threats detected : 17 Adware.Tracking Cookie C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@advertising[2].txt [ Cookie:brent@advertising.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@atdmt[1].txt [ Cookie:brent@atdmt.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@pointroll[2].txt [ Cookie:brent@pointroll.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@ru4[2].txt [ Cookie:brent@ru4.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@adbrite[2].txt [ Cookie:brent@adbrite.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@c.atdmt[2].txt [ Cookie:brent@c.atdmt.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@lucidmedia[1].txt [ Cookie:brent@lucidmedia.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@yieldmanager[1].txt [ Cookie:brent@yieldmanager.net/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@serving-sys[2].txt [ Cookie:brent@serving-sys.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@kanoodle[2].txt [ Cookie:brent@kanoodle.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@legolas-media[2].txt [ Cookie:brent@legolas-media.com/ ] ds.serving-sys.com [ C:\USERS\BRENT\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\N59VDAZK ] socialstreamingplayer.crystalmedianetworks.com [ C:\USERS\BRENT\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\N59VDAZK ] C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\SYSTEM@S3.TRAFFICNO[2].TXT [ /S3.TRAFFICNO ] Trojan.Agent/Gen-FakeAlert[Local] C:\PROGRAMDATA\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.EXE C:\$RECYCLE.BIN\S-1-5-21-1557514261-2431698323-2000263041-1000\$RM1A0AX.LNK [b7E8586B000083BB67CF2E1FA6014588] C:\PROGRAMDATA\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.EXE C:\USERS\USER\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SMART FORTRESS 2012\SMART FORTRESS 2012.LNK Malwarebytes Log: Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.05.29.07 Windows 7 x86 NTFS (Safe Mode) Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 5/29/2012 3:28:07 PM mbam-log-2012-05-29 (15-54-52).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 364709 Time elapsed: 26 minute(s), 31 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 2 HKCR\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) -> Bad: (C:\Users\User\AppData\Local\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n.) Good: (%SystemRoot%\system32\shdocvw.dll) -> No action taken. HKCR\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32| (Trojan.Zaccess) -> Bad: (\\.\globalroot\systemroot\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n.) Good: (%systemroot%\system32\wbem\wbemess.dll) -> No action taken. Folders Detected: 0 (No malicious items detected) Files Detected: 4 C:\Users\User\AppData\Local\uzsqvv.exe (Trojan.Agent) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\U\00000001.@ (Trojan.Small) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\U\80000000.@ (Trojan.Sirefef) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\U\800000cb.@ (Rootkit.0Access) -> No action taken. (end) After doing this in safemode, I restarted the copmuter, updaded both programs to the current versions, and restarted again in safemode and scanned again. Only Malwarebytes found infected files this time. Scan log follows (Note to readers: Again, the logs say "No Action Taken" becuase I saved the logfile before I quarantened and removed the malware with the above mentioned programs). Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.05.15.06 Windows 7 x86 NTFS (Safe Mode) Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 5/29/2012 2:49:26 PM mbam-log-2012-05-29 (15-16-54).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 361863 Time elapsed: 26 minute(s), 42 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Smart Fortress 2012 (Trojan.LameShield) -> No action taken. Registry Values Detected: 3 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|ipcofmon (IPH.Trojan.Agent.CPN) -> Data: rundll32 "C:\Users\User\AppData\Local\Temp\audiicpl.dll",CreateProcessNotify -> No action taken. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|MdRandomGeneratorCtrl (Trojan.Agent.SZ) -> Data: "C:\Users\User\AppData\Local\MdRandomGeneratorCtrl\MdRandomGeneratorCtrl.exe" /w -> No action taken. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|B7E8586B000083BB67CF2E1FA6014588 (Trojan.LameShield) -> Data: C:\ProgramData\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.exe -> No action taken. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 6 C:\Users\User\AppData\Local\Temp\audiicpl.dll (IPH.Trojan.Agent.CPN) -> No action taken. C:\Users\User\AppData\Local\MdRandomGeneratorCtrl\MdRandomGeneratorCtrl.exe (Trojan.Agent.SZ) -> No action taken. C:\ProgramData\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.exe (Trojan.LameShield) -> No action taken. C:\Users\User\AppData\Local\Temp\~!#6BC0.tmp (Trojan.Agent.SZ) -> No action taken. C:\Users\User\AppData\Local\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n (Trojan.Dropper.PE4) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n (Trojan.Dropper.PE4) -> No action taken. (end) I restarted in safe mode, scanned a third time and found nothing. I wasn't convinced it was gone, however, and decided ot try one more scan. I restarted regularly this time and scanned a third time to try and catch anything that might only be visible to the program after a normal startup. Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.06.02.05 Windows 7 x86 NTFS Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 6/2/2012 10:24:55 AM mbam-log-2012-06-02 (10-24-55).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 369234 Time elapsed: 32 minute(s), 52 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 1 C:\Users\User\AppData\Local\Temp\qeupd.dll (Trojan.Agent) -> Delete on reboot. Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|qeupd (Trojan.Agent) -> Data: rundll32.exe "C:\Users\User\AppData\Local\Temp\qeupd.dll",SteamAPI_GetSteamInstallPath -> Quarantined and deleted successfully. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Users\User\AppData\Local\Temp\qeupd.dll (Trojan.Agent) -> Delete on reboot. (end) I scanned several times after, both in safe mode as well as after a normal startup, and found nothing. I kept an eye on the machine for several days, updating and scanning whenever I could. Today is about 5 days later, I even scanned this morning and didn't find any problems. This is where things get. . . wierd. . . I noticed while trying to work that a Microsoft Word file wouldn't open. There was no error message, the mouse would show the Windows loading wheel for about one full second and then. . . Nothing. Even after a restart, no joy. I tried Excel and PowerPoint as well. Same thing. Then I tried to open a new, blank document. Same thing. At this point, I'm confused so I go into program files and find. . .nothing (See attached "Office Clip 1-3"). By now, I'm sure it has something to do with the virus. So I downlaod and Install HijackThis and run the scan, copy the log into two different online analyzers. Both of these didn't come up with anything that could be dnagerous (to my limited knowledge and experience). The log follows. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:57:47 AM, on 6/5/2012 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskhost.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Sophos\AutoUpdate\ALMon.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe C:\Program Files\WordWeb\wweb32.exe C:\Windows\System32\rundll32.exe C:\Program Files\NVIDIA Corporation\Display\nvtray.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\almon.exe O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [WordWeb] "C:\Program Files\WordWeb\wweb32.exe" -startup O4 - HKCU\..\Run: [nemsv] rundll32.exe "C:\Users\User\AppData\Local\Temp\nemsv.dll",RectPatchSize O4 - HKUS\S-1-5-21-1557514261-2431698323-2000263041-1000\..\Run: [WordWeb] "C:\Program Files\WordWeb\wweb32.exe" -startup (User '?') O4 - HKUS\S-1-5-21-1557514261-2431698323-2000263041-1000\..\Run: [nemsv] rundll32.exe "C:\Users\User\AppData\Local\Temp\nemsv.dll",RectPatchSize (User '?') O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE O23 - Service: ArcGIS License Manager - Acresso Software Inc. - C:\PROGRA~1\ESRI\License\arcgis9x\lmgrd.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe -- End of file - 5523 bytes I know that some viruses begin with a startup file, so here is also a log of my startup files copied out of CCleaner. Yes HKCU:Run nemsv rundll32.exe "C:\Users\User\AppData\Local\Temp\nemsv.dll",RectPatchSize Yes HKCU:Run WordWeb "C:\Program Files\WordWeb\wweb32.exe" -startup Yes HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" Yes HKLM:Run Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe Yes HKLM:Run IntelliPoint "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" Yes HKLM:Run itype "C:\Program Files\Microsoft IntelliType Pro\itype.exe" Yes HKLM:Run Malwarebytes Anti-Malware (reboot) "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe Yes HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s Yes HKLM:Run Sophos AutoUpdate Monitor C:\Program Files\Sophos\AutoUpdate\almon.exe Yes HKLM:Run SunJavaUpdateSched "C:\Program Files\Common Files\Java\Java Update\jusched.exe" So, this is the gist of it. I have no clue what to do here, I don't even know what's wrong. I would just relaod MS Office, but I have a code key without a disk (for activating computers preloaded with MS Office) and I think you guys can help me better than having to jump through hoops to have Microsoft send me a CD with office on it. If I'm missing any information that is relevant, please let me know and I'll update as soon as possible. UPDATE: I scanned again this morning, two more hits. Scrrencap attached with removal log. Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.06.06.04 Windows 7 x86 NTFS Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 6/6/2012 7:49:59 AM mbam-log-2012-06-06 (07-49-59).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 370594 Time elapsed: 32 minute(s), 57 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 2 C:\Users\User\AppData\Local\Temp\tempfiles.exe (Trojan.Agent.H) -> Quarantined and deleted successfully. C:\Users\User\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\13\41dd9ccd-7ef6735c (Trojan.Agent.H) -> Quarantined and deleted successfully. (end) Forgot to attach to above.
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