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Found 5 results

  1. I run a computer repair shop here in Central Florida and we are also an affiliate with CleverBridge to push Malwarebytes to our customers on a regular basis, because it is an excellent product and we stand by it 100%. The only thing that's a bugger are the non-stop notifications that pop up for those that use the free version. With previous editions of Malwarebytes it was never, ever this bad. I understand you want people to purchase your product, but please take my advice on this one — these "UPGRADE NOW" notifications just annoy people and make them want to uninstall it. This practice isn't anything new, especially with anti-malware software, I get that. Even if you could just reduce the notifications to purchase the premium version to just once within the 14 days would be an improvement, not every single time they turn on their computer. We explain to every customer that after the 14 days they'll need to manually run scans periodically to ensure they're free from malware — and majority are ok with that — the pop-ups are what they can't deal with. Just some friendly advice, and I hope you take it into serious consideration. Cheers!
  2. My Mac is up to date with High Sierra and Firefox Quantum. Since the installation of Quantum I've had a flurry of problems. For some of those, I was advised to download MWB in case some had resulted from malware. I know exactly how rare those are on a Mac anyway, but was told it wouldn't hurt. The recommendation specifically mentioned adwcleaner, which I can't find for Mac - only an .exe file for Windows. So I opted fro MWB for Mac. I've installed it twice now, and - there's no MWB. That's to say, I complete all the installation steps, and I get the confirmation that it's been installed. I look for MWB anywhere on the computer, and it's just not there. Spotlight can't find it; I've done manual searches; nothing. It doesn't exist. All that's left is the installer package. I did download MWB free once in the past, but that's nowhere to be found either. And I'm not getting any messages that - for example - I can only download it once. Questions: Where might MWB be lurking, and if it's truly not on the machine - what's happening with the false installation? Is adwcleaner part of the total Mac MWB package? If I do successfully install this, will it kill the floating/sticky video windows that follow me down the page on news sites? That was the original question that led to the advice (and you can see why I doubted this was the solution). Thanks for any help you can offer.
  3. Today I noticed some aggressive pop up ads on my PC, mostly on google results, once they displayed all over your forum. I have attached an image with them pictures. The right is the pop out, the left is the ad that displays above or below sponsored ads and other places. This is in the Google Chrome browser. I ran Malwarebytes and Super Anti Spiware and they did not find anything. I run them both regularly. Can you help me? I leave town tomorrow at around noon until Sunday, just so you know if I do not reply during that time. Thank you.
  4. Hi, I had an infection about 3-4 weeks ago - ran MWB and HitmanPro to remove it, which seems to have worked. When I run a scan with MWB it comes out clean. There are occasional pop-ups about a website being blocked, though: -Log Details- Protection Event Date: 5/24/17 Protection Event Time: 7:58 AM Log File: Administrator: Yes -Software Information- Version: 3.1.2.1733 Components Version: 1.0.122 Update Package Version: 1.0.2009 License: Premium -System Information- OS: Windows 10 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: d2buh1bf1g584w.cloudfront.net IP Address: 54.230.44.121 Port: [64377] Type: Outbound File: C:\Windows\System32\msiexec.exe (end) This is just one example, there's dozens of notifications like this. The domain always is [some string].cloudfront.net, the port varies. Basically, my history is exactly the same as this guy's . I'm hesitant to run Farbar fixes that were not specifically approved for my system though, so I thought it better to create a new thread. Thanks in advance! ---- Addition.txt FRST.txt
  5. I have ccleaner and avast, my avast scans for virus once per week so far I'm good in that end and from time to time I run ccleaner. A few weeks ago I ran into what I found to be a malware browser hijacker, 2 of them to be exact, I use chrome and have add-block on it, my avast tells me what sites are safe and what sites are not when I search for something in google, and one day it redirected me to another page once I searched for something and also when I click somewhere in a "safe" page it opened a random link, some of those "safe" pages are youtube, facebook, yahoo, twitter, google, and so on it always opened a random link when I clicked anywhere on that page being a link, or an image or in youtube when I click to watch a video it also opened and random add page. I remember one of the malware I had was querryrouter, anyways I search online for some way to fix it and found a solution, with 3 steps: First use Zemana AntiMalware Portable to remove browser redirects. Second Scan and clean my computer with Malwarebytes Lastly Double-check for malicious programs with HitmanPro I did that and it actually worked didn't get any redirects nor random link pop-ups. Today I find myself with the 'Nova.rambler.ru' is also a browser hijacker and I did all the steps I mentioned and it actually found some issues and it clean them or so I thought but still persists, what I found it does is that when I search anything in google is redirects and shows me my results in the rambler page, also it opens adds when I click anywhere in any page and when I click to enter a page or a link in a page it open the link I clicked in another tab and redirects the current page to a random add. I tried to search for recently installed items or something in my extensions,and even in my files but nothing, I ever tried to see in my registy and tried the Kaspersky TDSSkiller but still nothing, I have also tried other methods I found to pinpoint this malware but nothing so that is why I decided to ask for help since here I will find people that have dealt with this same problem or have experience with these kind of issues.
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