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Found 10 results

  1. I have used www.onlinevideoconverter.com a number of times. Ever since my most recent use, I have been getting unwanted popups (see screenshot below). The interesting thing is that if I click on the ads, they take me to a different website--not to www.onlinevideoconverter.com. It seems that some kind of malware has attached to the onlinevideoconverter website. My adblocker doesn't catch them, and malwarebytes doesn't identify anything either. Any advice/guidance would be much appreciated! Thanks
  2. For the past week or two, I've been getting pop-ups on my Google Chrome Browser. I've attached a screenshot of one of them. The pop-ups try to get me to visit a variety of unsavory websites. But they always have this text: Google Chrome • www.gallery Malwarebytes does not find it. If any of your have suggestions on how I might get rid of this pest, I'd be most grateful. -- Rob
  3. Hi Malwarebytes Team, I need your help to remove Pop-up malware message "You are using outdated version of Chrome...." (Data on internet that is a NetSupport Manager RAT Trojan ?) I tried the following: 1. Malwarebytes 3.6.1.2711 (Updates: Current) 2. Google Help website “Remove unwanted programs (Windows, Mac)” 3. Kaspersky Total Security My Platform -Windows 10 -Chrome - Version 69.0.3497.100 (Official Build) (64-bit) Thank you, River
  4. My mother recently informed me of invasive pop-ups on her computer, and having had previous experience with Conduit malware, my heart sank :( Sure enough, she somehow downloaded malware, showing up as "Microsoft Office 365 - en-us" from "Microsoft Corporation", "version 16.0.10730.20102". I've run Malwarebytes, HItmanpro, and have Revo uninstaller at the ready, but have not found a site that can tell me how to remove it all, and it's been years since I had Conduit, so my memory's a little fuzzy. The Malwarebytes report is attached below- Please HELP!! malware1.txt
  5. Hi! After a stupid mistake my laptop is infected by some freaky pop-ups and other hijacking shite: I've tried to fix it by myself, but still have these issuues... Any idea how to resolve it? Hanx!
  6. Hi. Nearly 1 weeks ago suddenly Malwarebytes(Trial) started to Pop-up me a message about a blocked webpage I never visited. It always happened when I used Firefox and I use uBlock Origin(nothing happened with chorme yet). Always the same page was blocked so I run malwarebytes, adwcleaner, ,win defender, eset, Zemana and neither found anything. Hitmanpro found some non dangerous tracking cookies and I deleted them. Still the pop-up continued. Once it stopped without Finding anything. Before the stop I run Ccleaner and clear everything however I dont know the last pop up was before or after the clear. My computer turned on slow so I deleted both eset and Malwarebytes and bit later installed Mba again. A week passed and during browsing the same page started to pop up once again. I run again malware, adwcleaner and they found nothing again. At last Hitmanpro found mbae64.sys as a suspicious item. Here is one of the log from Mba Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 17/02/2018 Protection Event Time: 16:26 Log File: db95b2bb-13f6-11e8-9f51-08606e7eb1ef.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3962 Licence: Trial -System Information- OS: Windows 10 (Build 16299.248) CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Category: Unspecified Domain: go.pub2srv.com IP Address: 78.140.191.74 Port: [51361] Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe
  7. I have a user running Win7 Pro 64. They are continually being directed in FireFox to a fake "your computer is infected site" I have run a full Avast scan - no items found A MalwareBytes scan - nothing found Windows Defender - nothing found FF has no add-ins or extensions completely deleted their FF profile Done a system restore back as far as possible I cant get a clear answer from the user if it will happen when FF is not running (I think it has to be open, but could be in the background). I myself have clicked on a totally clean link and been redirected to the "your infected" page, but as I said I think FF just needs to be open, no link click necessary. All startup programs and services are legit The URL to the site is a very long string: h t t p : //code-ss57.stream/guest/01234567891011121314151617181920212223.... Any thoughts, or help would be appreciated
  8. A website I have used regularly for 10 years has had a makeover, and I can no longer access it. The log-in is a pop-up and my computer freezes. It belongs to a well-known publishing company and a sister website has had a similar makeover; I can access that site but only using Opera. Edge, Safari, Chrome, and Firefox will not let me log-on. i have tried on 3 different devices, one an android, and on a brand new computer that had never ever logged onto the internet before I tried to access that website. All devices run different security suites, and the 2 Windows computers are absolutely up-to-date running Windows 10. For months, the response I get is the standard clear your cache etc, done long ago and repeated regularly, and didn't apply to the brand new Windows computer. Chrome is the only browser to suggest that the security certificate has problems, all other browsers, including Opera, freeze. The message I get from Chrome is: "Your connection is not private" or "NET::ERR_CERT_AUTHORITY_INVALID" or "ERR_CERT_COMMON_NAME_INVALID" or "NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM" or "SSL certificate error" I'm not sure their customer relations person is even reading my responses! I have phoned them, pricey from Australia to the US, and emailed many times asking to be put in contact with an IT tech who knows what they are talking about, no luck! I would not normally worry, and simply write the company website off, but it holds 220 downloads of mine, and I need to check I have a back-up copy of each one. My problems started with the update to Win10 Creator's Edition that co-incided with a major Malwarebytes update and a major Firefox update, back in May. I am guessing that the problem is something in Win10 Creator's Edition doesn't like the log-in procedure and somehow it upsets a Microsoft security setting, but I am having the same problems using Android now. Any ideas?
  9. Hello, I've been dealing with a pop-up like this: http://i.imgur.com/U4RlhJC.png Bear in mind that Malwarebytes and AdwCleaner have failed to eliminate this problem, or I wouldn't be here. Here are my FRST scans, Thank you very much for your help. FRST.txt Addition.txt
  10. THIS WONT STOP. I NEED TO GET WORK DONE AND THIS JUST KEEPS GOING AND GOING AND GOING. I've tried shutting down, restarting, checking my database (it says it's up to date), adding an exception - nothing works! I need to get work done, I can't be distracted by this ENDLESS POP-UP! It's trying every single port. I suspect it is due to Microsoft Office 365, but I run a lot of Microsoft software, so it could be anything. I just need this pop-up to GO AWAY and NOT COME BACK (oh, and I also need Outlook 365 to work).
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