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Found 2 results

  1. Firefox wont open after running malwarebytes analisis and sending files to quarantine. At first mozilla and crome browsers would open but could not connect to any pages giving a DNSL error. After reinstalling both browsers through Opera finally I could open Crome. But firefox wont open or even display an error message. You can see that there is a process running on the task manager for firefox but thats it. Also tried uninstalling and reinstalling Malwarebytes 3 with no results. My OS is Windows 10 Home (64 bits). May you please assist me with my firefox browser? Thank you.
  2. FIrst I should note that I am running the free version of Malwarebytes. I received a notification that Malwarebytes detected an issue through my Windows 7 pop-up notification tray. When I clicked on it to see the status of Malwarebytes and the "issue" nothing happened. Now when I attempt to run Malwarebytes the program won't open. A quick Google search led me to Chameleon but that doesn't seem to be helping either. No matter what icon I click on provided in the zip file I can't see the Chameleon program I've seen in screenshots that shows the different Tests. I click on each one and a DOS window appears attempting to either download Malwarebytes or scan. The best result I've had was Chameleon successfully downloading and installing Malwarebytes once more but the issue persists. The program will not open. I wouldn't be surprised if there is some user error behind troubleshooting this issue, but any help would be greatly appreciated.
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