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  1. Hello, all. In the process of making my first route on Trainz using TransDEM, and have followed all the steps in the tutorial, up to the point where i need to open Java OpenStreet Map (JOSM). This, however, is where i ran into an issue, as Malwarebytes is blocking it, saying it's an exploit. Even putting the .jar file on the allow list did not solve this issue. Here is the report below Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 8/20/20 Protection Event Time: 3:44 PM Log File: e46b0fba-e325-11ea-8374-1c1b0d44956b.json -Software Information- Version: Components Version: 1.0.1003 Update Package Version: 1.0.28789 License: Premium -System Information- OS: Windows 10 (Build 18362.900) CPU: x64 File System: NTFS User: System -Exploit Details- File: 0 (No malicious items detected) Exploit: 1 Malware.Exploit.Agent.Generic, C:\Users\Chase Ford\Documents\powershell -Command [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12;[System.Net.WebRequest]::Create('https:\roottest-g2.pkioverheid.nl').GetResponse(), Blocked, 0, 392684, 0.0.0, , -Exploit Data- Affected Application: Java Protection Layer: Application Behavior Protection Protection Technique: Exploit payload process blocked File Name: C:\Users\Chase Ford\Documents\powershell -Command [Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12;[System.Net.WebRequest]::Create('https:\roottest-g2.pkioverheid.nl').GetResponse() URL: (end)
  2. Firefox wont open after running malwarebytes analisis and sending files to quarantine. At first mozilla and crome browsers would open but could not connect to any pages giving a DNSL error. After reinstalling both browsers through Opera finally I could open Crome. But firefox wont open or even display an error message. You can see that there is a process running on the task manager for firefox but thats it. Also tried uninstalling and reinstalling Malwarebytes 3 with no results. My OS is Windows 10 Home (64 bits). May you please assist me with my firefox browser? Thank you.
  3. FIrst I should note that I am running the free version of Malwarebytes. I received a notification that Malwarebytes detected an issue through my Windows 7 pop-up notification tray. When I clicked on it to see the status of Malwarebytes and the "issue" nothing happened. Now when I attempt to run Malwarebytes the program won't open. A quick Google search led me to Chameleon but that doesn't seem to be helping either. No matter what icon I click on provided in the zip file I can't see the Chameleon program I've seen in screenshots that shows the different Tests. I click on each one and a DOS window appears attempting to either download Malwarebytes or scan. The best result I've had was Chameleon successfully downloading and installing Malwarebytes once more but the issue persists. The program will not open. I wouldn't be surprised if there is some user error behind troubleshooting this issue, but any help would be greatly appreciated.
  4. I have a Samsung S6. I run the scan and I get: 1. Your device has issues 2. I press "Fix now" 3. Security Audit detected some issues 4. I press "Go to security audit" 5. Insecure Settings - Development mode (Turned Off) 6. I press to turn on 7. I the get the message "The needed screen cannot be opened. Please open it manually" This is where I need help. What screen and where to open it manually? Thanks in advance.
  5. antimalware recently (today 13 sept), started opening its gui automaticly, every half an hour or so (cant seen to time it) it tries to update its database, and succseeds. really anoying, can someone tell me how to stop this window from opening? (free version)
  6. Hello, I am having issues getting Malwarebytes to open. I tried uninstalling and reinstalling it but it would not install Malwarebytes as well as 2 other Anti-malware software. I was not able to restore to previous date until opening it in safe mode which allowed me to restore to a date where Malwarebytes is still installed. But, I still can not run it in safe mode, also when clicking the chameleon shortcut I receive an error saying "the item that this shortcut refers to has be moved or changed." Following the path I was able to find the chameleon folder but all 13 failed to work. First saying failed to copy the master.conf file then attempts to update with error message saying failed to start the update, the successfully runs Mbam-killer finding nothing and finally attempting to run scan with no success. Any advice would be appreciated
  7. Hi, I've had Malwarebytes Anti-Malware on my computer for years. Since last week, I tried to open the program and it won't open. So I reinstalled the program but during the setup I kept getting Runtime Errors. I think I have a malware then, so how do I fix this and get Malwarebytes to work again. Attached are the error messages. Internal error: Expression error 'Runtime Error (at 79:177): External exception E06D7363' Internal error: Expression error 'Runtime Error (at 69:252): External exception E06D7363' Internal error: Expression error 'Runtime Error (at 45:89): External exception E06D7363' Thanks for your help. Chryst Runtime Errors.pdf
  8. So about a week or so ago I was browsing amazon when suddenly I started getting popups telling me I was the x customer to visit and won a giftcard blahblah so afterwards I attempted to start-up Malwarebytes but it wouldn't start, the initial window would come up telling me if i wanted to run it; I would hit yes then I would just get the little spinning cursor and then nothing. After I did some searching I found out about the chameleon feature and went through all 13 scans with no success, so I decided to just do a system restore. After that finished I found myself with a whole new host of issues slow start-up with just a black screen and cursor until I let it go for around a minute,problems connecting to the internet etc. but after some searching and messing with some of my settings I finally got it to work and I could run Malwarebytes, everything was dandy until today when I tried to start it up again. Again I got the same thing, window would pop up, I'd select yes then nothing... I ran chameleon again, nothing..., then i tried running a ton of different programs that had been recommended to others with similar issues on here like adwarekiller or something like that and it found a ton of things and yet still I couldn't open Malewarebytes. Then yet again I tried another system restore but this time it didn't work; I still couldn't open it so I decided to undo the restore and make an account here and try to get help out of pure frustration, and after reading the guidelines I installed and scanned with Farbar, here's the log: FRST.txt Addition.txt
  9. I recently purchased MalwareBytes Premium on my new laptop about 2 weeks ago (that's about how old my laptop is. Yes, it's that new). After about two days of using MBAM, it just stopped opening. I looked this up online and found that many others have the same issue, but that it was caused by other malware blocking it. But my computer is only 2 weeks old. It couldn't have gotten malware THAT fast, now would it? Please help me on this issue! Thanks! Link to video:
  10. This is going to be a mouthfull, so a million thank-you's before hand. I'm working on a shared computer my office. I come in after several days off to find that the computer has a fake antivirus program. I don't know who downloaded it or from where. I run Malwarebytes Antimalware and Superantispyware as my protection programs. I was unable to update due to the fake antivurus, so I restarted in safe mode and ran some scans there. I ran a scan for both Malwarebytes and Superantispyware and this is what I found (Note to readers: The logs say "No Action Taken" becuase I saved the logfile before I quarantened and removed the malware with the above mentioned programs). Superantispyware Log: SUPERAntiSpyware Scan Log http://www.superantispyware.com Generated 05/29/2012 at 03:14 PM Application Version : 5.0.1148 Core Rules Database Version : 8601 Trace Rules Database Version: 6413 Scan type : Complete Scan Total Scan Time : 00:25:36 Operating System Information Windows 7 Professional 32-bit (Build 6.01.7600) UAC Off - Administrator Memory items scanned : 342 Memory threats detected : 0 Registry items scanned : 42788 Registry threats detected : 1 File items scanned : 31213 File threats detected : 17 Adware.Tracking Cookie C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@advertising[2].txt [ Cookie:brent@advertising.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@atdmt[1].txt [ Cookie:brent@atdmt.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@pointroll[2].txt [ Cookie:brent@pointroll.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@ru4[2].txt [ Cookie:brent@ru4.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@adbrite[2].txt [ Cookie:brent@adbrite.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@c.atdmt[2].txt [ Cookie:brent@c.atdmt.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@lucidmedia[1].txt [ Cookie:brent@lucidmedia.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@yieldmanager[1].txt [ Cookie:brent@yieldmanager.net/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@serving-sys[2].txt [ Cookie:brent@serving-sys.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@kanoodle[2].txt [ Cookie:brent@kanoodle.com/ ] C:\USERS\BRENT\AppData\Roaming\Microsoft\Windows\Cookies\Low\brent@legolas-media[2].txt [ Cookie:brent@legolas-media.com/ ] ds.serving-sys.com [ C:\USERS\BRENT\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\N59VDAZK ] socialstreamingplayer.crystalmedianetworks.com [ C:\USERS\BRENT\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\N59VDAZK ] C:\WINDOWS\SYSTEM32\CONFIG\SYSTEMPROFILE\APPDATA\ROAMING\MICROSOFT\WINDOWS\COOKIES\SYSTEM@S3.TRAFFICNO[2].TXT [ /S3.TRAFFICNO ] Trojan.Agent/Gen-FakeAlert[Local] C:\PROGRAMDATA\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.EXE C:\$RECYCLE.BIN\S-1-5-21-1557514261-2431698323-2000263041-1000\$RM1A0AX.LNK [b7E8586B000083BB67CF2E1FA6014588] C:\PROGRAMDATA\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.EXE C:\USERS\USER\APPDATA\ROAMING\MICROSOFT\WINDOWS\START MENU\PROGRAMS\SMART FORTRESS 2012\SMART FORTRESS 2012.LNK Malwarebytes Log: Malwarebytes Anti-Malware www.malwarebytes.org Database version: v2012.05.29.07 Windows 7 x86 NTFS (Safe Mode) Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 5/29/2012 3:28:07 PM mbam-log-2012-05-29 (15-54-52).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 364709 Time elapsed: 26 minute(s), 31 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 2 HKCR\CLSID\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) -> Bad: (C:\Users\User\AppData\Local\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n.) Good: (%SystemRoot%\system32\shdocvw.dll) -> No action taken. HKCR\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32| (Trojan.Zaccess) -> Bad: (\\.\globalroot\systemroot\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n.) Good: (%systemroot%\system32\wbem\wbemess.dll) -> No action taken. Folders Detected: 0 (No malicious items detected) Files Detected: 4 C:\Users\User\AppData\Local\uzsqvv.exe (Trojan.Agent) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\U\00000001.@ (Trojan.Small) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\U\80000000.@ (Trojan.Sirefef) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\U\800000cb.@ (Rootkit.0Access) -> No action taken. (end) After doing this in safemode, I restarted the copmuter, updaded both programs to the current versions, and restarted again in safemode and scanned again. Only Malwarebytes found infected files this time. Scan log follows (Note to readers: Again, the logs say "No Action Taken" becuase I saved the logfile before I quarantened and removed the malware with the above mentioned programs). Malwarebytes Anti-Malware www.malwarebytes.org Database version: v2012.05.15.06 Windows 7 x86 NTFS (Safe Mode) Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 5/29/2012 2:49:26 PM mbam-log-2012-05-29 (15-16-54).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 361863 Time elapsed: 26 minute(s), 42 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Smart Fortress 2012 (Trojan.LameShield) -> No action taken. Registry Values Detected: 3 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|ipcofmon (IPH.Trojan.Agent.CPN) -> Data: rundll32 "C:\Users\User\AppData\Local\Temp\audiicpl.dll",CreateProcessNotify -> No action taken. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|MdRandomGeneratorCtrl (Trojan.Agent.SZ) -> Data: "C:\Users\User\AppData\Local\MdRandomGeneratorCtrl\MdRandomGeneratorCtrl.exe" /w -> No action taken. HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce|B7E8586B000083BB67CF2E1FA6014588 (Trojan.LameShield) -> Data: C:\ProgramData\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.exe -> No action taken. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 6 C:\Users\User\AppData\Local\Temp\audiicpl.dll (IPH.Trojan.Agent.CPN) -> No action taken. C:\Users\User\AppData\Local\MdRandomGeneratorCtrl\MdRandomGeneratorCtrl.exe (Trojan.Agent.SZ) -> No action taken. C:\ProgramData\B7E8586B000083BB67CF2E1FA6014588\B7E8586B000083BB67CF2E1FA6014588.exe (Trojan.LameShield) -> No action taken. C:\Users\User\AppData\Local\Temp\~!#6BC0.tmp (Trojan.Agent.SZ) -> No action taken. C:\Users\User\AppData\Local\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n (Trojan.Dropper.PE4) -> No action taken. C:\Windows\Installer\{4d4830d5-5942-7a78-b692-ddf374d48a2e}\n (Trojan.Dropper.PE4) -> No action taken. (end) I restarted in safe mode, scanned a third time and found nothing. I wasn't convinced it was gone, however, and decided ot try one more scan. I restarted regularly this time and scanned a third time to try and catch anything that might only be visible to the program after a normal startup. Malwarebytes Anti-Malware www.malwarebytes.org Database version: v2012.06.02.05 Windows 7 x86 NTFS Internet Explorer 8.0.7600.16385 User :: QUERCUSCRUSADER [administrator] 6/2/2012 10:24:55 AM mbam-log-2012-06-02 (10-24-55).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 369234 Time elapsed: 32 minute(s), 52 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 1 C:\Users\User\AppData\Local\Temp\qeupd.dll (Trojan.Agent) -> Delete on reboot. Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 1 HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|qeupd (Trojan.Agent) -> Data: rundll32.exe "C:\Users\User\AppData\Local\Temp\qeupd.dll",SteamAPI_GetSteamInstallPath -> Quarantined and deleted successfully. Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Users\User\AppData\Local\Temp\qeupd.dll (Trojan.Agent) -> Delete on reboot. (end) I scanned several times after, both in safe mode as well as after a normal startup, and found nothing. I kept an eye on the machine for several days, updating and scanning whenever I could. Today is about 5 days later, I even scanned this morning and didn't find any problems. This is where things get. . . wierd. . . I noticed while trying to work that a Microsoft Word file wouldn't open. There was no error message, the mouse would show the Windows loading wheel for about one full second and then. . . Nothing. Even after a restart, no joy. I tried Excel and PowerPoint as well. Same thing. Then I tried to open a new, blank document. Same thing. At this point, I'm confused so I go into program files and find. . .nothing (See attached "Office Clip 1-3"). By now, I'm sure it has something to do with the virus. So I downlaod and Install HijackThis and run the scan, copy the log into two different online analyzers. Both of these didn't come up with anything that could be dnagerous (to my limited knowledge and experience). The log follows. Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 10:57:47 AM, on 6/5/2012 Platform: Windows 7 (WinNT 6.00.3504) MSIE: Internet Explorer v8.00 (8.00.7600.16385) Boot mode: Normal Running processes: C:\Windows\system32\Dwm.exe C:\Windows\Explorer.EXE C:\Windows\system32\taskhost.exe C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe C:\Program Files\Microsoft IntelliPoint\ipoint.exe C:\Program Files\Sophos\AutoUpdate\ALMon.exe C:\Program Files\Microsoft IntelliType Pro\itype.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe C:\Program Files\WordWeb\wweb32.exe C:\Windows\System32\rundll32.exe C:\Program Files\NVIDIA Corporation\Display\nvtray.exe C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O4 - HKLM\..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe O4 - HKLM\..\Run: [intelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\almon.exe O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe" O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" O4 - HKCU\..\Run: [WordWeb] "C:\Program Files\WordWeb\wweb32.exe" -startup O4 - HKCU\..\Run: [nemsv] rundll32.exe "C:\Users\User\AppData\Local\Temp\nemsv.dll",RectPatchSize O4 - HKUS\S-1-5-21-1557514261-2431698323-2000263041-1000\..\Run: [WordWeb] "C:\Program Files\WordWeb\wweb32.exe" -startup (User '?') O4 - HKUS\S-1-5-21-1557514261-2431698323-2000263041-1000\..\Run: [nemsv] rundll32.exe "C:\Users\User\AppData\Local\Temp\nemsv.dll",RectPatchSize (User '?') O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\SOPHOS~1.DLL O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE O23 - Service: ArcGIS License Manager - Acresso Software Inc. - C:\PROGRA~1\ESRI\License\arcgis9x\lmgrd.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Plc - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe O23 - Service: Sentinel Protection Server (SentinelProtectionServer) - SafeNet, Inc - C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe O23 - Service: Sophos AutoUpdate Service - Sophos Plc - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe -- End of file - 5523 bytes I know that some viruses begin with a startup file, so here is also a log of my startup files copied out of CCleaner. Yes HKCU:Run nemsv rundll32.exe "C:\Users\User\AppData\Local\Temp\nemsv.dll",RectPatchSize Yes HKCU:Run WordWeb "C:\Program Files\WordWeb\wweb32.exe" -startup Yes HKLM:Run Adobe ARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" Yes HKLM:Run Adobe Reader Speed Launcher "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe" Yes HKLM:Run HotKeysCmds C:\Windows\system32\hkcmd.exe Yes HKLM:Run IgfxTray C:\Windows\system32\igfxtray.exe Yes HKLM:Run IntelliPoint "c:\Program Files\Microsoft IntelliPoint\ipoint.exe" Yes HKLM:Run itype "C:\Program Files\Microsoft IntelliType Pro\itype.exe" Yes HKLM:Run Malwarebytes Anti-Malware (reboot) "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript Yes HKLM:Run Persistence C:\Windows\system32\igfxpers.exe Yes HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe -s Yes HKLM:Run Sophos AutoUpdate Monitor C:\Program Files\Sophos\AutoUpdate\almon.exe Yes HKLM:Run SunJavaUpdateSched "C:\Program Files\Common Files\Java\Java Update\jusched.exe" So, this is the gist of it. I have no clue what to do here, I don't even know what's wrong. I would just relaod MS Office, but I have a code key without a disk (for activating computers preloaded with MS Office) and I think you guys can help me better than having to jump through hoops to have Microsoft send me a CD with office on it. If I'm missing any information that is relevant, please let me know and I'll update as soon as possible.
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