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Found 2 results

  1. Below you can find the requested files attatched and some other files that go with a brief explanation of the situation: I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans. I have uninstalled the Office exe file I downloaded along with the Toolkit, deleted all the files I could in Temp. I have also noticed that when I enter the security section in the control panel I can read that it says: "Bit Defender firewall is not active" and "Bit Defender antivirus is not active". I pressed "activate" in both of those options but didn't get a response. However, hen I open the Bit Defender it says that my notebook is protected, so that's weird. You can also find attached other images with the following additional info related to them: I read in the Bit Defender : "El archivo C:\Users\Andrei\AppData\Local\Temp\518e6ef9-9cb6-45ed-9f86-1431c5f4cc8d.tmp está infectado con Trojan.Generic.19932993. El virus ha sido bloqueado con éxito y su PC ya está a salvo" and "El archivo C:\Users\Andrei\Downloads\Sin confirmar 74621.crdownload está infectado con Gen:Variant.Ursu.40791. El virus ha sido bloqueado con éxito y su PC ya está a salvo. Both mean that those files have been infected with a Trojan but the virus has been successfully blocked and the PC is supposedly "safe"...... Also, I found that the BD blocked 13 apps, all labelled as Malware. The last image is the BSDO I got. MWB scan log.txt Addition.txt FRST.txt
  2. Hello! I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans. I have uninstalled the Office exe file I downloaded along with the Toolkit, deleted all the files I could in Temp. I have also noticed that when I enter the security section in the control panel I can read that it says: "Bit Defender firewall is not active" and "Bit Defender antivirus is not active". I pressed "activate" in both of those options but didn't get a response. When I open the Bit Defender it states that my notebook is protected, so that's weird. Please help me fix this issue!!!
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