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Found 13 results

  1. I was working on something in Firefox recently when I noticed this pop-up notification. Is this expected behavior from Malwarebytes? I've never seen a pop-up notification like it. No offense to the MBAM design team, but it honestly doesn't look legitimate and I want to confirm that this is legit.
  2. So after this new update I can no longer see whats inside the notifications. I click on them but nothing shows up. The language is in Swedish but I recorded this to a GIF and show that I can't get redirected to the page that shows what the tool detected. This was working before, but not anymore I don't know why.
  3. I have a simple question. I do NOT have a computer problem. If I see this notification: does this mean that FILE is attempting to Receive information from the IP Address? Thanks
  4. On my Android, Ver. 6.0.1 Verizon Note 4 I am getting ibb.co notifications that will not stop. I installed MWB for Android and it is not seeing anything. What am I missing?
  5. In Settings, Application, Application Updates I have both off. Yet it still pesters me all day long asking me if I want the newer version. Does this software have a seriously bad case of amnesia? You'd think after about 50 times of hearing NO it would learn. Or am I doing this wrong? I sure hope so.
  6. Request: allow the update notification to use the notification system built into Windows 10 rather than a popup that must be manually dismissed repeatedly until dismissed or disabled. Background: For anyone who games, watches movies, or does other full-screen activities, Malwarebytes' current notification implementation is very frustrating. It appears on the screen and must be manually be dismissed. In the midst of any action-oriented game, this can be catastrophic for gameplay. For movies, it's merely annoying. And dismissing it only does so for an hour, plus or minus. A user's option then becomes either stop what they're doing to update, or dismiss update notifications. The first option is ideal, but ignores user behavior; users don't want to stop a gaming session, particularly an online session or fight scene, just so they can update their virus protection. To be blunt, the user's state of mind in that moment is likely to dismiss the horrible thing getting in their way at the worst possible moment and get back to their session, then stop that from ever happening again when they get a chance. It is particularly egregious when playing controller-based games (example: Rocket League) where fractions of a second matter and visibility in the lower-right corner of the screen (where the boost indicator is located) is vital. The second option encourages bad habits (i.e. permanently removing a reminder to update malware protection software) but at the moment is the only way to stop this nagging notification from blocking the screen is to do this. A temporary notification that goes away after a few seconds is enough to get someone's attention without actively impeding their current task. If a user wants to update, they will. If they don't, incessant and activity-blocking notifications isn't the way to make them want to update; it's a way to make them want to make sure that doesn't happen again, which in turn increases the risk of forgetting and never updating. Many people are frustrated with how Windows Update handles these notifications, and this is almost as bad. I do recognize that balancing the issues of a good user experience and the importance of keeping malware protection up to date is difficult, but in my opinion this type of notification (especially considering that there are viable alternatives) crosses the line from encouraging good habits to forced behavior, which is in the gray area between a poor user experience and a dark pattern. (i.e. forcing users to do something that prioritizes an organization's desires over that of the user.) Also note that this request is just for update notifications. I understand why risk warnings are important enough to warrant a popover that must be manually dismissed. (Though scan-complete without finding problems is debatable.) But updates simply aren't as urgent and shouldn't impede a user's desired activities.
  7. Hello, When I access websites that should be blocked I don't get the pop-up notifications in the bottom right corner of the screen. I can either see that the website is completly blocked with the malwarebyes url and white background or if it's something like coin hive or other stuff I can find about it in the reports section, but only if I CHECK since the pop-up notification doesn't work hence I don't know if I am on a potentially dangerous website. The pop-ups worked fine in the past. I tried to restart and didn't solve. Also I've checked and I have everything from notifications settings ON. (also every protection is set to ON) Thanks.
  8. I have disabled all of the notifications in MWB for Android, save for the persistent notification for RTP (heeding its warnings about Android system killing the process). Unfortunately, I get notifications (with sound) any time MWB begins scanning something, as well as a notification that the item is safe. WHY?!?!!? First off, why the f*** would I need such a notification? Secondly, why do I need two notifications-- one that it's starting a scan, then another one that the item is safe? This is made worse by application groups that do their own-self updating (e.g., Oculus, Facebook), which could result in multiple updates at a time.
  9. Hi Malwarebytes peoples, I prefer to turn off Web Protection but still use other protection modules. This causes a secondary safety problem as described by Malwarebytes' online help: This all-or-nothing approach creates either danger (if I disable notifications for all protection types) or coercion (if I must restore Web Protection for the sake of meaningful warnings of other types of protection failures). Please let us (optionally) tick off which protection modules should send notifications and alter the appearance of the system tray icon. Competing products (some, anyway) offer this choice. It would be nice -- and safer -- if Malwarebytes AntiMalware did too.
  10. I run a computer repair shop here in Central Florida and we are also an affiliate with CleverBridge to push Malwarebytes to our customers on a regular basis, because it is an excellent product and we stand by it 100%. The only thing that's a bugger are the non-stop notifications that pop up for those that use the free version. With previous editions of Malwarebytes it was never, ever this bad. I understand you want people to purchase your product, but please take my advice on this one — these "UPGRADE NOW" notifications just annoy people and make them want to uninstall it. This practice isn't anything new, especially with anti-malware software, I get that. Even if you could just reduce the notifications to purchase the premium version to just once within the 14 days would be an improvement, not every single time they turn on their computer. We explain to every customer that after the 14 days they'll need to manually run scans periodically to ensure they're free from malware — and majority are ok with that — the pop-ups are what they can't deal with. Just some friendly advice, and I hope you take it into serious consideration. Cheers!
  11. I wanted to uninstall malwarebytes the other day so I went to the apps folder and tossed it in the recycling bin and deleted it. Today it asked me to update my software. I restarted my computer but was asked again upon rebooting. I download the unistaller but after installing I couldnt find where it went so now I have to get that off my computer as well. What is up?
  12. After a recent upgrade, Malwarebytes for Android shows "Your Device Has Issues" notifications daily, and when I tap them, I always go to a "No malware found!" message. Malwarebytes, if you're listening: don't tell me my phone has issues if it doesn't. I want a notification only if there's a problem. And if you're only telling me you've run a scan, I want a way to turn those notifications off. Malwarebytes users: If any of you know of a way to disable these bogus notifications, I'd love to hear it. I couldn't find one.
  13. I use Malwarebytes 3 Premium on Windows 7, and recently I've been getting a lot of spam from the domain mx4.earthlink.net which triggers Malwarebytes notifications that a website is blocked. They keep popping up, showing that whatever it is in the email is continually trying sequential ports until it finds one it can get through. The notifications continue for a while even after the email is deleted, so it appears that something is continuing to run on my computer (I'm attaching one of the notifications). Eventually it stops, and I don't know if that means it got through a port, because the spamming is increasing each day, which shows they think they have a live one. I use Thunderbird for email, blocking everything except text, unless I approve to download content, which of course I don't. I've run scans with Malwarebytes, and no threats are found. My questions are 1) Why do notifications continue after the email is deleted and does Malwarebytes definitely block ALL ports? and 2) since all of these are coming from one domain, is there any way to block that particular domain from coming in, if that makes any sense? For some reason, since my ISP is Earthlink, they won't allow me to block a domain that is one of theirs. Thank you for your help!
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