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Found 16 results

  1. In Settings, Application, Application Updates I have both off. Yet it still pesters me all day long asking me if I want the newer version. Does this software have a seriously bad case of amnesia? You'd think after about 50 times of hearing NO it would learn. Or am I doing this wrong? I sure hope so.
  2. Request: allow the update notification to use the notification system built into Windows 10 rather than a popup that must be manually dismissed repeatedly until dismissed or disabled. Background: For anyone who games, watches movies, or does other full-screen activities, Malwarebytes' current notification implementation is very frustrating. It appears on the screen and must be manually be dismissed. In the midst of any action-oriented game, this can be catastrophic for gameplay. For movies, it's merely annoying. And dismissing it only does so for an hour, plus or minus. A user's option then becomes either stop what they're doing to update, or dismiss update notifications. The first option is ideal, but ignores user behavior; users don't want to stop a gaming session, particularly an online session or fight scene, just so they can update their virus protection. To be blunt, the user's state of mind in that moment is likely to dismiss the horrible thing getting in their way at the worst possible moment and get back to their session, then stop that from ever happening again when they get a chance. It is particularly egregious when playing controller-based games (example: Rocket League) where fractions of a second matter and visibility in the lower-right corner of the screen (where the boost indicator is located) is vital. The second option encourages bad habits (i.e. permanently removing a reminder to update malware protection software) but at the moment is the only way to stop this nagging notification from blocking the screen is to do this. A temporary notification that goes away after a few seconds is enough to get someone's attention without actively impeding their current task. If a user wants to update, they will. If they don't, incessant and activity-blocking notifications isn't the way to make them want to update; it's a way to make them want to make sure that doesn't happen again, which in turn increases the risk of forgetting and never updating. Many people are frustrated with how Windows Update handles these notifications, and this is almost as bad. I do recognize that balancing the issues of a good user experience and the importance of keeping malware protection up to date is difficult, but in my opinion this type of notification (especially considering that there are viable alternatives) crosses the line from encouraging good habits to forced behavior, which is in the gray area between a poor user experience and a dark pattern. (i.e. forcing users to do something that prioritizes an organization's desires over that of the user.) Also note that this request is just for update notifications. I understand why risk warnings are important enough to warrant a popover that must be manually dismissed. (Though scan-complete without finding problems is debatable.) But updates simply aren't as urgent and shouldn't impede a user's desired activities.
  3. Hello, When I access websites that should be blocked I don't get the pop-up notifications in the bottom right corner of the screen. I can either see that the website is completly blocked with the malwarebyes url and white background or if it's something like coin hive or other stuff I can find about it in the reports section, but only if I CHECK since the pop-up notification doesn't work hence I don't know if I am on a potentially dangerous website. The pop-ups worked fine in the past. I tried to restart and didn't solve. Also I've checked and I have everything from notifications settings ON. (also every protection is set to ON) Thanks.
  4. I have disabled all of the notifications in MWB for Android, save for the persistent notification for RTP (heeding its warnings about Android system killing the process). Unfortunately, I get notifications (with sound) any time MWB begins scanning something, as well as a notification that the item is safe. WHY?!?!!? First off, why the f*** would I need such a notification? Secondly, why do I need two notifications-- one that it's starting a scan, then another one that the item is safe? This is made worse by application groups that do their own-self updating (e.g., Oculus, Facebook), which could result in multiple updates at a time.
  5. Hi Malwarebytes peoples, I prefer to turn off Web Protection but still use other protection modules. This causes a secondary safety problem as described by Malwarebytes' online help: This all-or-nothing approach creates either danger (if I disable notifications for all protection types) or coercion (if I must restore Web Protection for the sake of meaningful warnings of other types of protection failures). Please let us (optionally) tick off which protection modules should send notifications and alter the appearance of the system tray icon. Competing products (some, anyway) offer this choice. It would be nice -- and safer -- if Malwarebytes AntiMalware did too.
  6. I run a computer repair shop here in Central Florida and we are also an affiliate with CleverBridge to push Malwarebytes to our customers on a regular basis, because it is an excellent product and we stand by it 100%. The only thing that's a bugger are the non-stop notifications that pop up for those that use the free version. With previous editions of Malwarebytes it was never, ever this bad. I understand you want people to purchase your product, but please take my advice on this one — these "UPGRADE NOW" notifications just annoy people and make them want to uninstall it. This practice isn't anything new, especially with anti-malware software, I get that. Even if you could just reduce the notifications to purchase the premium version to just once within the 14 days would be an improvement, not every single time they turn on their computer. We explain to every customer that after the 14 days they'll need to manually run scans periodically to ensure they're free from malware — and majority are ok with that — the pop-ups are what they can't deal with. Just some friendly advice, and I hope you take it into serious consideration. Cheers!
  7. I wanted to uninstall malwarebytes the other day so I went to the apps folder and tossed it in the recycling bin and deleted it. Today it asked me to update my software. I restarted my computer but was asked again upon rebooting. I download the unistaller but after installing I couldnt find where it went so now I have to get that off my computer as well. What is up?
  8. After a recent upgrade, Malwarebytes for Android shows "Your Device Has Issues" notifications daily, and when I tap them, I always go to a "No malware found!" message. Malwarebytes, if you're listening: don't tell me my phone has issues if it doesn't. I want a notification only if there's a problem. And if you're only telling me you've run a scan, I want a way to turn those notifications off. Malwarebytes users: If any of you know of a way to disable these bogus notifications, I'd love to hear it. I couldn't find one.
  9. I use Malwarebytes 3 Premium on Windows 7, and recently I've been getting a lot of spam from the domain mx4.earthlink.net which triggers Malwarebytes notifications that a website is blocked. They keep popping up, showing that whatever it is in the email is continually trying sequential ports until it finds one it can get through. The notifications continue for a while even after the email is deleted, so it appears that something is continuing to run on my computer (I'm attaching one of the notifications). Eventually it stops, and I don't know if that means it got through a port, because the spamming is increasing each day, which shows they think they have a live one. I use Thunderbird for email, blocking everything except text, unless I approve to download content, which of course I don't. I've run scans with Malwarebytes, and no threats are found. My questions are 1) Why do notifications continue after the email is deleted and does Malwarebytes definitely block ALL ports? and 2) since all of these are coming from one domain, is there any way to block that particular domain from coming in, if that makes any sense? For some reason, since my ISP is Earthlink, they won't allow me to block a domain that is one of theirs. Thank you for your help!
  10. I am getting constant notifications of a Website Blocked. I have looked up the IP on Google. Domain is coinhive.com, with many different IP adresses. Here is one: 94.130.90.2029. This is constant popups that are driving me crazy. I do not wish to allow this site on my machine and you offer no other way to stop it. This is too distracting to work with. Please help me. There has to be a way to stop this. I have versiom 3.2.2.2029
  11. Hello, I've come across the above info in a couple of threads while researching an issue with the agent taking down several of our servers. I had a few questions in regards to that and a couple others. Is there a best practices guide for all of this, I've found guides for the old product but not Endpoint Protection? Our sales team indicated the new agent was fully compatible with server operating systems, never mentioned disabling real time protection or anything of that nature. We're deploying globally to almost 1500 servers. Are there plans on fully supporting a server environment? The comment about anti-ransomware and real-time protection not helping servers isn't exactly true, especially on RDS servers. If a user on an RDS farm, or developer with admin rights on a production server opens an infected file and/or is using the server to browse the internet (which happens pretty much every day) then the server is patient zero. Is there some communication channel that we can subscribe to and receive emails or something for alerts to new versions, issues such as Anti-Ransomware needing to be disabled, cloud console down, etc. Currently things just happen and we really don't have a clue. When are exclusions by group coming? It's very problematic to have all of the server exclusions and all desktop exclusions pushed globally. Server exclusions themselves conflict but then adding in the desktop portion it makes it even more problematic. Also is there a UI coming for the endpoints, the consumer version UI is great, not sure why there isn't one for Endpoint Protection. Being able to manage the client from the endpoint side would simplify things in troubleshooting, especially if you remove an infected host off the network and need to scan offline. As an organization we're starting to lose confidence in Malwarebytes as a solution for businesses. Which is a shame really, I like the product and think the scanning engine is second to none, but it appears as if Endpoint Protection is not ready for primetime and more of an extended beta. There are some basic features that are missing that would really make Endpoint Protection a home run. Thank you, Dean
  12. How do I stop the 'Real-Time Protection turned off' notifications from occurring when I've specifically disabled the Web Protection setting? I see that this is supposed to be a new usability feature since the May 10, 2017 / 3.1 update, but every time I turn on my computer, that notification pops up and I would like that to stop.
  13. Hosting a java based Minecraft server from my computer. Internal IP address works fine for accessing. Cannot use Dyndns (duckdns.org) IP, nor direct IP to connect to the server with Malwarebytes 3.1.2.1733 web protection turned on. It does pop up notices that it blocked a "Java malicious inbound socket detected". BUT, where this SHOULD popup in the exclusions tab for a "previously detected threat", there is nothing listed, so I can't just add an exclusion.I did do a web exclude for website (duckdns.org), and it worked for about 4-5 hours. Then, it blocked access again by itself later on. (EDIT: This now seems to be working after a modem/router reset, but still would be much easier to have a spot to add in specific ports for programs (and all programs aren't .EXE !!)). Not sure why DuckDns.org itself is considered a blocked domain - yes, I could see some subdomains (i.e.: <YourSite>.duckdns.org) being blocked b/c they are setup from infected users, but the main domain url is useful. Also, another issue - the notification popup is situated to the bottom right of my screen - BUT I cannot move the notice - and can't see half of it, or the bottom half. Being a Malwarebytes user for years, I used to remember having options available on the bottom of those notifications, but since I cannot see them, nor move them - it's about useless - why force the notifications to a specific spot and not be able to move them?! Very irritating. They don't show up on the task manager bar, nor in the alt-tab menu where I could highlight the window, right click it and select move, and move them like I can other windows that do the same.
  14. Hi, I'm having a somewhat strange problem with Malwarebytes. For some reason the notifications about updates (or upgrading to premium) are displayed twice. They show up with about one second time interval, maybe less (both notifications have intractable buttons). It's like I have two instances of Malwerbytes (I don't think that's the case even if it is possible). It's not really that big of a problem, just seems somewhat strange. Is there any way to fix it?
  15. 41149512O

    How to Cancel Notifications

    I'm using a Dell Inspiron 11 with Windows 10 and I get a notification that this program is running every single time I get online. The pop-up not only takes time to close away but it makes noise too. How do I turn it off?
  16. Hi folks, As a long-time premium user, I've been sold on MBAM for the better part of a decade, in part because it "just worked", didn't bother me too much, and didn't seem to cause the slowdowns many other packages caused. My experiences with MBAM 3.0 on my home machine (as distinct from older PCs, where it does not always play as nice) have been pretty much along the same lines, but there are a few things about MBAM 3.0 that I believe could be improved. In particular: With respect to the UI, as an advanced user, I really like to be able to see what my software is doing. When I tell MBAM 3.0 to update, however, the only thing I see is the update icon on the dash board blinking - very subtle - and a very base one-line description of what is going on after "Updates:". I am sure this is by design / to make things look nice and clean, and for many users it'll be just fine. What I would suggest, nevertheless, would be to have two modes or skins available for MBAM 3.0 (basic and advance) or maybe an open to increase the level of detail being reported, so that folks like myself can still see exactly what is going on. This is always useful for troubleshooting as well, since it enables us to see where things go wrong. The same goes for options. A good example of this sort of thing done right is ClassicShell, where there is a "Show all settings" tick box that provides full access for those who want it. The Dell Print Manager that comes with office-grade networked dell printers has a Basic / Advanced view toggle as well, and ImbBurn's (optional, though I never close it) log window is another nice example of this. One thing that is indeed driving me nuts is the habit of MBAM 3.0 to tell me that not all realtime protections are enabled when the issue is that I have disabled scheduled scans. There is a good reason for this; MBAM 3.0 defaults to a "Threat Scan", i.e. a full scan, which can be both time consuming and resource intensive, and the scheduler is not smart enough to figure out when I am attempting to use my PC and it is degrading my user experience as a consequence, to reschedule automatically when the PC is not in use, to offer an option to postpone the scan when it's about to start (Macrium Reflect does this for automated backups, Windows Update used to do this back in the day as well when wanting to reboot - handy). Of course I can change this to a Hyper Scan and speed things up substantially, but this is much less comprehensive; in short, I like the idea of a regular Threat Scan but I want more (and smarter) control over when it happens. A couple of suggestions here, therefore: At an absolute minimum, there should be an easy way to tell the software to stop harassing me about the lack of a scheduled scan, or to treat this as if not all realtime protection layers were enabled (that's not realtime protection, so the notification gets me consistently worried for no reason). An ignore / suppress notifications option (as Windows has had for a long time as far as things like backups and maintenance are concerned) is essential here. Really, we should have complete control over what sorts of notifications we get, when and how (Avast! AV gives more control over this, for example, not to mention any number of NAS management systems) - but again, this may fall into the need for a basic / advanced split as far as options are concerned (noted above). Beyond that, the scan scheduler should provide the user with a much richer palette of scheduling options than it currently does - with an emphasis on options that enable the scheduler to check and see if the computer is in use or not, to automatically pause / postpone / reschedule the scan if the computer is being used or starts being used while the scan is in progress, and the ability to randomize scan timing and wake the computer from sleep in order to perform scans. Currently, all we have is "Recover if missed by"; with "Premium" software I would normally expect a bit more. Thanks in advance to the developers who have created this essential piece of software; I hope the above is helpful. Best wishes, DS
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