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Found 3 results

  1. Below you can find the requested files attatched and some other files that go with a brief explanation of the situation: I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans. I have uninstalled the Office exe file I downloaded along with the Toolkit, deleted all the files I could in Temp. I have also noticed that when I enter the security section in the control panel I can read that it says: "Bit Defender firewall is not active" and "Bit Defender antivirus is not active". I pressed "activate" in both of those options but didn't get a response. However, hen I open the Bit Defender it says that my notebook is protected, so that's weird. You can also find attached other images with the following additional info related to them: I read in the Bit Defender : "El archivo C:\Users\Andrei\AppData\Local\Temp\518e6ef9-9cb6-45ed-9f86-1431c5f4cc8d.tmp está infectado con Trojan.Generic.19932993. El virus ha sido bloqueado con éxito y su PC ya está a salvo" and "El archivo C:\Users\Andrei\Downloads\Sin confirmar 74621.crdownload está infectado con Gen:Variant.Ursu.40791. El virus ha sido bloqueado con éxito y su PC ya está a salvo. Both mean that those files have been infected with a Trojan but the virus has been successfully blocked and the PC is supposedly "safe"...... Also, I found that the BD blocked 13 apps, all labelled as Malware. The last image is the BSDO I got. MWB scan log.txt Addition.txt FRST.txt
  2. Hello! I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans. I have uninstalled the Office exe file I downloaded along with the Toolkit, deleted all the files I could in Temp. I have also noticed that when I enter the security section in the control panel I can read that it says: "Bit Defender firewall is not active" and "Bit Defender antivirus is not active". I pressed "activate" in both of those options but didn't get a response. When I open the Bit Defender it states that my notebook is protected, so that's weird. Please help me fix this issue!!!
  3. I working on a friend's notebook who a few weeks ago found that it was very slow. She's not sure what she was doing but it just became unusable. I've run Spybot Search and Destroy which found just a batch of cookies (expected that) and MBAM didn't find anything with two scans done. I ran Hijackthis to see if someone can find what could be causing extreme slowness. Is this machine infected? She is running Windows XP, SP3, it's updated except for the lastest IE8 security update which it cannot seem to update. She has 512 MB of memory (with a request that she add some more) but that doesn't explain the change in speed of the machine. She did download, pay for and install fixcleaner (which I never had heard of) to see if she could fix it herself. Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 3:07:48 PM, on 11/1/2012 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe C:\WINDOWS\system32\mfevtps.exe C:\Program Files\McAfee Online Backup\MOBK755backup.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.1.5\ToolbarUpdater.exe C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe C:\WINDOWS\system32\rundll32.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe C:\WINDOWS\system32\igfxpers.exe C:\WINDOWS\system32\hkcmd.exe C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe C:\Program Files\AVG Secure Search\vprot.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\FixCleaner\FixCleaner.exe C:\Program Files\DriverUpdate\DriverUpdate.exe C:\Program Files\Sony Corporation\Image Transfer\SonyTray.exe C:\Program Files\Microsoft Office\Office\FINDFAST.EXE C:\Program Files\Microsoft Office\Office\OSA.EXE C:\QUICKENW\QWDLLS.EXE C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE C:\WINDOWS\system32\wuauclt.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe C:\PROGRA~1\McAfee\MSC\McSync.exe c:\PROGRA~1\mcafee\SITEAD~1\saUpd.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\Program Files\Google\Chrome\Application\chrome.exe C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=mcafee&p=%s%s R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120820092718.dll O2 - BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.1.0.21\AVG Secure Search_toolbar.dll O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jp2ssv.dll O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O3 - Toolbar: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\12.1.0.21\AVG Secure Search_toolbar.dll O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" O4 - HKLM\..\Run: [vProt] "C:\Program Files\AVG Secure Search\vprot.exe" O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [FixCleaner] C:\Program Files\FixCleaner\FixCleaner.exe -boot O4 - HKCU\..\Run: [DriverUpdate] "C:\Program Files\DriverUpdate\DriverUpdate.exe" -boot O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE O4 - Global Startup: Image Transfer.lnk = ? O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll O18 - Protocol: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\12.1.5\ViProtocol.dll O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\mcsniepl.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Oracle\JavaFX 2.1 Runtime\bin\jqs.exe O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe O23 - Service: McAfee Online Backup Service (MOBK755backup) - McAfee, Inc. - C:\Program Files\McAfee Online Backup\MOBK755backup.exe O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe O23 - Service: vToolbarUpdater12.1.5 - Unknown owner - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.1.5\ToolbarUpdater.exe Attached are also the MBAM and Spybot logs from the last scans I did. mbam-log-2012-11-01 (15-39-10).txt SpybotSD.Report.txt
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