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Found 4 results

  1. Unable to update malwarebytes automatically or manually. I have also used the mbam support tool to clean install, already added application to windows firewall, already tried googles DNS servers for IPV4 and IPV6, already tried the registry update you've mentioned to force use IPV4 instead of IPV6. Sometimes after a fresh install manual updating will work but after 30 minutes to 1 hour it never works again. Reset network equipment no difference. Doesn't matter how many system restarts etc. I've tried disabling different protection layers inside of malwarebytes to see if that makes a difference and still have the same issue so re-enabled all. Happened all of the sudden between 3rd week of June and first day of July. Everything was working fine on all 20 PC's up until 2 weeks ago now every single PC malwarebytes is not updating. No changes have been made since in terms of windows updates or anything else. Malwarebytes was updated to the most recent version then next thing you know unable to update malwarebytes.... Already check windows security center and verified that windows defender is disabled and malwarebytes is turned on...Instead of having me follow all the same protocols which I already have followed every step from other posts i've seen over the past few days nothing you have mentioned to anybody has worked to remedy this issue. So please advise preferrably with a working solution. Also just so you know the other link you provide for malwarebytes direct download in other posts that version doesn't work either for updating. Something is wrong with malwarebytes. I wish I could actually install and older version of it but regardless if you have the full download or the older installer it still reverts and forces newer version to be installed. Its numerous computers Lenovo, HP, you name it. All running Windows 10 Pro version 21H1 or (21H2 full up to date). Malwarebytes is the only program that is having issues updating... When trying to update manually or automatically this is what happens below: Downloading stuck at 0% then gives the following message: Something went wrong: One or more items in the current update did not complete successfully. Please check your internet connection and try again. If you need more help, visit our support site. Nothing is wrong with the internet connection at all!!! Please provide me a version of malwarebytes that is pre 4.5.10 so I can atleast have things update instead of leaving all of the computers vulnerable which is not ok.
  2. We have Business version of Anti-Exploit and it is not updating on all computers, about 4 out of 36 updated to the latest anti exploit from The rest remained on I was able to get the other clients to update by manually downloading the latest anti exploit from your support site, but I want to make sure that when the next update comes around we will not run into the same problem. The database version and anti malware version on all clients seem to be updating just fine, it is only the anti exploit part having the issue.
  3. hi i have installed anti ransomware on windows 10 , its not up to date , how do i update it, and how do i know it has latest update,please clarify .
  4. My not up for renewal till Oct, 3-pc's anti-malware will not update as of the 14th May? I just double checked and I thought it said version 2.1.5 but it is actually It warns me it is out of date but it will not update I press Fix Now or update and nothing happens. I put in a support request via your email form on your site (that has a link for the forum that has two slashes at the end so it gives a page not found btw - I detailed that on your FB page you might want to fix that auto-responder email - be interesting to see if you suddenly get more forum members when it's fixed!) Anyway is this update the reason my anti-malware has suddenly stopped working? If so what can I do to fix it? I might mention that I updated windows yesterday (30 updates) I have windows 7 Ultimate. Tina
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