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We have Business version of Anti-Exploit and it is not updating on all computers, about 4 out of 36 updated to the latest anti exploit 188.8.131.52 from 1.09.2.1413. The rest remained on 1.09.2.1413. I was able to get the other clients to update by manually downloading the latest anti exploit 184.108.40.206 from your support site, but I want to make sure that when the next update comes around we will not run into the same problem. The database version and anti malware version on all clients seem to be updating just fine, it is only the anti exploit part having the issue.
My not up for renewal till Oct, 3-pc's anti-malware will not update as of the 14th May? I just double checked and I thought it said version 2.1.5 but it is actually 220.127.116.112 It warns me it is out of date but it will not update I press Fix Now or update and nothing happens. I put in a support request via your email form on your site (that has a link for the forum that has two slashes at the end so it gives a page not found btw - I detailed that on your FB page you might want to fix that auto-responder email - be interesting to see if you suddenly get more forum members when it's fixed!) Anyway is this update the reason my anti-malware has suddenly stopped working? If so what can I do to fix it? I might mention that I updated windows yesterday (30 updates) I have windows 7 Ultimate. Tina