Search the Community
Showing results for tags 'not opening'.
Found 3 results
Hiya! My other pc has had a problem where the real time protection was off and would not turn on and when i try running a scan it would give an error stating malwarebytes encountered a error while running a scan. This was not the latest 4 version of Malwarebytes. but the older 3 version I decided to unistall it from my programs, malwarebytes, Uniss001. Then i also tried to check from program install uninstall feature to make sure it was gone. I downloaded the latest installer from malwarebytes website and installed it. After installation, nothing happened nothing opened. i tried clicking open from the shortcut but no luck. I then downloaded the support tool (after some forum digging and learning what could be wrong) i used the advanced option to clean the system and have a reinstall. That went okay but still same thing, after install the app doesnt open at all no response. I then made a new user account for windows gave it admin rights and tried to see if i can run it there but still same problem it doesnt open. Then i ran the Farbar test as the support tool had downloaded it already and here we are! maybe i missed something basic or this is a underlying problem would appreciate your help! mbst-clean-results.txt FRST.txt Addition.txt
A prompted update notice has led to Malwarebytes not working. I have reinstalled. I have used the support tool and reinstalled. HELP!!
Hi Could someone please help me? I downloaded Malwarebytes on my HP windows 10 laptop and paid for the subscription. A couple of weeks back there was an update and since then Malwarebytes won't open. I uninstalled it and re-installed it with a message box opening really quickly and then closing. It still won't open. I tried running it as an administrator. I also have Kaspersky on the laptop and after doing a deep scan (thinking there might be some spyware on the laptop) nothing was detected. I've currently deleted/uninstalled Mlawarebytes but since I've paid the subscription I want to use it. Thanks in advance!