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Found 9 results

  1. After purchasing a premium license, I downloaded the file and installed it. There was an older installation on my PC from a previous paid license that had expired and would not run. When the new installation would not run, I uninstalled it and reinstalled, but still get the "Unable to connect the service" error pop up. Installed and ran FRST64 and mb-check that gave the zip file attached. Please advise next steps. Thank you, mb-check-results.zip
  2. What do I need to do to continue using the software on my new PC, if the old one has been discarded?
  3. From a subscriber: Just had an internet security alert on my computer. Audible and would not let me do anything to shut it down. I ran the Malwarebytes and also Spybot. Nothing showed up. I did "shut down" and restarted. It said to call Windows Tech support. ------- That sounds like typical ransomware to me. Normally MalwareBytes takes care of those. Is this a new type not yet recognized? The user is smart enough not to call the number. What do you recommend?
  4. Hi Guys, The website i created two weeks ago (http://virusmalwaretips.com) is blocked by Malwarebytes. I can assure you there is no malware or whatsoever on the website. It's just an informative website about viruses, malware, spyware and what you can do about it. Yes i also mentioned Malwarebytes as a really great tool to remove malware! Could you please unblock my website? Thanks!
  5. I kept having MWB pop up that a website was being blocked from Azurewebsites.net when I was not even moving around in my browser (was playing a game, but had browser up on my work site) It has popped up a few times today, but it seems to have only been today that it was appearing. What is happening? Also, I tried to clean my laptop with ADWcleaner and when I tried to remove the problems that it detected, it Blue Screened me and I had to restart. It still did not remove the things I needed removed though once it rebooted the system. What do I do?
  6. (first time posting here sorry if i'm doing something wrong or if my formatting isn't exactly up to standard) so today i was doing the usual using my computer i decided i wanted to get a different motion wallpaper for deskscapes or videopaper but might have accidentally downloaded from the wrong site i recognized that and took the zip file and scanned it with virustotal which detected various types of malware including ransomeware and a few trojans i quickly deleted the file, but it seems something might have slipped by since malwarebytes detected pup.optional.installcore i swiftly delete
  7. I want to install New version Malwarebytes Anti Malware on my pc but which version is latest can any one tell me please
  8. I get a ransom warning but no ransom is asked for.Only some programs are not properly working anymore. No word file or pictures are encrypted What ransomware.docx
  9. Hi, A new version of JRT was released today -- 8.0.0 The tool was rebuilt from scratch but remained a command line tool. Changelog: We've update the tool to be a bit smarter (by not running certain scans unless it's necessary) New icon! Added new heuristics Updated database Updated report Updated console output Updated Services whitelist (lots of Win 10 Services added) Updated Process whitelist Removed heuristics Bug fixes: Tool crashed when usernames had special character(s) Tool crashed when it could not gather Firefox profile name Tool ignored Ctrl+C command Thanks e
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