Search the Community
Showing results for tags 'network problem'.
-
All: I have been asked by a member of the DisplayLink support team, a tech solutions provider for (among things) USB-dock based graphics display, hot desking and other peripheral support, to share information with Malwarebytes, its users and, specifically, the Malwarebytes support team, regarding issues/conflicts that I experienced between the latest Malwarebytes for Windows software and the latest DisplayLink for Windows drivers and software; as well as to share the solution/steps that I came up with and discovered to solve my issue. I note that I am currently (i) a Malwarebytes premium subscriber (running Malwarebytes for Windows 4.0.4.49), and (ii) a DisplayLink software user (specifically, "DisplayLink USB Graphics Software for Windows 9.3 M0 drivers") with a USB 3.0 "Plugable UD-3900 Dual Display Universal Docking Station". The specific request from DisplayLink appears in its forums (in a response to my own "How To"-type posting) here (and/or at the top of page 2): https://displaylink.org/forum/showthread.php?t=64896&goto=newpost; and, as evidenced by the posting itself, a member of DisplayLink's tech support team (named Alban) would like to work together with Malwarebytes' team on fixing the below-described issue. The material substance of both my issue and the posting that I left in the DisplayLink forums is cut and paste hereinbelow (here’s the original link, with my post at the bottom of “page 1”: https://displaylink.org/forum/showthread.php?t=64896) ADDITION TO THE ABOVE: (18) Reinstall Malwarebytes. As an added measure, and whether or not this is superfluous or necessary is totally up to you: leave the "enable self-protection module early start" option (in advanced security settings) unchecked, as enabling this setting specifically "...changes the order of services and drivers associated with your computer's startup" (see the MB for Windows User Guide here: https://support.malwarebytes.com/docs/DOC-3564), and you want (or, at least I want) the DisplayLink "dlcdcncm" ethernet adapter driver for the USB dock loaded early on in the PC's startup process so that the internet (using ethernet, not WiFi) works right away at the Windows login screen (and during your boot process).
- 2 replies
-
- displaylink
- malwarebytes
-
(and 30 more)
Tagged with:
- displaylink
- malwarebytes
- usb
- usb 3.0
- docking station
- ethernet
- network
- network problem
- network connectivity
- dock
- ethernet adapter
- ethernet drivers
- drivers
- driver installation
- installation
- network failure
- installation failure
- support
- malwarebytes 4
- displaylink 9.3
- tech support
- malwarebytes for windows
- windows 10
- pc
- plugable
- universal docking station
- driver
- uninstall
- lan settings
- network connection lan
- network error
- display link
-
One day, my internet stops working on only this device. I dig around and see that my proxy had been set to something I've never seen. I had to check my LAN settings under internet/network options (which was initially grayed out, so I found out how to open it by changing the value in the registry) and see that I had been under 127.0.0.1:8080 proxy. All sources point to me starting in safe mode, changing proxy settings in the registry, and rebooting. This worked once but the proxy returned. I used Zemana, Hitman Pro, and AdwCleaner to help but they only seem to fix it until I restart, which is when the proxy returns. I feel like I've done everything. Then, I run AdwCleaner just to make sure. It tells me to restart the computer, as it always does after scanning and deleting detected files. However, I come back to login and it denies me on both my pin and password (which I tried to login multiple times, ensuring that I had been typing it in correctly). So I restart again. Now, I notice that the network won't connect at all, but my login works fine. I login and Windows prompts me toe restart after detecting issues. So it does that automatically. But now it's in a loop, forever logging in and restarting, all while being not connected to the network? Just a frustrated user, any help here?