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Hi there everyone! I have downloaded a file that turned out to be a malware. I quickly noticed that and tried to open Malware Bytes but unfortunately it was too late the malware has already took over my computer. I really need help ASAP since I have been notified that such virus can keep record of sensitive information. Also I have a lot of work stored on this computer. For now any antivirus including windows defender wont open. I noticed three new unusual tasks but I am not able to open them. Safe mode, malware bytes chameleon, SUPERAntiSpyware are all the methods I used but have not turned out to be successful. I think the virus skips the screen where I can go into safe mode specifically for the reason that it could remove it. Below are some screenshots of error messages that could be cause by the malware. ANY HELP would be appreciated. Thank you! PS I looked into other posts too but none seemed to fix my issue.
I have the same problem - Trojan.Agent.E.Generic is stuck in C:\WINDOWS\HOSTS, even after multiple quarantines. Each time I run the Malwarebytes scan, it shows up in the scan report, but when I check the hosts file, I can't see it (hidden files and operating system files are set to show). I ask Malwarebytes to remove the quarantined file, it tells me it's removed and need to restart. After restart, Malwarebytes reports removal failure. I am attaching a scanlog and files from Farbar. Thank you. mbscan3.txt Addition.txt FRST.txt