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Found 3 results

  1. Hi, I have msi GL62M 7RDx laptop. Suddenly, windows 10 boot up got slowed down nearly takes 10-15 min to get to the desktop view. After my laptop got started, I tried to open d: drive (internal) and it was even more slower. Then I have restated my pc, again booting time was longer and this time unable to access d: drive at and c: drive got slowed down too.Also, start menu was not working. Then I decided to reset pc with keep my files option but didn't see any improvement. So again did reset pc with remove files option, only windows installed drive.More or less same behaviour with only exception c drive got faster. One suspicious thing which I observed is in c drive a file called "nvcontainerrecoverynvdi...reg" (attached the image) got created and deleted every few seconds. Also, 2 more suspicious batch files in c:\windows\, nvcontainerrecovery.bat and nvtelemetry recovery.bat not sure whether this has any impact. Kindly help me to fix my laptop and also help me to recover my d: drive without losing data. Regards, Arv
  2. How should SCCM detect that Anti-Malware is installed? We used the default setting to look for the MSI Product code, but found that devices that have had the client uninstalled, still have that code. So they don't get the program reinstalled. What is the preferred way to detect that Malware Bytes is not installed?
  3. Below you can find the requested files attatched and some other files that go with a brief explanation of the situation: I just bought a MSI notebook two days ago. Today I must admit, I was trying to download and crack MS Office using the Office Toolkit program. As soon as I opened the toolkit and selected activate, my laptop turned off and then I got the BSOD with a "critical error" message. My notebook rebooted automatically but is running noticeabily slower since the incident a couple of hours ago. I bought the Bit Defender antivirus along with the notebook so I performed a scan but found nothing. Nevertheless, as minutes went by I received 2 notifications of intends of infections by trojans. I have uninstalled the Office exe file I downloaded along with the Toolkit, deleted all the files I could in Temp. I have also noticed that when I enter the security section in the control panel I can read that it says: "Bit Defender firewall is not active" and "Bit Defender antivirus is not active". I pressed "activate" in both of those options but didn't get a response. However, hen I open the Bit Defender it says that my notebook is protected, so that's weird. You can also find attached other images with the following additional info related to them: I read in the Bit Defender : "El archivo C:\Users\Andrei\AppData\Local\Temp\518e6ef9-9cb6-45ed-9f86-1431c5f4cc8d.tmp está infectado con Trojan.Generic.19932993. El virus ha sido bloqueado con éxito y su PC ya está a salvo" and "El archivo C:\Users\Andrei\Downloads\Sin confirmar 74621.crdownload está infectado con Gen:Variant.Ursu.40791. El virus ha sido bloqueado con éxito y su PC ya está a salvo. Both mean that those files have been infected with a Trojan but the virus has been successfully blocked and the PC is supposedly "safe"...... Also, I found that the BD blocked 13 apps, all labelled as Malware. The last image is the BSDO I got. MWB scan log.txt Addition.txt FRST.txt
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