Jump to content

Search the Community

Showing results for tags 'mobile charging overheat samsung'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • Announcements
    • Malwarebytes News
    • Beta Testing Program
  • Malware Removal Help
    • Windows Malware Removal Help & Support
    • Mac Malware Removal Help & Support
    • Mobile Malware Removal Help & Support
    • Malware Removal Self-Help Guides
  • Malwarebytes for Home Support
    • Malwarebytes for Windows Support Forum
    • Malwarebytes for Mac Support Forum
    • Malwarebytes for Android Support Forum
    • Malwarebytes for iOS Support
    • Malwarebytes Privacy
    • Malwarebytes Browser Guard
    • False Positives
    • Comments and Suggestions
  • Malwarebytes for Business Support
    • Malwarebytes Nebula
    • Malwarebytes Nebula Modules
    • Malwarebytes Endpoint Security
    • Other Malwarebytes Business Products
    • Malwarebytes Business Products Comments and Suggestions
  • Malwarebytes Tools and Other Products
    • Malwarebytes AdwCleaner
    • Malwarebytes Junkware Removal Tool Support
    • Malwarebytes Anti-Rootkit BETA Support
    • Malwarebytes Techbench USB (Legacy)
    • Malwarebytes Secure Backup discontinued
    • Other Tools
    • Malwarebytes Tools Comments and Suggestions
  • General Computer Help and Security Updates
    • BSOD, Crashes, Kernel Debugging
    • General Windows PC Help
  • Research Center
    • Newest Rogue-Ransomware Threats
    • Newest Malware Threats
    • Newest Mobile Threats
    • Newest IP or URL Threats
    • Newest Mac Threats
    • Report Scam Phone Numbers
  • General
    • General Chat
    • Forums Announcements & Feedback

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Location


Interests

Found 2 results

  1. Have Malwarebytes Mobile v2.1.1.16 on my Samsung Galaxy Core Prime (about 18 months old) with Android v5.1.1. (I am a paid subscriber of your PC MB products). Before installing the MB Mobile app, on my phone I had Settings icons, Developer Options turned on, and Stay Awake checked so when the phone is charging the home screen with icons is dimmed. Malwarebytes Mobile as part of its security settings considers Development mode On as an insecure setting. So I turned Development Options Off to make Malwarebytes Mobile happy. So when the phone is charging with this setting, a bright multicolored screen appears using more battery juice when charging and causes the phone to overheat to 95 degrees plus, with phone message on screen when unplugged it from charger (happened more than once) says it is cooling down and is hot and shutting down some background apps and the bottom of phone in a case felt quite warm. Another higher end model of Samsung phones was recalled in the fall, but not this phone. Over weeks of troubleshooting since Thanksgiving and have not had the problem since before Christmas when turned Developer Options back On with Stay Awake checked, I have not had the overheating problem. I have an app Cooler Master monitoring the phone's temperature. In my troubleshooting considering myself moderate to high tech minded, I replaced the battery with a new one (fortunately phone had removable battery), shut down the phone and removed the battery for a couple minutes and put it back in and started phone back up, and dimmed the display to about 60% (not big deal right now outside with low winter sunlight), but nothing really worked until changed the Developer Options Stay Awake setting back On which Malwarebytes Mobile does not like. I am looking to replace this phone within the next month not with Samsung (for safety cautious, not charging it overnight while sleeping), but posting here in case anyone else having this problem Malwarebytes Mobile with a Samsung as a possible, maybe not only the one, cause of phone overheating.
  2. Have Malwarebytes Mobile v2.1.1.16 on my Samsung Galaxy Core Prime (about 18 months old) with Android v5.1.1. (I am a paid subscriber of your PC MB products). Before installing the MB Mobile app, on my phone I had Settings icons, Developer Options turned on, and Stay Awake checked so when the phone is charging the home screen with icons is dimmed. Malwarebytes Mobile as part of its security settings considers Development mode On as an insecure setting. So I turned Development Options Off to make Malwarebytes Mobile happy. So when the phone is charging with this setting, a bright multicolored screen appears using more battery juice when charging and causes the phone to overheat to 95 degrees plus, with phone message on screen when unplugged it from charger (happened more than once) says it is cooling down and is hot and shutting down some background apps and the bottom of phone in a case felt quite warm. Another higher end model of Samsung phones was recalled in the fall, but not this phone. Over weeks of troubleshooting since Thanksgiving and have not had the problem since before Christmas when turned Developer Options back On with Stay Awake checked, I have not had the overheating problem. I have an app Cooler Master monitoring the phone's temperature. In my troubleshooting considering myself moderate to high tech minded, I replaced the battery with a new one (fortunately phone had removable battery), shut down the phone and removed the battery for a couple minutes and put it back in and started phone back up, and dimmed the display to about 60% (not big deal right now outside with low winter sunlight), but nothing really worked until changed the Developer Options Stay Awake setting back On which Malwarebytes Mobile does not like. I am looking to replace this phone within the next month not with Samsung (for safety cautious, not charging it overnight while sleeping), but posting here in case anyone else having this problem Malwarebytes Mobile with a Samsung as a possible, maybe not only the one, cause of phone overheating.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.