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Found 19 results

  1. Hi all, I've been in quite the pickle. Yesterday morning I got a mcAfee notification pop up that said "we've scanned your download and it's safe!" or similar, and this was "rundll32.exe" now, I know this is a system file and I had not downloaded anything while this occured, I wish I had taken a screenshot. To be safe I did a lot of different processes. First, I did a scannow on system32, all clear, nothing unusual there, I did a Mcafee full scan and it detected nothing, and Malwarebytes did not either. When I tried Windows Safety Scanner, this baffled me- it found 5 infected files on my e
  2. Conventional wisdom used to be that one should not run multiple real-time virus scanners simultaneously. I just discovered that my wife is running both the paid version of Malwarebytes (4.1.1.0.56) and the paid version of McAfee (16.0 R25 or 18.5, depending on where you look) on her Windows 10 Home machine (not sure which major version). Both real-time scanners are ON. Is that a bad idea? Should she turn one or the other real-time scanner off, or can they play well together nowadays? Thanks for any clarification! -- JCW2
  3. I have been hit with an adware that pops up saying, "YOUR MCAFEE ANTIVIRUS HAS EXPIRED!" It covers almost one third of my desktop. I have never had McAfee. I paid $59.99 to get rid of this adware. I ran Malwarebytes Premium over and over and it did not help. Searching on line, I found the Malwarebytes AdwCleaner ("Malwarebytes AdwCleaner employs innovative technology engineered solely to detect and remove these unwanted hitchhikers. It’s the cleaner of choice for home users and technicians.") It did remove this adware -- but it keeps coming back, over and over. Has anyone else en
  4. I have recently acquired a popup ad virus on my iMac (macOS High Sierra 10.13.6). This virus sends my multiple popup ads through out the day telling me my Nortons or McAfee has expired, My Mac has a virus sent from a mock apple website page and virus protection ads. Each popup includes costsimpleplay.com on the notification. I have blocked this site from notifications and popups with no success. When I run my Malwarebytes it tells my my computer is clean. I have found one site about this virus, however it only explains how to rid it on a PC. Please help!
  5. Hello! I am infected with something and I've reached the limit of my knowledge. My memory usage on my computer is high. Partly that' is not an uncommon occasion - I am a tab-a-hollic and can have 20-50 tabs open in Chrome, But I recognize that behavior, Its old and familiar. This is something new and different. The memory compression process is using 400,000k-700,000k on average and I've seen it use as much as 1200k this week. All the time. It's normal to see memory compression pop up when I close a memory greedy tab or two but it goes away after a minute or so. Now it's here all t
  6. Is it reasonable to run Malwarebytes alongside McAfee? Will running the 2 together have any noticeable effect on performance? I'm running Windows 10 64bit and have 16GB of memory. Thanks...
  7. Just within the last 2 days, I have had several clients install MalwareBytes 3.0.6.1469 via after mbam clean or existing upgrade. In three specific cases, the Windows 7 SP1 McAfee Security Suite 15.x from AT&T system immediately became slow and unusable. Another Windows 7 Pro SP1 client running current Thunderbird 45.7.0 lost all email folders and accounts when opened. Yet another client running Norton Business Suite 21.7.0.11 on Windows 8.1 Pro also was unuseable from slowness. Shutting down MalwareBytes 3.0.6.1469 resolved the problem on all systems. In all cases, reverting back to Malwa
  8. Hi, I recently purchased a new Asus desktop computer (i5, 16gb RAM) that came preloaded with Mcafee Internet Security Installed. The computer had been running fine until I installed Malwarebytes 3.0 with the real time protections enabled. Upon doing so my PC became so sluggish I was unable to perform any tasks. Even when I tried exiting out of Malwarebytes the program would not exit. After closing the program through task manager (painfully as it was so slow) my pc began responding normally. I have now added exclusions in MB for Mcafee, but when I try to add exclusions for Malwarebyte
  9. I have McAfee Multi Access that was provided to me by my ISP (New York's Altice/Cablevision). After the McAfee scans my system it claims I have a conflict with another anti-virus that's installed on my system. I can only presume that's MBAM3. Is there some setting I can adjust in MBAM3 or in MaAfee? Perhaps this is something that has to be looked at by the MBAM staff? Thanks for your help in this matter.
  10. A few years ago my father had McAfee Anti Virus installed on his PC, it was slowing down his PC too much so I removed it and installed a different brand of anti-virus software. He tried to cancel his subscription, emailing different McAfee addresses, but they would always tell him it was the wrong address. My father isn't very computer literate, but McAfee had made it as difficult as possible to find out how to cancel their subscription, they had hidden it away in an obscure location, which I eventually found for him when he told me about it. Anyway, he wrote to their head office, explaining t
  11. A MBARW popup has occurred twice stating ransomware detected and that the McAfee file, mcInst.exe was moved to quarantine (see attached). Both times after the alert when I went to the quarantine tab in MBARW, there is no file is shown in quarantine. I tried to locate the file in the system but am unable to locate the folder. Thanks
  12. Hi, I guess Malwarebytes Anti-Ransomware Beta is failing with this NVIDIA and McAfee, isn't it?
  13. Hi So last night i was an idiot and trusted someone on my friends list on steam and so I clicked a scam link he sent me thinking it was legit. I immediately realised my mistake but it was too late as he had already had access to my account and i was kicked out of steam and couldn't log on again. I then panicked and checked my e-mail address linked to my account, only to find that all my emails had gone and the only thing left was 1 folder from years ago. I then went onto my McAfee and completed a full scan only to find that nothing was detected. Anyway I then shut my pc off because I was worr
  14. When i try to download my McAfee Antivirus, i get the message " This Page Cannot be displayed " but internet is working fine. I also tried to check for Windows Update but windows says " could not search for update ". I have two computers one with Windows 7 and the other one is Windows XP & i am facing same problem on both. Please help me i have done the FRST Scan on my Windows 7 computer now and attached the files with this topic please check........ FRST.txt Addition.txt
  15. Hopefully someone can help, because after two straight days am at my wits' end. (The FRST log files are after this wall of text) It's a Windows XP SP3 machine, and the following was gleaned from Process Explorer program. Explorer.exe runs sluggishly immediately after logon, taking it's time to bring up the taskbar and desktop icons. It uses over half the processor (and Core 2 Duo 2.something GHz chip) when a window is opened (such as My Computer). It runs poorly but is at least stable, until it is given an internet connection. When connected, the main explorer.exe process then begins spawn
  16. Hi, Does running both Malwarebytes Anti-Malware Pro and McAfee SecurityCenter on my PC create problems? Do the two programs clash? I know that having the free version of Malwarebytes Anti-Malware doesn't conflict with McAfee SecurityCenter because it doesn't actually run all the time, but Malwarebytes Anti-Malware Pro *does* run all the time (as far as I know).
  17. About 2 weeks ago I started being bombarded with pop ups for advertising for various sites. I have McAfee pre installed on my machine and have just used it with pre set options. I ran a couple of scans and found nothing. I have since downloaded Malwarebytes trial and also found nothing. I am no expert by a long way but have a fair knowledge of terminology. Any help would be appreciated. I have attached a txt file with a list of some of the info I have gleaned from the address bar etc. Regards Mike R Malware sites.txt
  18. HELLO! ok, so i just got my pc two weeks ago, and i havnt really downloaded anything on it. But, no matter how many times i try to set my homepage or settings to google, when i press google chrome, it opens up three windows instead of one all with www.delta - something websites. and MCAFEE tells me every now and then someone with the ip address 192.168.3.35 is on my computer, i looked it up and i think its in italy somewhere. I went a little overboard with the anti viruses and have ad-aware antivirus, mcafee antivirus, norton anti virus, and SUPERantivirus. none of these detect anything
  19. I was asked to take a look at a Dell Optiplex 330 running Vista Business SP2 because it had picked up the ZeroAccess rootkit/trojan. The PC was running McAfee Security as a Service, but the subscription was no longer up to date. I have run MBAM several times, sometimes detecting the infection, sometimes not. McAfee was not removing the infection, only detecting/blocking it, so I removed McAfee and replaced with Microsoft Security Essentials so it would, at the least, remain updated. Running a full scan overnight detected the infection again. I tried removing and rebooting, but then the PC
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