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Found 1 result

  1. Salutations, When I use the context menu in windows to scan any drive other than c: I am told that explorer.exe has crashed and a report is being generated to find a solution. This is followed by explorer.exe is restarting. After explorer has restarted the scan completes normally. The following error appears in event viewer. As a temporary workaround, I have disabled context menu scans in MBAM 3.5.1 Settings. I am running Windows 7 Home with 8GB RAM. I have no idea how to troubleshoot this error to get "Scan with Malwarebytes" to function properly from the context menu. Please help? Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4 Faulting module name: mbshlext.dll_unloaded, version: 0.0.0.0, time stamp: 0x5abe91ea Exception code: 0xc0000005 Fault offset: 0x000007fedfc5f97e Faulting process id: 0xc8c Faulting application start time: 0x01d44eb7189320a5 Faulting application path: C:\windows\Explorer.EXE Faulting module path: mbshlext.dll Report Id: 392bd72d-baad-11e8-8858-e0ca949f8102
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