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Found 11 results

  1. I have a Windows 10 Home device that I am trying to assist the user to resolve an issue. The user is getting "The Requested Resource is in use" error, especially when she tries to run any EXEs. After a quickly look over, I noticed that she has Svcvmx.exe running and that it is in %UserProfile%\AppData\Local\ntuserlitelist\. It is blocking the ability to run any cleaner programs such as (MalwareBytes AntiMalware), starting the anti-virus program, etc. The only program that I have been able to run, so far is MBAR and it finds this and other items quickly, however it currently shows 7195 Malware Found, but is stuck in the "Not Responding" state. Any ideas?
  2. Hello, I have found on the task manager five windows process managers (32 bit) Every time I launch a game on steam, one or two of them would suddenly jump from 60% to 80% CPU usage. I have searched for a solution, scanned with malware-bytes free and adware cleaner, but nothing worked. Then I got mbar, but it just does not start. When I launch it, it would ask for administrator permission, and then nothing would happen. Malwarebytes log Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 12/22/17 Scan Time: 9:43 AM Log File: 6cf58efe-e726-11e7-901b-4ccc6a8170c6.json Administrator: Yes -Software Information- Version: 3.3.1.2183 Components Version: 1.0.262 Update Package Version: 1.0.3543 License: Free -System Information- OS: Windows 10 (Build 15063.786) CPU: x64 File System: NTFS User: MSI\Legitozone (H) -Scan Summary- Scan Type: Threat Scan Result: Completed Objects Scanned: 351463 Threats Detected: 5 Threats Quarantined: 3 Time Elapsed: 3 min, 52 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 5 PUP.Optional.RelevantKnowledge, C:\USERS\LEGITOZONE (H)\APPDATA\LOCAL\TEMP\~OSCD9C.TMP\RLXF.DLL, Removal Failed, [1136], [296186],1.0.3543 PUP.Optional.RelevantKnowledge, C:\USERS\LEGITOZONE (H)\APPDATA\LOCAL\TEMP\~OSCD9C.TMP\RLXG.DLL, Removal Failed, [1136], [296186],1.0.3543 PUP.Optional.Conduit, C:\USERS\LEGITOZONE (H)\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Profile 2\Sync Data\SyncData.sqlite3, Replaced, [532], [454835],1.0.3543 PUP.Optional.Conduit, C:\USERS\LEGITOZONE (H)\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Profile 2\Web Data, Replaced, [532], [454835],1.0.3543 PUP.Optional.Trovi, C:\USERS\LEGITOZONE (H)\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\Profile 2\Web Data, Replaced, [4703], [454808],1.0.3543 Physical Sector: 0 (No malicious items detected) (end) Adwarecleaner log # AdwCleaner 7.0.4.0 - Logfile created on Fri Dec 22 14:57:08 2017 # Updated on 2017/27/10 by Malwarebytes # Database: 12-21-2017.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwarebytes.com/support ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** PUP.Optional.Legacy, C:\ProgramData\Tencent PUP.Optional.Legacy, C:\ProgramData\Application Data\Tencent PUP.Optional.Legacy, C:\Users\All Users\Tencent ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries. ************************* C:/AdwCleaner/AdwCleaner[C0].txt - [2112 B] - [2017/11/2 23:13:50] C:/AdwCleaner/AdwCleaner[C1].txt - [1556 B] - [2017/11/26 5:31:49] C:/AdwCleaner/AdwCleaner[C2].txt - [1564 B] - [2017/11/27 15:30:46] C:/AdwCleaner/AdwCleaner[S0].txt - [2059 B] - [2017/11/2 23:13:30] C:/AdwCleaner/AdwCleaner[S1].txt - [1590 B] - [2017/11/26 5:25:15] C:/AdwCleaner/AdwCleaner[S2].txt - [1449 B] - [2017/11/26 5:28:29] C:/AdwCleaner/AdwCleaner[S3].txt - [1414 B] - [2017/11/27 15:29:53] C:/AdwCleaner/AdwCleaner[S4].txt - [1423 B] - [2017/12/1 21:59:41] C:/AdwCleaner/AdwCleaner[S5].txt - [1491 B] - [2017/12/2 15:42:21] C:/AdwCleaner/AdwCleaner[S6].txt - [1559 B] - [2017/12/6 19:20:20] C:/AdwCleaner/AdwCleaner[S7].txt - [1627 B] - [2017/12/10 2:8:35] C:/AdwCleaner/AdwCleaner[S8].txt - [1823 B] - [2017/12/22 14:35:53] ########## EOF - C:\AdwCleaner\AdwCleaner[S9].txt ##########
  3. I'm not getting an answer on this in the MBAE forum. MBAR seems like it's most responsible for me seeing the TMP files. What's that about? MBAE and MBAR, Access Denied, visible TMP files - Anti-Exploit Beta - Malwarebytes Forums . . . https://forums.malwarebytes.com/topic/214152-mbae-and-mbar-access-denied-visible-tmp-files/
  4. I'm trying both of these: MBAE and MBAR I see that they don't auto-update. How often do they update? MBAE gives you the version number in the file name, but not MBAR. Any idea why? That's useful to know. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - MBAE 1.10.1.41 . . . mbae-setup-1.10.1.41.exe 1.11.1.18 . . . mbae-setup-1.11.1.18.exe MBAR mbarw-setup-consumer-0.9.18.807.exe . . . 0.9.18.807-1.1.117 mbarw-setup-consumer-0.9.18.807.exe . . . 0.9.18.807-1.1.86
  5. JustTryinToFixMyBaby

    mbar not responding mid-scan

    RUNNING WINDOWS 7! I logged on my computer the other day and realized Explorer.exe was taking over 80% of my CPU. But that wasn't all. There was two "client" applications running(according to task manager) and a couple of vxmclients running in processes, that would also take up 10%. I searched the problem, nobody had a real answer. I decided to turn to mbar. I scanned a probably 3-4 times and it would find malware, but it would freeze and not respond every time. I decided to separate the areas to scan. First I did drivers, it found 1, and cleaned it up(woo!). Then sectors, didn't find anything. System is where it found a lot, but froze up. Yes, I updated it every time. I'm sorry if this is rude in any way, I am really frustrated(not at you). As you can tell from my username, it is my baby. Any help is extremely appreciated.
  6. Hey guys, sorry about necro-ing this thread but I do have the exact same issue as EniNeu A scan with GMER reveals this as well : Service C:\WINDOWS\system32\drivers\WdBoot.sys (*** hidden *** ) [BOOT] WdBoot <-- ROOTKIT !!! Service C:\WINDOWS\system32\drivers\WdFilter.sys (*** hidden *** ) [BOOT] WdFilter <-- ROOTKIT !!! Service C:\Program Files (x86)\Windows Defender\MsMpEng.exe (*** hidden ***) [AUTO] WinDefend <-- ROOTKIT !!! I am wondering if I should attempt deletion through GMER or if there is a better way. Just in case this might be a false positive I've attached a log of the complete scan. Thank you in advance CHRONOS gmer scan 03.05.17.log
  7. First of all, Thank you this forum and staffs for providing solutions. I had "Resources in use" when starting antivirus or antispyware programs - similar to other users that I read here. Unable to start any antivirus or software at all. Windows defender can be run but did not detect anything. log files attached if staff can shed light on what kind of virus it is. CanNOT run Malware Anti-Rootkit Beta (or MBAR). It gave "Resource in use" error message I finally were able to run the MBAR that I could NOT run before. It may be because I "end task" some suspected processes and deleted some Registry entries related to the said processes. Took many tries and lots of methods recommended by staffs here. None worked until somehow were able to run the MBAR, as mention before, then "clean up," restart and running antivirus and antispyware scans now. Usually, I run both SuperAntispyware and MalwareBytes and it solved all the problems. Again, thank you MalwareBytes forum ! JRT1.txt FRST_28-03-2017 00.31.41.txt Addition_28-03-2017 01.37.00.txt MalwareBytes-after.virus.removed.txt
  8. Hello Malwarebytes Support, I am inquiring about Malwarebytes Anti-Rootkit Beta detecting a possible rootkit due to appinit_dlls being present, and upon clicking yes to remove the registry value, MBAR crashed. I restarted the application and it replied it did not detect any malware. The only system change I made between today and yesterday was the addition of Zemana Anti-Logger, as HitmanPro.Alert kept crashing and failed to encrypt my keystrokes. I confess I immediately removed Zemana Antilogger and ran Norton Antivirus's full scan, MBAM's Full Scan, and MBAR's full scan. I fell asleep with my PC connected to the Internet last night, but am unsure if that would be an issue considering it was solely downloading a Steam title. Thank you for the assistance! FRST.txt Addition.txt
  9. Okay, I think this is probably my first post on the forums, so I apologize for being a noob and doing whatever annoying things noobs do before they get a clue. That said, I am pretty positive I have a rootkit. It's a quiet and crafty sort; from the beginning there were no obvious signs of infection, there wasn't any slowing or memory leaking, no unusual traffic noted. I felt like something was off, but I couldn't pinpoint what until I got the first warning message from MBAM (see Exploit Blocking below). Now I notice that all my desktop icons are rearranged and suddenly there is a bit of dead space at the bottom where I can no longer move any icons, though that's kind of the least of my worries. Please see all the notes below and txt files (assuming I can figure out how to attach them!). I believe the initial infection came from a popup/pop under (can't recall which, sorry!) at http://www (dot) nowvideo (dot) sx/video/11bb079eff255 while using Chrome. Yes, I run AdBlock Plus, Ghostery, and have all my many browsers configured to block popups, and I never have any issues on any other sites, but this one managed to get around all that. I threw everything I could think of at this but I really just feel like I'm chasing it from one corner to another. Any help would be thoroughly appreciated. MBAM: * Initial error message that an exploit was blocked in Powershell (see txt file) * Scans Clean - All Scans * Starts up as normal, except Web Protection is shut off * On first load, Web Protection can be re-enabled * At some point, Web Protection with return to off, and Exploit Protection goes with it * Exploit Protection can be re-enabled, but it will switch off again * On attempting to re-enable Web Protection, it will forever say "Starting..." until next reboot ~~~ MBAR: * Scans clean ~~~ Avast: * Scans clean ~~~ TrendMicro Housecall: * Scans clean ~~~ GMER: * Initially found the following: Service C:\WINDOWS\system32\drivers\WdBoot.sys (*** hidden *** ) [BOOT] WdBoot <-- ROOTKIT !!! Service C:\WINDOWS\system32\drivers\WdFilter.sys (*** hidden *** ) [BOOT] WdFilter <-- ROOTKIT !!! Service C:\Program Files (x86)\Windows Defender\MsMpEng.exe (*** hidden ***) [AUTO] WinDefend <-- ROOTKIT !!! * Attempted deletion (through GMER) of all three, but WdBoot failed. ~~~ aswMBR: * Ran after GMER. The service below popped up, but aswMBR was unable to fix the issue (see full log). 23:05:02.343 Service WdBoot C:\WINDOWS\system32\drivers\WdBoot.sys **LOCKED** * Subsequent attempts to run aswMBR result in BSOD for the reason "Page fault in non-paged area" and then forced restart. ~~~ JRT: * Nothing to report ~~~ HitmanPro: * Found buckets of cookies in all browsers, including Internet Explorer and Edge which I NEVER use. All cookies were deleted. This was the initial confirmation something was up. ~~~ rKill: * A couple of issues popped up, nothing glaring... See txt. ~~~ ADW Cleaner: * No issues found ~~~ FRST: * See txt ~~~ RootKitRemover (McAffee): * Scanned Clean hijackthis 2-14-17.log MBAM - Exploit Blocked.txt Rkill 2-13-17.txt aswMBR 2-14-17.txt FRST 2-14-17.txt GMER Full 2-15-17.log GMER Pert 2-15-17.txt
  10. 1. Malwarebytes 3.0 premium/trial and beta stand-alone protection agents Let's consider this scenario. We have a user that uses Malwarebytes 3.0 premium or trial but he/she also wants to beta test at least 1 stand-alone protection agent. While there is no reason to do this at this monent considering this timeline: <table border='1'> <tr> <th>Stand-alone protection agent - latest public beta</th> <th>Announce date</th> </tr> <tr> <th>Malwarebytes Anti-Ransomware v.0.9.17.661</th> <th>September 6</th> </tr> <tr> <th>Malwarebytes Anti-Exploit v1.9.1.1280</th> <th>December 5</th> </tr> <tr> <th>Malwarebytes 3.0</th> <th>December 8</th> </tr> </table> this issue will definitely come into play later on. At this moment it is safe to assume that Malwarebytes 3.0 includes these agents functionalities as it is implemented in their latest versions outlined in this table, but this is meant to change. I theoretically see only one way for this - disable the real time protection layer in Malwarebytes 3.0 that the user intends to substitute with the beta agent implementation. While this looks like a neat workaround it has some problems: -Malwarebytes 3.0 will keep bragging that one or more protection layers are disabled; -I didn't test this, there could be conflicts - most likely device drivers overlaps and is unsupported. Updated: made a check with Autoruns and definitely there will be drivers overlaps (mbae64.sys and farflt.sys). Related: https://forums.malwarebytes.org/topic/191882-how-install-malwarebytes-30-anti-exploit-free-in-the-same-time/ 2. Late alert about protection disabled during database update This known issue is pretty annoying considering that nobody mentioned the fact that this alert which comes late informing about an event that has already expired also steals input focus. Most comprehensive thread: https://forums.malwarebytes.org/topic/191921-not-fully-protected/ 3. The dashboard doesn't mention database version and most importantly last definition update The dashboard only mentions if databases are current. Although I can lookup database version in Settings - About, the time of last definition update can only be looked up from logs: %ProgramData%\Malwarebytes\MBAMService\dbupdate.log This needs improvement. 4. Reports panel needs some organising per days. It will quickly get cluttered.
  11. Blackmagic

    MBARW DISABLED

    Hello, I had D/L the Beta of MBAR, and it was working fine. After about a month, I noticed in my tray that it got a message that said..... "Anti Ransomware Protection is Disabled". So I clicked on "Fix Now" AND Start Protection. Neither one worked and MBAR Software sits, disabled on my computer. I am running version (BETA) 0.9.16.484 I am running Windows 10 on a new HP Pavilion Computer. Any help, Tips ect would be appreciated.
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