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Found 10 results

  1. One of my clients computers has suffered with BOSD twice in the last week. I have included some snapshots from "BlueScreenView" below and attached mb-check-results,FRST.txt and Addition.txt files for extra info. Can someone please help me resolve this issue. Rgds Rod mb-check-results.zip Addition.txt FRST.txt
  2. Hi there admin friends, I recently updated my infrequently used PC with a new Windows 10 update. Upon immediately doing so, I was stuck in an autorepair loop that I could not, for the life of me, get out of. Within my tinkering, I was able to boot up to see the following BSOD: "Your PC/Device needs to be repaired The operating system couldn't be loaded because a critical system driver is missing or contains errors. File:\WINDOWS\System32\Drivers\mbamswissarmy.sys Error code: 0xc000007b Chose one of the options below to address this problem..." I have a FRST file for you guys to work your magic with! Any help with this would be greatly appreciated. Thank you! FRST.txt
  3. Help!!!! Windows 10 (surface pro 2) cant boot. Malwarebytes asked me to reboot because web protection was inactive (and something about a rootkit) and now im stuck. Cant repair. Cant restore. I have entered my recovery key at least 20 times.... My srttrail.txt said something about mbamswissarmy.sys and bootres.dll. I have disabled signature check and it didnt work. I need computer surgery!!! FRST.txt
  4. Had this for the last couple of days. I am assuming the BSOD happens when malwarebytes scans late at night when I am asleep: Unable to rename mbamswissarmy.sys (I guess you don't want the bad guys renaming it or elevating permissions either.) any idea on a fix? BSOD 150218.docx
  5. HI, I am on Windows 10 Pro and I am stuck on the recovery of Windows 10 regarding the MBAMSwissArmy.sys file either missing or corrupt with Error Code: 0xc0000225. I am attaching the screenshot of the error and I have also run FRST64 and I am attaching the scan results with this mail. Please help me to resolve this issue as I don't have any backups to get back to the original state. Thanks Sunny FRST.txt
  6. My PC was recently stricken down whilst watching youtube videos, resulting in my PC (windows 7) becoming trapped in a never ending nor successful boot or repair loop. After trying the automatic repair, system restore (no restore points) and booting in safe mode all unsuccessfully, my PC then simply started showing me a "windows failed to load" screen with mbamswissarmy.sys being the alleged perpetrator. I've been looking into this a lot the last couple of days, so I went ahead and used FRST on my broken pc via flash drive. Literally any morsel of help would be YUGELY appreciated, and my frst log is attached. FRST.txt
  7. Hi, This morning I woke up to my laptop finishing a Win 10 update, but a few things seemed wrong. At first there was no audio, so I restarted. Then the audio was way too loud, so I thought something might be wrong with the driver, and I restarted. This whole time, Malwarebytes was trying to download an update, same as it usually does every so often. After I finally gave in and updated, I restarted again. After that, I got a BSOD saying mbamswissarmy.sys was corrupted and that Windows 10 was gathering data to try to repair. The repair failed and now I'm in an automatic repair loop, where the repair fails and directs me to a Logfile called SrtTrail.txt or something. I don't have any restore points to go back to, and resetting the computer "keeping personal files" fails instantly too. I can access the command prompt, though it's a bit weird because it says X:\windows\system32> when I thought my hard drive was C:\. But I've seen other topics about this get resolved here with some kind of FRST tool? I do have an external hard drive with some free space on it that I can use as a USB drive. If there's a way to fix this issue, I'd greatly appreciate any help. Thanks!
  8. ok so today i was on my computer and everything was fine, then the malawarebytes tray application popped up and said "scan complete. there may be one or more viruses on your computer" or something along those lines bec i wasnt really paying attention but i found the forum where someone had the same original problem as i did, but mine is different now, but here is the forum post that was like my problem. so i read through it and it was exactly like my problem, but before i found this forum, i found a differant one and followed the instructions there, but they were for a differant problem that was simular to mine, but just made my problem worse, i am linking that forum as well to show u what i did. http://www.techsupportforum.com/forums/f217/solved-startup-repair-cannot-repair-this-computer-automatically-768938-2.html at post #39 it gave me the screen on startup "Windows has failed to start. A recent hardware or software change might be the cause. to fix the problem: 1.Insert your windows installation disc then restart your computer. 2.choose your language settings then click next. 3.click "repair your computer." if you do not have this disc, contact your system administrator or computer manufacturer for assistance. File: /windows/system32/drivers/mbamswissarmy.sys status: 0xc0000098 info:windows has failed to load because a critical system driver is missing or corrupt." and now i dont know what to due bec there is no other person who is stupid to follow instructions on a forum without making sure it fits their situation exactly. please help.
  9. A few days ago I encountered a problem where I got stuck on automatic repair loop on my desktop. It began after I shutdown my computer, only to realise minutes after leaving that it was still turned on. I returned to find it at the page that says "Your PC did not start correctly". Since then I have been unable to get into my computer, repeatedly being directed to that page. Ive tried restarting, startup repair, and even system restore but none of it works. SrtTrails.txt says that the root cause is a corrupted mbamswissarmy.sys and I found out it was something to do with malwarebytes that I have on my computer hence I came here. I found a thread with people experiencing the same problem as me and I was made aware of some farbar recovery system tool that might help solve my problem. My issue is that I am not very knowledgeable about it so I require a complete guide from step 1 as to how to fix my desktop. I have no backups whatsoever and my files inside the computer are extremely important to me so I appreciate any quick assistance.
  10. Before I begin, I am running a Windows 7 Professional 64-bit OS. I was clearing out some stuff in my D drive (drive without the system files) and I happened upon an (innocuous) User folder. Thinking it was from Origin, I deleted it (it was about 6 GB) and now, my computer is in a bootloop. The boot critical error at the bottom of the error log was from a certain mbamswissarmy.sys. Since I remember that "mbam" was malwarebytes, here I am. Can someone please help me?
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