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Found 1 result

  1. Hi there I am having an strange problem since the first release of MALWAREBYTES version 3 so , as of today , I had to uninstalled MALWAREBYTES V3 due to up-going problem with my anti-virus which it cause an connectivity issue to my laptop to not connected to a router / modem device . and when I ran a network diagnostic built-in the windows system then I get an error message , I have ran it to attempting to fix any problems founds but I get error message. anyway , I Have suspected of my ant-virus which it turns out to be the cause of blocking the connection /the cause to windows troubleshoot tools to have an errors while running it’s scans .so , after all those I had to completely remove the anti-virus and via REVO uninstaller and by using their Removal tool to fully solving the networking problems ! and now I had to completely uninstalled MALWAREBYTES (mb3-setup-consumer-3.5.1.2522-1.0.441-1.0.6669.exe) from my system via Control Panel\Programs\Programs and Features and then using both MB-clean and MBST tool to trying to remove any MB-V3 leftover files/folder in the registry , while I’m looking in registry I’ve been noticed some of entries behind MB version 3 will not be removed either by the MALWAREBYTES Uninstall option or by even revo uninstaller !!!! so , when I try to delete any of those entries then I instantly get this error message blow and I not really sure why also the uninstall process got hang for awhile or sometime for forever in both normal mode and in the safe mode , moreover of that I have been waiting for the uninstall process to be done more then 10 minutes and it got hang and nothing works until I have been to forced to kill the running processes of MB which is (mbamservice) this MBAM service is not just to cause one problem but it causing more then one issues just like high ram usage and more others ! and been running all of those MB-clean tool mbam-clean-2.3.0.1001.exe and mb-clean-3.1.0.1035.exe and mb-support-1.1.2.471 tools and they unable to clean-up all leftover registry keys belong to MALWAREBYTES V3 and it says failed ! so how do I remove those locked registry keys related to MB ???? also , I had to make my own script to at least to remove some of the registry entries of the MB so some of entries were removed successfully and some of are still locked and can not be removed !!!! so any help to remove those from the windows system registry ???? quick question : why mbamservice processes is running in task manager even in safe mode? yeah I know mbamservice processes it will be running in the normal mode with all it’s problems .and why is mbamservice processes is cause to hanging of the uninstalling process in both windows - modes ???? HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MBAMPROTECTION error deleting key cannot delete LEGACY_MBAMPROTECTION; error while deleting key. error deleting key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MBAMSWISSARMY cannot delete LEGACY_MBAMSWISSARMY; error while deleting key. error deleting key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MBAMWEBPROTECTION cannot delete LEGACY_MBAMWEBPROTECTION error while deleting key. MBST-log file blow : 2018-09-07 01:39:07.630 MBST-Clean Log Version: 1.1.2.471 2018-09-07 01:39:07.630 Log Path: C:\Users\\Desktop\mbst-clean-results.txt 2018-09-07 01:39:07.640 User Account Type: Administrator 2018-09-07 01:39:07.640 Date/Time Log Created: 2018-09-07 01:39:07.640 2018-09-07 01:39:07.640 Operating System: Windows 7 Service Pack 1 x64 2018-09-07 01:39:07.640 2018-09-07 01:39:07.640 ====================================================== 2018-09-07 01:39:07.640 Pre-Reboot Cleanup 2018-09-07 01:39:07.640 ====================================================== 2018-09-07 01:39:07.640 OpenService MBAMChameleon failed (1060) 2018-09-07 01:39:07.640 Deleted registry key: (SOFTWARE\Classes\AppID\{1F7896AD-8886-42CD-8ABD-7A1315A3A5F2}) 2018-09-07 01:39:08.191 OpenService MBAMChameleon failed (1060) 2018-09-07 01:39:09.822 Post reboot settings were configured successfully 2018-09-07 01:40:48.210 2018-09-07 01:40:48.226 ====================================================== 2018-09-07 01:40:48.226 Post-Reboot Cleanup 2018-09-07 01:40:48.226 ====================================================== 2018-09-07 01:40:49.599 Deleted registry key: (SOFTWARE\Malwarebytes) 2018-09-07 01:41:18.329 2018-09-07 01:41:18.329 ====================================================== 2018-09-07 01:41:18.329 Install Malwarebytes for Windows 2018-09-07 01:41:18.329 ====================================================== 2018-09-07 01:41:18.329 User choice for reinstall prompt (No clicked) MB-clean log blow : 2018-09-07 01:27:23.666 mb-clean:3.1.0.1035 @ Malwarebytes. All rights reserved. 2018-09-07 01:27:24.386 No Malwarebytes software installed. 2018-09-07 01:27:29.208 Trying to delete REG key: HKCU\SOFTWARE\Malwarebytes 2018-09-07 01:27:29.208 HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist. 2018-09-07 01:27:29.208 HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist. 2018-09-07 01:27:29.208 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt 2018-09-07 01:27:29.208 HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist. 2018-09-07 01:27:29.208 HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist. 2018-09-07 01:27:29.208 HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist. 2018-09-07 01:27:29.208 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection 2018-09-07 01:27:30.248 Trying to delete path C:\ProgramData\Malwarebytes\ 2018-09-07 01:27:30.248 Cannot delete path C:\ProgramData\Malwarebytes\, reason:(The system cannot find the path specified.(error=3)) 2018-09-07 01:27:30.248 Trying to delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\ 2018-09-07 01:27:30.248 Cannot delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\, reason:(The system cannot find the path specified.(error=3)) 2018-09-07 01:27:30.248 Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\ 2018-09-07 01:27:30.248 Cannot delete path C:\Program Files\Malwarebytes\Anti-Malware\, reason:(The system cannot find the path specified.(error=3)) 2018-09-07 01:27:30.248 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService 2018-09-07 01:27:30.248 Trying to delete REG key: HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService 2018-09-07 01:27:30.248 --------END OF LOG FILE ---------- 2018-09-07 09:50:21.077 mb-clean:3.1.0.1035 @ Malwarebytes. All rights reserved. 2018-09-07 09:50:21.767 No Malwarebytes software installed. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist. 2018-09-07 09:50:23.357 HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection does not exist. 2018-09-07 09:50:24.057 Trying to delete path C:\ProgramData\Malwarebytes\ 2018-09-07 09:50:24.057 Cannot delete path C:\ProgramData\Malwarebytes\, reason:(The system cannot find the path specified.(error=3)) 2018-09-07 09:50:24.067 Trying to delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\ 2018-09-07 09:50:24.067 Cannot delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\, reason:(The system cannot find the path specified.(error=3)) 2018-09-07 09:50:24.067 Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\ 2018-09-07 09:50:24.067 Cannot delete path C:\Program Files\Malwarebytes\Anti-Malware\, reason:(The system cannot find the path specified.(error=3)) 2018-09-07 09:50:24.067 --------END OF LOG FILE ----------
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