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From https://forums.malwarebytes.com/topic/255169-win7-system-hijacked-through-firefox/?do=findComment&comment=1352928: Good question. https://www.malwarebytes.com/products/ positions Malwarebytes Browser Guard as supplemental to desktop security and mobile security. However there's a long tradition of people assuming that a desktop solution will be comprehensive, so I suspect that: many readers will not page down – many people simply do not discover Malwarebytes Browser Guard. From the blog post Browser Guard combats privacy abuse, tracking, clickbait, and scammers | Malwarebytes Labs: – quite verbose (five paragraphs, 163 words) followed by a large animated GIF. In retrospect it might have been better to have an unambigous "Yes" plus a link to relevant product information. However … … the product page https://www.malwarebytes.com/browserguard/ does not mention that it can/should be installed alongside desktop or mobile solutions. This page might benefit from a simple table – not too verbose – that lays out the additional protection when Malwarebytes Browser Guard is installed alongside a desktop or mobile solution. No mention of Malwarebytes Browser Guard at https://www.malwarebytes.com/mac/ or https://www.malwarebytes.com/premium/. ☑ https://www.malwarebytes.com/chromebook/#cms-section-2 does recommend installing the extension. The press release Malwarebytes Press Center - News & Events | Free Malwarebytes Browser Guard Combats Privacy Abuses, Tracking, Clickbait, Unwanted Ads and Tech Support Scammers: described Malwarebytes Browser Guard as a comprehensive browser security solution did not hint that the solution is supplemental (to desktop and mobile solutions). Side notes No RSS or XML feed for https://press.malwarebytes.com/ or https://blog.malwarebytes.com/. This can make it quite difficult for people to catch up on things. UX: the LOAD MORE button at https://blog.malwarebytes.com/ is unnecessarily far from the foot of the page, so I can't simply key End before using the button. It's necessary to key Page Up after going to the end. The product page describes Malwarebytes Browser Guard Premium but there's no such product (it's free, not premium).
I recently received an annual renewal notice for Malwarebytes Anti-Exploit from Cleverbridge. I was under the impression that with the update of Malwarebytes to 3.0, that the Anti-Exploit product was incorporated into MBAM and, if I recall correctly, MBAE was automatically removed as part of the install of MBAM 3.0. If this is so, why would I want to continue to pay for the MBAE product? I posed this question via the online contact form and got a reply from "Malwarebytes Customer Success" (what a misnomer that is!) that tells all about Cleverbridge but doesn't answer my question. I replied: "I think you missed the point of my message. Why should I renew MBAE if its features are already incorporated in MBAM 3?" The response I received today appears to be a canned response requesting that I download mb-check and FRST and send the reports back to MB. I replied saying: "Why on Earth should I download two pieces of software and provide you with all of the diagnostic info when I asked a marketing/product question and am not asking for help with a technical issue? PLEASE READ AND RESPOND TO MY ORIGINAL POST..." I have had a Lifetime License to MBAM Pro since 11/12/2013. What does it to get the attention of a real, thinking human being to provide an appropriate answer to a simple question???