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Found 19 results

  1. I am unable to schedule scans in Malwarebytes Premium. I generally schedule scans for 2:00 AM but no matter how many times I schedule the scan the schedule doesn't save properly.
  2. I have a desktop (Dell XPS 8930 SE, purchased last October) and a brand new Dell XPS 15 7590 laptop that I received Friday past. The 2004 version update has not yet been offered for the desktop, but it appeared on Saturday for the new laptop, so I let it update to 2004. There were immediate stability issues after the install and Bitdefender was having difficulties loading after reboots, but would eventually get itself, and its services, going after about five minutes. I should note that I did not do any cloning or restores to dissimilar hardware; all of the programs on the laptop, including
  3. I have been hit with an adware that pops up saying, "YOUR MCAFEE ANTIVIRUS HAS EXPIRED!" It covers almost one third of my desktop. I have never had McAfee. I paid $59.99 to get rid of this adware. I ran Malwarebytes Premium over and over and it did not help. Searching on line, I found the Malwarebytes AdwCleaner ("Malwarebytes AdwCleaner employs innovative technology engineered solely to detect and remove these unwanted hitchhikers. It’s the cleaner of choice for home users and technicians.") It did remove this adware -- but it keeps coming back, over and over. Has anyone else en
  4. From https://forums.malwarebytes.com/topic/255169-win7-system-hijacked-through-firefox/?do=findComment&comment=1352928: Good question. https://www.malwarebytes.com/products/ positions Malwarebytes Browser Guard as supplemental to desktop security and mobile security. However there's a long tradition of people assuming that a desktop solution will be comprehensive, so I suspect that: many readers will not page down – many people simply do not discover Malwarebytes Browser Guard. From the blog post Browser Guard combats privacy abuse, tracking, clickbait, and sc
  5. I came across the following post on Malwarebytes Premium with Windows Defender on the Microsoft forum: https://answers.microsoft.com/en-us/protect/forum/all/windows-defender-and-malwarebytes-for-windows-10/4dd0de10-eec1-4a67-b933-727cc5e931e5 Malwarebytes Premium has a real-time scan and on the Microsoft forum they discussed that any other real-time program Anti-Malware program will turn off Windows Defender,. My question is if this still true? If this is true, what is then the point in buying Malwarebytes Premium when Malwarebytes Free doesn't turn off Windows Defender?
  6. Hi there . I come up with an interesting issue with a new problem of the Malwarebytes version 4 beta . the problem is that when I had to double-clicking on MBAM tray icon to open the GUI and the program goes unresponsive (Malwarebytes not responding) and then it show the "MBAM" name in the header instead of the "Malwarebytes premium" so the MB v 4 beta it will either be crashed or unresponsive or even both at this point ! Has anyone’s facing the same issue ? here a screen grab of the problem my Malwarebytes version is 4.0.2 beta My OS is windows 10 home edition 64-
  7. I have Malwarebytes Premium 3.3.1. My Malwarebytes’ Web Protection is off, and it can’t be turned on. On Malwarebytes’ webpage “Malwarebytes for Windows Real-Time Protection turns off” Malwarebytes offers two workarounds for this: 1. Upgrade to the latest version of Malwarebytes. 2. Add Malwarebytes to your anti-virus’ exceptions. #1 is of no help to me, since I’ve already got the latest version. So I tried to implement #2. To declare exceptions in my anti-virus app, I can select processes from a list, or manually enter them. The only Malwarebytes process tha
  8. Hi there. Like dozens of other MWB users, I have been getting that notification 'Real Time Protection Turned Off' and like dozens of MWB users I have reinstalled several times. Used the MWB tool to clean the program off to then reinstall. Rebooted dozens of times, and finally listed all the recommended 'exclusions' to Kaspersky (see screenshot). Nothing is working. I'm paid up PREMIUM for two years. For the first couple of months it was fine. Now I get the notification every day, several times a day. I have the latest version (reinstalled... again... yesterday). Please can you help me?
  9. For some reason MB Premium blocked PayPal right in my inbox. I created an exclusion for: epl.paypal-communication.com. Does anyone know why this is happening?
  10. I just purchased a 2-year license for 2 devices.The first time I purchased a license was last year (2 1-year licenses) and dealt with Cleverbridge. Now I have to deal with Avangate. Here are 2 screenshots which apparently contradict each other. So my account on the software shows auto renewal as not turned off, and my.malwarebytes account shows auto renewal as turned off. Does anyone know which is correct or how I can resolve this?
  11. I am unable to use the Renew Now feature. When I click on renew now, I end up with the following: File Not Found The page that you requested cannot be found on this server. This might have the following reasons: The link you are using is not valid anymore or wrong. You have not entered the URL correctly. The page does not exist anymore. If you have gotten to this page over a certain URL, please inform the owner over the page that offered this link so that he can update his page.
  12. I have Malwarebytes Premium. Can it be used as your only virus protection, without AVG or any other program?
  13. This appears to be a fairly widespread problem among users of Malwarebytes Premium, irrespective of which version they're using. In the Version 3.2.2 that I have loaded on my computer, it's the same old problem: The Real-Time Web protection feature will not start. This problem cropped up after I updated to the latest version of Windows 10. In addition to Malwarebytes, I have AVG Internet Security Version 17.7.3032 and Webroot SecureAnywhere Version 9.0.18.38, as well as the built-in Windows Defender Antivirus. I am well aware of the fact that many computer experts say one should not have
  14. Hi. Can anyone tell me if I have a ransomware infection and if so why Malwarebytes has or hasnt stopped it?? I have Malwarebytes Premium on Windows 7 and everything is up to date. This week I noticed my C drive suddenly losing its last 20G but weirdly fluctuating a bit around the last 100meg. I used a junk file removal tool which found and cleared the issue, restoring the 20G. Next day it happened again. In User/me/appdata/local/temp I found a 20G bunch of my movie .mov files from D drive with random letter/number additions to the filename and the .crypto extension. I deleted them thinkin
  15. Hello! Sorry, I figured this was the most appropriate part of the forum to ask this in, and I have no idea about this sort of stuff, so I was wondering... Can anyone tell me if malicious websites can try to access your computer when you're browsing Google Images? And I mean just browsing by scrolling down and enlarging Google Images itself, not directly accessing the actual image links or websites they're on. Malwarebytes Premium blocked a domain called 'error.fc2' twice (both at the same time) and I was looking for an image at the time - all my other tabs are sites that I tru
  16. We seem to have 4 VERY persistent infections. Mind Spark, Ask.com & others. No amount of cleaning gets rid of the problems! Please Help! After reinstalling Malwarebytes and scanning, it cleaned 327 items. Ran AdwCleaner it removed a bunch of threats. This morning 2 were right back so I ran AdwCleaner again and Hitmman pro after that and then 4 items were back. I am near my wits end!! The Hitman pro log is copied below. HitmanPro 3.7.15.281 www.hitmanpro.com Computer name . . . . : ACER-PC Windows . . . . . . . : 10.0.0.14393.X64/4 User name . . . . . . : acer-
  17. Hello. I just purchased Malwarebytes premium 3.0, and every time I run a full scan, it gets hung up mid-way through, and then I receive a dialogue box from Windows saying that it has stopped working. It always happens while it's scanning a file in my Windows/Installer folder, but it's never the same file. I ran Rkill, and it found one process to terminate: C:\Windows\SysWOW64\ACEngSvr.exe (PID: 1148) [WD-HEUR] And also said the following: Performing miscellaneous checks: * Windows Defender Disabled [HKLM\SOFTWARE\Microsoft\Windows Defender] "DisableAntiSpyware
  18. ok ive been using MAlwarebytes premium for years.. and recently installed anti exploit as well... is that overkill... im more of a hardware guy... when it comes to software i know a bit...but this i dont know about... on my pc i have Windows 7 ultimate 64 bit Nvidia Geforce 660 GTX TI 2GB GPU 8 Gigs of DDR3 protection MSE "Microsoft Security Essentials "Anti Virus" MalwareBytes Premium Malwarebytes Anti Exploit CCleaner "run 1nce a week" Spybot Search and destroy "Run once a month or so" Combo fix i run that once every 6 months. now should i keep using what i have... and if not wh
  19. Why does Malwarebytes always highlight "View Details" on the main page of my copy of Malwarebytes Premium? Does it think that it isn't legal? It does this on two machines. Check my product key. thanks mwbrown7638
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