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Found 5 results

  1. I have a desktop (Dell XPS 8930 SE, purchased last October) and a brand new Dell XPS 15 7590 laptop that I received Friday past. The 2004 version update has not yet been offered for the desktop, but it appeared on Saturday for the new laptop, so I let it update to 2004. There were immediate stability issues after the install and Bitdefender was having difficulties loading after reboots, but would eventually get itself, and its services, going after about five minutes. I should note that I did not do any cloning or restores to dissimilar hardware; all of the programs on the laptop, including Bitdefender and Malwarebytes Premium, were cleanly installed from scratch, after I had removed all of the Dell bloatware. Thanks to the information here in this Forum, I suspected that Malwarebytes Premium might be the issue, so I did enable beta updates, and the laptop updated to the beta version. There were still issues with Bitdefender loading (all exemptions added to both MBAM and BDTS as recommended here) but the stability issues were mostly resolved, so I went into the MBAM settings and disabled self-protection, and set a 120-second delay to start MBAM, which I thought would be enough time to allow Bitdefender to load normally, ahead of MBAM starting. All is now working fine on the new laptop, including Bitdefender and Malwarebytes. I just wanted to share my experience in case it might help others, since the posts here greatly assisted me to rectify the issues, without going down into many "rabbit holes" in the process of trying to identify what was causing problems for the new laptop. Have a great day. Regards, -Phil PS: Forgot to add that Fast Startup is ALWAYS disabled on my computers.
  2. I have been hit with an adware that pops up saying, "YOUR MCAFEE ANTIVIRUS HAS EXPIRED!" It covers almost one third of my desktop. I have never had McAfee. I paid $59.99 to get rid of this adware. I ran Malwarebytes Premium over and over and it did not help. Searching on line, I found the Malwarebytes AdwCleaner ("Malwarebytes AdwCleaner employs innovative technology engineered solely to detect and remove these unwanted hitchhikers. It’s the cleaner of choice for home users and technicians.") It did remove this adware -- but it keeps coming back, over and over. Has anyone else encountered this and found a solution? I did see a post someone made four years ago about this, so it appears this one has existed for a while. They received no replies on it, however.
  3. From https://forums.malwarebytes.com/topic/255169-win7-system-hijacked-through-firefox/?do=findComment&comment=1352928: Good question. https://www.malwarebytes.com/products/ positions Malwarebytes Browser Guard as supplemental to desktop security and mobile security. However there's a long tradition of people assuming that a desktop solution will be comprehensive, so I suspect that: many readers will not page down – many people simply do not discover Malwarebytes Browser Guard. From the blog post Browser Guard combats privacy abuse, tracking, clickbait, and scammers | Malwarebytes Labs: – quite verbose (five paragraphs, 163 words) followed by a large animated GIF. In retrospect it might have been better to have an unambigous "Yes" plus a link to relevant product information. However … … the product page https://www.malwarebytes.com/browserguard/ does not mention that it can/should be installed alongside desktop or mobile solutions. This page might benefit from a simple table – not too verbose – that lays out the additional protection when Malwarebytes Browser Guard is installed alongside a desktop or mobile solution. No mention of Malwarebytes Browser Guard at https://www.malwarebytes.com/mac/ or https://www.malwarebytes.com/premium/. ☑ https://www.malwarebytes.com/chromebook/#cms-section-2 does recommend installing the extension. The press release Malwarebytes Press Center - News & Events | Free Malwarebytes Browser Guard Combats Privacy Abuses, Tracking, Clickbait, Unwanted Ads and Tech Support Scammers: described Malwarebytes Browser Guard as a comprehensive browser security solution did not hint that the solution is supplemental (to desktop and mobile solutions). Side notes No RSS or XML feed for https://press.malwarebytes.com/ or https://blog.malwarebytes.com/. This can make it quite difficult for people to catch up on things. UX: the LOAD MORE button at https://blog.malwarebytes.com/ is unnecessarily far from the foot of the page, so I can't simply key End before using the button. It's necessary to key Page Up after going to the end. The product page describes Malwarebytes Browser Guard Premium but there's no such product (it's free, not premium).
  4. I came across the following post on Malwarebytes Premium with Windows Defender on the Microsoft forum: https://answers.microsoft.com/en-us/protect/forum/all/windows-defender-and-malwarebytes-for-windows-10/4dd0de10-eec1-4a67-b933-727cc5e931e5 Malwarebytes Premium has a real-time scan and on the Microsoft forum they discussed that any other real-time program Anti-Malware program will turn off Windows Defender,. My question is if this still true? If this is true, what is then the point in buying Malwarebytes Premium when Malwarebytes Free doesn't turn off Windows Defender?
  5. Hi there . I come up with an interesting issue with a new problem of the Malwarebytes version 4 beta . the problem is that when I had to double-clicking on MBAM tray icon to open the GUI and the program goes unresponsive (Malwarebytes not responding) and then it show the "MBAM" name in the header instead of the "Malwarebytes premium" so the MB v 4 beta it will either be crashed or unresponsive or even both at this point ! Has anyone’s facing the same issue ? here a screen grab of the problem my Malwarebytes version is 4.0.2 beta My OS is windows 10 home edition 64-bit
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