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Found 1 result

  1. Hello, good afternoon, We have 5 licences for Malwarebytes Endpoint Protection Cloud, but have issues with one computer. It's a VM Player server running Windows Server 2008. I can install the agent without problem and scan specific folders. However, if I run the Threat scan from the computer or create the task from control center, the scan will start and fail after 30 seconds of so. A Microsoft Windows window shows up saying that "Malwarebytes Service stopped working". The computer is running Malwarebytes versión 3.5.1.2523 although I have created several tasks to update it but it stays the same. Strangely, I have computers running 3.6.1 and 3.7.1. Why would it stay on 3.5.1? Please find attached 2 screeshots with the appcrash details and the logs created using Malwarebytes Support Tool 1.3.2. I appreciate your help. mbst-grab-results.zip
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