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Showing results for tags 'lost all personal files'.
I have lost everything this time. I have BSOD non stop since march. I can not take this anymore. I have already sent the computer back to HP and they sent it back and put a new Ethernet and network card in it. Now this computer that's new since March and has done it since I bought it, now my Dell that Iv had since 2013 is doing it. They all have one thing in common and the logs now show me that Its your protection that has been making me going in circles crying I have lost all my memories and documents now. PLEASE lets work on this right now and lets fix this. Then when I'm done with this were going to get my other laptop that wont go past a black screen at login after it BSOD with the same exact Critical Kernal System service exeption due to Tcpip.sys causing the BSOD. Microsoft and I have reinstalled windows 7 times now. HP AND Dell both now have done all they can. Everytime I get a new computer I have no choice but to install your service. I live in a church. We are targets constantly with attacks that your service blocks the malware all the time. I can not be without Malwarebytes. This is NOT an option. The only option is for someone here to start telling me what to do. The BSOD made it all the way from restore to the very last update that was MS windows 10 latest build update and it Crashed. Before that I clicked on a youtube video and got the BSOD . It always happens to me in the moments I am trying to browse safe and to update. It says its a Ip type issue and Malwarebytes is the blame I have learned. That explains why I have restarted and your service is not running and didn't start like it always does. Its not even running. When I first reinstalled it today the Realtime protection kept saying "Off" and I would say Fix and turn on from the right bottom right clicking. I restarted the service in Admin tools and it didn't work. I had to restart 3 times and run Fixdamage. I cant keep this up. Please help me!! I just want to play online again!! BSOD Tcpip.sys Kernal critical fail.docx