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Found 3 results

  1. Hi, This morning I woke up to my laptop finishing a Win 10 update, but a few things seemed wrong. At first there was no audio, so I restarted. Then the audio was way too loud, so I thought something might be wrong with the driver, and I restarted. This whole time, Malwarebytes was trying to download an update, same as it usually does every so often. After I finally gave in and updated, I restarted again. After that, I got a BSOD saying mbamswissarmy.sys was corrupted and that Windows 10 was gathering data to try to repair. The repair failed and now I'm in an automatic repair loop, where the repair fails and directs me to a Logfile called SrtTrail.txt or something. I don't have any restore points to go back to, and resetting the computer "keeping personal files" fails instantly too. I can access the command prompt, though it's a bit weird because it says X:\windows\system32> when I thought my hard drive was C:\. But I've seen other topics about this get resolved here with some kind of FRST tool? I do have an external hard drive with some free space on it that I can use as a USB drive. If there's a way to fix this issue, I'd greatly appreciate any help. Thanks!
  2. Howdy, Every time I install, it says it needs to reboot to complete, after reboot, it tries to install, says it needs to reboot to complete, etc. I read through: and I don't have the registry keys for: 1. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Malwarebytes Anti-Malware_is1 2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1 Attached are my results from Check, Clean, and FRST. Thanks, Harold mb-check-results.zip
  3. Hi, I want to install the latest free Malwarebytes program but when it is about to install, I need to restart my computer. Once my pc is restarted, the installation window pops up. When I want to install, it asks me to restart my computer. Why does it keep asking me to restart my pc? This way, I'm unable to install the program. I have Windows 8.1 64bit. Thanks
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